Good genuine piece of spectacles from Lacoste, I liked it very much. There was some delivery related delays, follow-up's needed with the Aramex team, but everything fell in place eventually. One... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered Timberland Prescription Glasses. They arrived within 10 days & were stuck for customs duty clearance. I raised an ticket with SBG & they paid the customs duty promptly & got My eyewear deliv... Ver mais
I purchased Gunnar razer fps edition from smartbuyglasses. Took overall about 10-15 days to reach bangalore India. Excellent service. I was a little worried about India Customs but aramex work... Ver mais
Very genuine care by their customer care team. Website is easy to navigate and find the best deal for yourself. It's so impulsive, ended buying up 2 pairs, while i just wanted to try one first.... Ver mais
Informações sobre a empresa
- Grossista de óculos
- Fornecedor de lentes de contacto
- Centro de oftalmologia
- Loja de acessórios de moda
- Oculista
- Loja de óculos de sol
Informação fornecida por diversas fontes externas
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses
Escrito pela empresa
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
Informações de contacto
4,8
Excelente
709 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Team work is good
8 de setembro de 2022
The whole purchase
The whole purchase, delivery , reimbursement of customs duty was all excellent
29 de janeiro de 2023
Excellent experience ordering from…
Excellent experience ordering from smartbuy glasses. Very prompt, extremely professional- did exactly as promised. Very happy 😃
24 de janeiro de 2023
It was really a good experience with…
It was really a good experience with smartbuyglasses. I had a problem regarding customs duty which was handled professionally within no time.
5 de janeiro de 2023
Custon duty refund
Eleen was very helpful and was able to solve my query and provide a resolution.
20 de dezembro de 2022
Excellent customer service
Excellent customer service, I already made a second purchase
18 de dezembro de 2022
The customer service is super prompt…
The customer service is super prompt and unmatched in resolving queries.
15 de novembro de 2022
Opinião espontânea
Great service from Smartbuyglasses but…
Great service from Smartbuyglasses but Aramex sucks.
6 de dezembro de 2022
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
my order id is IN0678173322G
I recently got my order, and smartBuyGlasses team helped me with all of my queries. the service is really good.
2 de dezembro de 2022
Opinião espontânea
Resposta da SmartBuyGlasses
Hello Arunabha,
I am sorry to hear about your disappointment and I understand where this is coming from, but please note that it was never our intention to deceive you.
I apologize if you have to pay taxes, but please note that we'll refund it once you pay for it, you can check out FAQ link: https://www.smartbuyglasses.co.in/faq
Please note that your order is still in process.
I will now contact you privately via email to explain everything and will personally monitor delivery until you receive the order.
Sincerely,
Hannah
Smart eyewear
At the outset when order was placed , the reach by company officials was prompt and relevant information was provided. The glasses were delivered within the time frame and Workman ship is excellent 👍. With continued use I hope my eyes will adjust as I am using a progressive eyewear for the first time. Congrats to Smart glasses for the excellent quality product.🙏
1 de dezembro de 2022
Very good service
21 de novembro de 2022
Delivery was slow & late
15 de setembro de 2022
Ordered Timberland Prescription…
Ordered Timberland Prescription Glasses. They arrived within 10 days & were stuck for customs duty clearance. I raised an ticket with SBG & they paid the customs duty promptly & got My eyewear delivered.
Hangups such as above develop, however how soon & positively the seller resolves the same is critical & SBG always raises the bar when it comes to prompt resolution.
25 de outubro de 2022
Products that are top quality
Products that are top quality
Easy to buy
Superbly delivered.
IMPECCABLE customer experience
1 de novembro de 2022
Smartbuy glases really happy with the…
Smartbuy glases really happy with the purchase this guys are awesome
I ordered my product from india , My product was taken by indian customs and a huge price tag was given as tax i was really skeptical about the refund at first but the team was always helping me through out the process and the reimbursement was done within 2 days. Really happy with the purchase ✌️
5 de novembro de 2022
Excellent Service
The product was shipped within the timeframe indicated and the refund of customs taxes paid for import also was hassle free. Excellent website and overall a great experience
17 de outubro de 2022
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