Working with Kathy has been the best customer service experience I’ve had in years. She’s not just an agent; she’s a true advocate for her clients. Whether I have a quick question or need help navigat... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I am paying double the amount of insurance, due to Surex in-house policy that doesn't consider MTO certified Abstract and CVOR. Even tough it is clearly stated and approved.Surex will not owner my cle... Ver mais
A empresa respondeu
Surex's online portal was very easy to use and is definitely industry leading. I was contacted immediately by an Alberta-based advisor (Frank) who was amazing to work with the whole way through. Other... Ver mais
A empresa respondeu
I wanted to give a big thank-you to Devin for all the time and effort he put into quoting my condo and vehicle. He came incredibly close to offering the best cost, but in the end, making the switch ju... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros de automóveis
- Companhia de seguros empresariais
- Companhia de seguros comerciais
- Companhia de seguros de habitação
- Corrector de seguros
Sobre Surex.com
Escrito pela empresa
We are an online Insurance Marketplace™, we have over 10 of Canada's Top Insurance Providers all working with us to help you find the best coverage at the best rate. No generic call centers, just good advice when you need it. A place to Compare, Shop, and Buy all online and with a trusted Insurance Advisor there to help at any time.
Start a quote today!
Get an Auto Insurance Quote
Find Home Insurance
Surex Insurance - We are Canada's Top Insurance Marketplace. We help you shop, compare and buy insurance all online.
Escrito pela empresa
- Compare, Shop and Buy all Online! We believe more choices = more savings!
- We have over 5000 reviews with an average rating of 4.9! All these great reviews can't be wrong. We work with you to find the best coverage at the best rates.
Surex - Canada's #1 Insurance Marketplace
We work with over 10 of Canada's Top Insurance Carriers to save You Time and Money! Also we pair you with a Dedicated Insurance Advisor who is your go to person every time you need something!
No extra fees to work with us, we keep things simple, work on your time, and save you money.
Informações de contacto
130 South Centre Street, T0K 1J0, Magrath, Canadá
- 8552426612
- reviews@surex.com
- surex.com
4,5
Excelente
8 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Knowledgeable staff
6 de abril de 2026
Resposta da Surex.com
Thank you for your 5-star rating. We appreciate your feedback!
Helped me get the best deal I could…
Helped me get the best deal I could get. Fast service and friendly staff. Shoutout to Jessica. Thank you.
6 de abril de 2026
Resposta da Surex.com
Thank you for your kind words! We’re so glad Jessica was able to help you find the best deal with fast, friendly service. We truly appreciate your feedback.
Resposta da Surex.com
Thank you for your feedback!
Extremely helpful and provided…
Extremely helpful and provided information in a timely fashion.
13 de abril de 2026
Opinião espontânea
Resposta da Surex.com
We appreciate you taking the time to leave us this great review. We're so glad that the information was helpful and timely!
My experience with Surex is been for…
My experience with Surex is been for around 4 years. I am so thankful and especially to Devlin Bempong in Surex for his efforts in finding the right quote for my requirements.
Thank you Devlin!
9 de abril de 2026
Resposta da Surex.com
Thank you for your loyalty over the past 4 years! We’re so glad Devlin was able to help find the right coverage for your needs. We truly appreciate your trust in Surex.
Very friendly ans supportive Agents.
Fast response and friendly services.
1 de fevereiro de 2026
Opinião espontânea
Resposta da Surex.com
We're happy to hear that you found our services fast and friendly. Thank you for your positive feedback; we appreciate it.
the advisor is very responsible
the advisor is very responsible, he try his very best to get us the cheapest deal, everything is easy and effective.
13 de abril de 2026
Opinião espontânea
Resposta da Surex.com
We're glad you enjoyed your experience. It's great to know your advisor was helpful in finding an affordable deal and making everything easy for you. Thanks!
Fortunately I have not had to make a…
Fortunately I have not had to make a claim or request of your products. My insurance has been steady for the past many years.
9 de abril de 2026
Resposta da Surex.com
Thank you for the 4-star rating.
A huge thankyou to Surex Insurance and…
A huge thankyou to Surex Insurance and a special appreciation to Mariam Chouciar for arranging the package pricing for all my vehicle's. See you next year.
11 de abril de 2026
Opinião espontânea
Resposta da Surex.com
We're happy to hear that you had a positive experience! We appreciate your kind words and are so glad we could help with your vehicle insurance needs.
Great rates
We received great rates on our insurance. The agents were always there to answer our questions.
9 de abril de 2026
Resposta da Surex.com
We're happy to hear that you received great rates and our agents were always available to assist you. Thank you for your positive feedback!
Great
Great. But still paying higher insurance rates than the previous years, when I haven’t had any collisions/ accidents???
9 de abril de 2026
Resposta da Surex.com
Thank you for your review, Kevin. Insurance rates throughout Canada have been increasing due to several factors. We are always happy to review your file to determine whether other insurance carriers may be able to offer more competitive rates. Please feel free to reach out to your Advisor, who will be happy to assist you.
I get hit from behind but I don’t get…
I get hit from behind but I don’t get coverage. What a joke of a cimoany
9 de abril de 2026
Resposta da Surex.com
We're sorry to hear your claim wasn't covered. Whether a claim is paid largely depends on the coverages you carry & how fault is determined by your insurer. If you'd like to talk through it, please reach out at policysupport@surex.com.
My insurance adjustment was really bad…
My insurance adjustment was really bad when I added a vehicle. I will be lookong elsewhere at time of renewal
9 de abril de 2026
Resposta da Surex.com
Hi Dan, as a brokerage, we don't set rates, but we can help if you'd like to shop around for a different provider. We've asked your Advisor, Alyks, to reach out.
Document delivery issues
Several times Surex has not forwarded communications from the insurer, and our homeowners insurance was canceled due to the negligence. The insurer reinstated the policy as it was not our error, but it led to further complications and we did end up having to cancel that policy and go with another provider.
9 de abril de 2026
Opinião espontânea
Resposta da Surex.com
Sorry to hear that your experience has not been satisfactory. We would be happy to hear more about your experience so we can make sure this doesn't happen in the future. If you can email policysupport@surex.com with your full name and policy number that would help us track down this issue. Thank you!
Right on time
Right on time. Package intact. Accurate notifications before delivery. Courteous driver.
9 de abril de 2026
Resposta da Surex.com
Thank you for taking the time to share your feedback with our team.
Patti goes and above and beyond to meet…
Patti goes and above and beyond to meet your specific needs. Worked with her for years and I recommend recommend recommend!
9 de abril de 2026
Opinião espontânea
Resposta da Surex.com
Thank you for your kind words and loyalty! We’re so glad Patti continues to go above and beyond for you. We truly appreciate your recommendation!
Great service
Representive was straight up and made sure I was explained all my options.
20 de setembro de 2025
Opinião espontânea
Resposta da Surex.com
We're glad you found the representative helpful and that all your options were clearly explained. Thank you for your feedback.
Ben makes this easy for people who…
Ben makes this easy for people who don’t understand insurance to get what they are looking for. He also helps fill in the gaps in things you didn’t know about. He’s also super patient.
9 de abril de 2026
Opinião espontânea
Resposta da Surex.com
Thank you for your kind words! We’re so glad Ben was able to make the process easy to understand and provide the guidance you needed. We truly appreciate your feedback.
My agent is great he is knowledgeable…
My agent is great he is knowledgeable and very efficient.
9 de abril de 2026
Opinião espontânea
Resposta da Surex.com
Thank you for your positive feedback!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.