ss396.com Opiniões 

So they forget to mention everything comes from the factory. Then when they are notified by the factory that they don't have a part the SS396 site does not notify the customer. 3 weeks later I call and find out that they have to get permission from the factory to reimburse me the money spent. This whole transaction could take another 2 weeks. No. There is nothing they are willing to do to correct it. Yes they know it's a problem. Yes they know THEY got the money, but they have to wait and get authorization from the factory shipper.

Product was great and fit perfect

Ground Up had the part I needed with the most reasonable shipping cost. More importantly, it arrived in perfect condition due to the box being tough enough to survive FedEx shipping. Thank you Ground Up!

connecting part was not included in what I ordered, box was crushed when I received it

Fast shipping! The product was correct and as described.

Excellent parts. Helps me keep my old car on the road. The only problem I have is shipping. When the shipping is more than the parts you’re buying, it’s a little hard to justify.

Wrong parts for the car wrong year false description does not fit 86-88 SS need to change description

Package tray was delivered quickly and was the correct part for my 1971 Nova

Shipping cost almost as much as the part,seems high.

like the product, but recieved partial of hardware on Thursday but did'nt recievce control arms until Saturday.
So i had to wait 2 more days before i could start instill new units! Was to happy having to wait addition days.

Correct parts all in one bundle. Free shop for Memorial Day was a plus.

I only received 2 pcs of line item 1
I did not receive ,SS396.com Restoration Parts Catalog -

Had in stock what I needed and received on time and no damage.

Great products and sellers. A+. Not one missing item. All parts are accounted for.

The directions for the installation wasn't very good

Product (Dipstick)met expectation as usual. Here is my concern. When I looked up thr part it showed $15.81 for delivery. When I checked out increased to $23 and some change. The young lady who took my order said there is nothing she could do that I must have seen it from a 3rd party site. I had her look up the part number on line as she saw it was your site. She stood by that she couldn't do anything. I find it hard to believe that your company wouldn't make it right based on the online pricing. I just did another search for a Dipstick for a 70 MONTE CARLO big block and ss396 still shows $15 and some change for delivery.I took a screenshot to share with you. I'm not crazy or being a pain. I'm willing to share with you so you can adjust your advertising. Feel free to call me or send me a email address to share with you.

I like the material and the order got processed correctly. A little disappointed with the lack of communication created by the direct shipping. All’s good
I did respond to the email prior to this one, saying I hadn’t received it. I was incorrect, my neighbor took the package in out of the weather.
One more thing, there’s no indication as to what piece fits where…..it’s the cabin insulation, precut kit and should have some directions as to how to index the pieces properly

I received the bed mat for my '69 El Camino and it looks great! SS396.com had the best price on shipping, as it was a large rather heavy item. Came in great condition and I love it! ss396.com is Highly Recommended!