Half of my order was missing. I contacted the RMA department and sent the requested pictures that they asked for. I still haven't gotten a response after almost 2 weeks. I have sent them 3 emails s... Ver mais
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Half of my order was missing. I contacted the RMA department and sent the requested pictures that they asked for. I still haven't gotten a response after almost 2 weeks. I have sent them 3 emails s... Ver mais
A empresa respondeu
The website was very specific so finding the exact vacuum line was easy. The cost and shipping went very well and using for the first time was a good experience. Thank you Nissan Parts Direct for... Ver mais
First, I'm a fan of Nissan products. In my opinion they provide the lowest price and highest quality products on the market. The Versa is the most affordable car in America and the Frontier is the mos... Ver mais
Item was shipped and received in a timely manner and in good condition. The item was as described and looks as good as the replaced oem part. I could have probably gotten the item a bit cheaper via Am... Ver mais
Welcome to NissanPartsDeal. Our mission is to be your exclusive Online Nissan Parts Department by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined online experience.
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Estados Unidos da América
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Respondeu a 100% das suas opiniões negativas
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I was able to find what I needed and everything was delivered on time
I had an awful experience with NissanPartsDeal.com that took over a month of constant fighting to semi-resolve. I ordered a part, and while the exterior box had the correct part number on it, the physical item inside was completely wrong. I sent several emails with my order number and layout details, but received zero responses. When I tried calling their phone number, a recording told me to use their live chat. The live chat feature is a nightmare. It is incredibly slow, and agents act like they are juggling too many cases. At one point, after waiting several minutes in silence, I typed "hello?" and the agent responded, "wait a sec." which is very unprofessional. They repeatedly stalled the process. They demanded more and more photos—I sent at least 12 images—only for them to claim they needed even more. After days of waiting, they finally issued an RMA, but falsely listed the reason as "customer did not need the part," sticking me with return shipping costs and a 20% restocking fee for their mistake. I had to battle through live chat again to get them to correct the RMA reason and send a prepaid label. I explicitly told the chat agent, replied via email, and enclosed a physical letter inside the return box stating: DO NOT REFUND ME, JUST SEND THE CORRECT PART. Yesterday, after 30+ days of dealing with this, they ignored my instructions and just refunded my card anyway. Now I am back at square one without the car part I need. Avoid this company if you want reliable customer service or correct orders.

Resposta da NissanPartsDeal.com
They cancelled my order didn't say anything and to top it off charged me twice. Not happy, don't waste your time, you'll just get ripped off.

Resposta da NissanPartsDeal.com
Parts were reasonably priced and delivered in a timely manner.
Horrible customer service. Live chat option is not helpful, all AI. Faulty part, dealership had to remove defective MAF sensor. Engine failure as soon as brand new NissanPartsDeal part was installed. NissanPartsDeal took weeks to give me an RMA, even with service documentation from my Nissan dealer. Now they’re telling me they’re replacing the part, not refunding. I have spent hours and hours trying to return this part. I will never use this company again or recommended it. No customer service Support. From the start they never took responsibility for their defective part. They do nothing to help you out if their parts are defective. It’s not worth it for the expense of the parts. You’re better off dealing directly with your dealership. Why would anyone want a replacement part, when the original brand new part has caused nothing but headaches from this company.

Resposta da NissanPartsDeal.com
Correct part at a great price with fast shipping!
The site was very easy to operate. Products needed were very easy to find.
First, I'm a fan of Nissan products. In my opinion they provide the lowest price and highest quality products on the market. The Versa is the most affordable car in America and the Frontier is the most affordable rugged truck on the market. They last for ever, too, if you maintain them properly and use genuine OEM parts. These parts are not only affordable but are very competitive with traditional parts stores when you order your parts through nissanpartsdeal.com. I've only had good experiences ordering from these guys and the parts are top notch OEM products. The only way my experience could be better is if they opened a brick and mortar across the street from my house. I highly recommend ordering parts from nissanpartsdeal.com!
It was what I did need
Original parts, worked right away
No issues, great job
Thank you
Item was shipped and received in a timely manner and in good condition. The item was as described and looks as good as the replaced oem part. I could have probably gotten the item a bit cheaper via Amazon, but overall I don't regret purchasing it from NissanPartsDeal.com
They never reply to issues you have with your orders

Resposta da NissanPartsDeal.com
The car parts is genuine and i got on time. Thank you
Great experience fast shipping arrive in good condition keep on doing great service very professional and appreciated
Quick service and good price. Always get my OEM parts from here. Thanks.
Good experience. Part was as described. Part worked well. Took long to ship. Part was more expensive than competitors.
Dealer wanted nearly 100% for part than Nissan Parts Deal. Dealer was $82 which is nearly 75% over the list price .
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