Half of my order was missing. I contacted the RMA department and sent the requested pictures that they asked for. I still haven't gotten a response after almost 2 weeks. I have sent them 3 emails s... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Half of my order was missing. I contacted the RMA department and sent the requested pictures that they asked for. I still haven't gotten a response after almost 2 weeks. I have sent them 3 emails s... Ver mais
A empresa respondeu
The website was very specific so finding the exact vacuum line was easy. The cost and shipping went very well and using for the first time was a good experience. Thank you Nissan Parts Direct for... Ver mais
First, I'm a fan of Nissan products. In my opinion they provide the lowest price and highest quality products on the market. The Versa is the most affordable car in America and the Frontier is the mos... Ver mais
Item was shipped and received in a timely manner and in good condition. The item was as described and looks as good as the replaced oem part. I could have probably gotten the item a bit cheaper via Am... Ver mais
Welcome to NissanPartsDeal. Our mission is to be your exclusive Online Nissan Parts Department by providing exceptional pricing backed by unparalleled customer service and support throughout the entire buying process through a convenient, streamlined online experience.
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Estados Unidos da América
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Respondeu a 100% das suas opiniões negativas
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Parts were as ordered, decent price, well packed and delivered within a reasonable time from order date. Have used this company before and will continue to use.
Fast easy way to get OEM Nissan parts for my 2026 Nissan Z Sport & 2024 Nissan Rouge SL. I've been a loyal customer for years.
Returning an item with this company is like the sobriety test in The Man With Two Brains (Steve Martin)
Everytime you answer a question after you send a request for a RMA for the return, they send more questions. I have been trying to send back the wrong parts for 3 weeks now. Waiting for the next question they ask. Update: Now they will only let me return parts that are over $8.00 they say. None of my parts were under $8.00. Insane. Of course they make you pay return shipping even though their website description was inaccurate on part fitment. There are plenty of OE Nissan part websites to choose from, don't make the mistake I made and chose this one.

Resposta da NissanPartsDeal.com
Got the parts on time and they were just what I ordered. Great job!
I will never order from Nissanpartsdeals ever again.
Their shipping team is phenomenal, I recieved my product in a timely fashion.
Nissanpartsdeals employs some of the most rude, unhelpful, customer service agents. After being placed with TWO agents with a negative attitude looking for further information on an item, I will never spend my money here again.

Resposta da NissanPartsDeal.com
Denied a return on an unopened part within the return window. I asked for an exception to be made, I was told one would be made, then the exception was denied a few days later. Joke of a company to deal with, if you're expecting a dealership-equivalent experience for OEM parts, make sure you buy the right one, they won't take it back if you make a mistake.

Resposta da NissanPartsDeal.com
Straight up a scam company. They sent the wrong item, won't send the correct item, won't refund me.
Just stay away. they will take your money, they will ignore you, they will scam you.
update:
Company just sent me a notice to send the item back, but if its not the correct item they won't refund me. We'll you didnt send me the item you want me to send back. So that cant happen.
They then sent me an email telling me to delete this review. Thats not going to happen. You won't fix your error, and you are still refusing to give me a refund. So is there a way to remove the 1 star you have?
Add to that, your site shows all your great Google Reviews, only Google doesn't have a review page for you.
100% scam company, information passed on to a lawyer, deal with them, im done with you scammers

Resposta da NissanPartsDeal.com
Tried to talk to an actual person about an issue I had trying to check out. Couldn't get past the bot chat or get a real person on the phone. Didn't buy from them. I wouldn't trust this site after what I experienced. Response to your reply: that is the number I tried. I couldn't talk to a real person. Why would I try it again just to go around on you phone tree?

Resposta da NissanPartsDeal.com
These reviews ABSOLUTELY NEED to identify WHICH purchase / product You Want Reviewed!
I purchase more than one item!
I will Not Review without knowing WHAT i am Reviewing!!!
Please correct this

Resposta da NissanPartsDeal.com
Usually, I buy parts for my cars from RockAuto�, but whenever they don't have what I need, I come to you. Your service is excellent! Recently, I bought OEM window seals for my Frontier, and they fit perfectly. I couldn't be happier. Love you guys! 😊
I am sorry to leave this because I am sure we will use you again, but the product received was not the complete kit and for about $100 I would have expected it to have (and thought it did) have the exterior plastic stays on it. If I am missing something, I am glad to remediate review.
Matthew

Resposta da NissanPartsDeal.com
Order a part for my 2017 Nissan frontier. Same part number match two different parts try to get verification and I was hooked up with Ai. They confirmed it was the part I needed, but it wasn’t trying to reach somebody for help was literally impossible. I ended up stuck with the $35 part and went elsewhere to get what I needed never ever use this company again.

Resposta da NissanPartsDeal.com
They had everything I needed except for one item. It all came in an acceptable amount of time.
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