I placed an order over 3 weeks ago for a patient of mine for some cards. After 3 weeks nothing had been shipped. I contacted nine lives to request a cancelation and refund. Three emails later I have n... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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Great customer service AND more importantly, EXCELLENT salt! It is packed with pure, premium sea salt and a little goes a very long way. It is 100% natural (which is important) and an excellent... Ver mais
There was an issue with shipping and someone called me to straighten out my address I had made a mistake on. Also quickly responded to me personally in English when I accidentally chose French.
Delivery was made on time as promised. The products were wrapped properly and protected from damages. The items matched my order. I received continuous updates on the tracking of my order, thank yo... Ver mais
4,2
Bom
244 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Order was processed quickly
Order was processed quickly, product was drop shipped from the manufacturer in the US, arrived quickly with no problems. They kept me well informed. A+++++
10 de fevereiro de 2026
Opinião espontânea
This is a fraudulent website NINELIFE.CA NINELIFE.COM
**** BECAUSE OF MY REVIEW HERE ON TRUST PILOT, THEY FINALLY ISSUED A REFUND — AFTER ALMOST TWO MONTHS FROM ORIGINAL PURCHASE. I STILL DO NOT RECOMMEND THIS WEBSITE. I WAS REALLY F**KED AROUND AND WASTED A LOT OF TIME WITH THIS ISSUE. Do NOT buy from them!!!
This is a fraudulent website. I ordered 24 cans of sardines for a total of $149.31 CAD. One month later, I received only two cans. I have been patient and contacted the company three or four times.
Their responses have been vague and do not answer my questions. They even offered me a 25% discount on a future purchase, which is completely absurd given the situation.
Furthermore, the contact page on their website has been removed, and when I call the phone number provided, an automated system answers and then disconnects the call.
I am therefore requesting a full refund. I have been ordering products online for over 20 years, and I have never experienced anything like this.
I have alerted and reported this fraud and cybercrime online and they will helps the Royal Canadian Mounted Police (RCMP), the National Cybercrime Coordination Centre (NC3), and the Canadian Anti‑Fraud Centre (CAFC) learn more about the nature of these incidents.
Do not buy from them!
3 de fevereiro de 2026
Opinião espontânea
Resposta da NineLife Canada
Hi Sylvie,
We apologize for the error in your order. We’ve issued a refund for the incomplete item and appreciate your understanding.Please rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.
I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.
Thank you for your understanding.
Regards
NineLife
Excellent customer service.
26 de fevereiro de 2026
Opinião espontânea
Order was very easy to make
Order was very easy to make, came on time and is a great product!
18 de fevereiro de 2026
Opinião espontânea
Lawry's Seasoned Pepper in Canada
Very difficult to find Lawry's Seasoned Pepper in Canada, but I found this. I remember this being available in Canada when I was young but for some reason, it isn't available at grocery stores today.
16 de fevereiro de 2026
Opinião espontânea
Great customer service
Great customer service. Good communication and the product arrived in a timely manner.
23 de janeiro de 2026
Opinião espontânea
Communication is good
23 de janeiro de 2026
Opinião espontânea
Generally good expirence but the link…
Generally good expirence but the link to the order did not work
12 de janeiro de 2026
Opinião espontânea
Package claimed to arrive
Changing my opinion. I received my package . They worked and got it delivered. Thank you.
12 de novembro de 2025
Opinião espontânea
Resposta da NineLife Canada
Hi Shawn,
We sincerely apologize for the delay with your order. Please rest assured that we are thoroughly reviewing the matter and implementing corrective measures to prevent such issues in the future.
I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.
We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.
Thank you for your understanding.
Regards
NineLife
Great customer service
Easy website. Requested shipping to be expedited. Customer service was friendly and helped make it happen. They replied in a timely manner and was so helpful. Package arrived early. thank you!
3 de novembro de 2025
Opinião espontânea
Exceptional Customer Service
My order came quickly with updates along the way, this was my first time using ninelife but it offered the product I wanted and will continue to purchase from them.
23 de julho de 2025
Opinião espontânea
Loved how quickly and smoothly it…
Loved how quickly and smoothly it arrived!
16 de outubro de 2025
Opinião espontânea
It took a while to get the product as…
It took a while to get the product as it had to come across the border.
13 de outubro de 2025
Opinião espontânea
They provided the goods I was looking…
They provided the goods I was looking for in a timely manner!
1 de outubro de 2025
Opinião espontânea
My items arrived at my mailbox one day…
My items arrived at my mailbox one day early
25 de setembro de 2025
Opinião espontânea
Good quality product and trusted service
10 de setembro de 2025
Opinião espontânea
Three weeks after payment taken order…
Three weeks after payment taken order still not shipped.
The WORST customer service ever
Stay away
Order CA-NL#P162960439
17 de setembro de 2025
Opinião espontânea
Resposta da NineLife Canada
Dear Customer,
Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Thank you!
NineLife
Happy customer
I received the merchandise as describe and the delivery was fast ! I am a happy customer !
3 de agosto de 2025
Opinião espontânea
Resposta da NineLife Canada
Hi Julie,
We understand that you are not happy with the service provided to you, and assure you that this will be checked thoroughly and corrective measures will be taken.
I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.
Thank you for your understanding and patience.
Regards,
NineLife
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