When the order finally arrived the quality was good and it works as intended. However the order lead time was long and it was over 2 months later than agreed with very little communication from them.... Ver mais
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Leia as opiniões dos outros
I bought a beautifully made wooden door stop for a wedding gift. It was even better than I expected and well worth waiting for. Thoroughly recommend.
A empresa respondeu
Absolutely amazing service , definitely 5 stars! I ordered a personalised wooden bookmark as a gift and I couldn’t be happier with it. The service was exceptional from start to finish. I even recei... Ver mais
A empresa respondeu
Ordered 6 April. Still waiting. No communication. After no response, raised a PayPal dispute 16 July. Within an hour of that got Tracking notification. Will update once it arrives. DPD don’t actu... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We offer the customer beautiful, practical, handmade products for the home and garden. We will always strive to provide the best possible service, quality and value. The Natural Wood Company is a small workshop in the heart of the Cambridgeshire countryside that specialises in creating beautiful wooden gifts for the home and garden.
Informações de contacto
Rose Cottage, Cambridgshire., PE14 9LR, Wisbech, Reino Unido
- 07957602929
- steve@nwco.co.uk
- nwco.co.uk
3,4
Aceitável
280 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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I WOOD definitely recommend them
Superb bookmark exactly what I was looking for, beautifully made and gift wrapped perfectly
9 de julho de 2024
Needed heart for my 5th wedding…
Needed heart for my 5th wedding anniversary. Left the order to the last minute, of course, Friday for following Monday. On contacting the company, they pulled out all the stops and it arrived Saturday. Monday my wife was over the moon with the oak heart.
I would strongly recommend The Natural Wood Company for their service and quality of the product.
5 de julho de 2024
Product met all our expectations
Product met all our expectations. Measurement guidance was helpful to ensure a good fit
18 de junho de 2024
Beautiful patio door stop
Beautiful patio door stop, well made, good quality, and has solved my problem brilliantly. Well packaged.
Delivery time is slow, it was delivered exactly a month after ordering, I appreciate it is handmade but it didn't line up with the estimation given when ordering. I would still order again though.
4 de junho de 2024
Beautiful and well worth the money …
Beautiful and well worth the money …
Made a lovely present for a friend .. will buy again definitely 👍
31 de maio de 2024
Such a lovely quality product
Such a lovely quality product. Attention to detail amazing. Please support this company. Can't wait to give it my nephew who,s proper bookworm. (Teacher) I know he,ll love it.
29 de maio de 2024
There was a slight delay on delivery…
There was a slight delay on delivery due to issues at the factory but all was explained and it was certainly worth the wait, fabulous product, does the job even with the winds we get up here it held the door in place
22 de maio de 2024
Beautifully made chopping board
Beautifully made chopping board. Delivered quickly. Very pleased.
13 de maio de 2024
Amazing customer service
Amazing customer service and product. I received 5 door stops but had given the wrong dimensions - silly me!. Steve arranged the collection immediately, and returned them in the correct sizes within 3 days. Truly fantastic customer service and product. Would highly recommend.
3 de maio de 2024
Patio door stop
Just purchased my second door stop for the patio doors. The quality of the product is excellent, looks good and does the job brilliantly
14 de maio de 2024
Opinião espontânea
High quality product and excellent…
High quality product and excellent customer service.
30 de abril de 2024
Beautiful item excellent company to deal with
Clear website easy ordering process speedy delivery. A beautiful item ordered very early for my granddaughter's 18th birthday
29 de abril de 2024
The service was amazing..great…
The service was amazing..great communication..arrived the next day with tracking.very well packaged and care information provided. Superb quality and great finish
Would 100% recommend
23 de abril de 2024
Opinião espontânea
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