I reached out on Sunday, September 13th about a broken light bulb in my order (one of four bulbs arrived shattered in transit). After no response, I followed up with a second email and a phone cal... Ver mais
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Leia as opiniões dos outros
The dim to warm bulbs are a fabulous invention, helping create mood when dim, and task light when bright. The dimmable lamps look great too, needing no shade, even though they don’t brighten to whi... Ver mais
A empresa respondeu
Very fast delivery and beautiful product; I ordered the candlenut white Muse wall light for beside my front door. It looks stunning! My only concern is that I'm concerned over time the weather will... Ver mais
A empresa respondeu
Already had the beautiful tala muse lamp which unfortunately accidentally dropped off my unit and smashed the glass cylinder surround. Contacted Tala who responded immediate to updates I could purcha... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Informações de contacto
25b Vyner Street, E2 9DG, London, Reino Unido
- 020 3026 3246
- customerservice@tala.co.uk
- tala.co.uk
3,5
Aceitável
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A great first buy!
Fast delivery and beautiful, high quality lampshades…I would happily use Tala again!
27 de agosto de 2023
Resposta da Tala
Hello Emily,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Resposta da Tala
Hello Linda,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Made a decision after 12months of…
Made a decision after 12months of indecision.
Not disappointed. Love it.
Great quality. Smooth control. Great for mood lighting and I love the fact you can take it everywhere.
I should have bought the bundle 😂.
21 de agosto de 2023
Resposta da Tala
Hello,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Jasmin
Tala Customer Support
Excellent service from start to finish
Excellent service from start to finish, a well made product. I would definitely recommend to my friends
24 de agosto de 2023
Resposta da Tala
Hello Trevor,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Jasmin
Tala Customer Support
Removed one star because the packaging…
Removed one star because the packaging was loose inside and the glass broken. But i had a response to my email with in 24 hours and new glass within 48.
The lamp is a good quality product as long as you are careful in how tightly you screw in the bulb.
Overall an expensive product but looks it.
24 de agosto de 2023
Resposta da Tala
Hello Orvis,
Thank you for leaving us a review. We are so pleased to hear that you are enjoying your Tala light and that we solved your issue to a satisfactory level. Hope you have a great day!
Kind regards,
Amie
Tala Customer Support
Love your designs and the care taken to…
Love your designs and the care taken to pack for delivery .
Also very prompt delivery once ordered.
Only issue I have that we would like products made in EU or UK and not in China.
23 de agosto de 2023
Resposta da Tala
Hello Mrs Alpana,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. We will also take your feedback on,
Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Quality product at a very good price in…
Quality product at a very good price in sale. Fast delivery and item well packaged to prevent damage.
21 de agosto de 2023
Resposta da Tala
Hello Gary,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
High quality products
High quality products, well packaged, cant wait to connect my pendant lights. Very Happy!
21 de agosto de 2023
Resposta da Tala
Hello Craig,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Emma
Tala Customer Support
Great quality and great price
Great quality and great price. No other product on the market like this!
18 de agosto de 2023
Resposta da Tala
Hello Jo,
Thank you for your glowing review.
We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Jasmin
Tala Customer Support
Muse
Ordering was easy, delivery was prompt and item well packaged. Really love this portable light, the dimmer is excellent enabling you to control the brightness. The bulb is a lot brighter than I expected when on full.
20 de agosto de 2023
Opinião espontânea
Resposta da Tala
Hello Sally,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Jasmin
Tala Customer Support
Extremely high quality products backed…
Extremely high quality products backed up by excellent customer service and a user friendly site. I’ve been a customer for over a year, slowly decking out my home in Tala lighting, and I am more than happy with the end result! Gifted my brother the Muse lamp (my favorite) and he’s now a convert!
18 de agosto de 2023
Opinião espontânea
Resposta da Tala
Hello LSK,
Thank you for the 5-star review.
We work hard to make sure our customer experience is great, so brilliant to hear you are happy.
Enjoy your Tala lights!
Kind regards,
Jasmin
Tala Customer Support
Resposta da Tala
Hello Harry,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Fantastic lighting delivered on time
Good company to deal with. Delivered on time. Products are absolutely fantastic quality. We love them
14 de agosto de 2023
Resposta da Tala
Hello,
Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with our service and product. Have a great day!
Kind regards,
Emma
Tala Customer Support
Great product and very fast delivery…
Great product and very fast delivery with lovely follow up
5 de agosto de 2023
Resposta da Tala
Hello Nicola,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Claire
Tala Customer Support
Unique product arrived on time
Unique product arrived on time. Dimmer settings adjustments can be set very low and very high, perfect for bedroom.
1 de agosto de 2023
Resposta da Tala
Hello Selima,
Thank you for your glowing review. We are delighted to hear you're pleased with your new Tala lighting.
Have a great day.
Kind regards,
Claire
Tala Customer Support
lovely product.
A very functional, solid and lovely product that is very well made. delightful to use and beautiful to look at.
31 de julho de 2023
Resposta da Tala
Hello C,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day, and enjoy your lights!
Kind regards,
Emma
Tala Customer Support
Good products
19 de julho de 2023
Resposta da Tala
Hello Gerry,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Tala Customer Support
Tala lamp…
Beautiful Tala lamp and canvas storage bag. Speedy delivery
30 de julho de 2023
Opinião espontânea
Resposta da Tala
Hello Nichola,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Awesome products as they are high…
Awesome products as they are high quality. Customer service brilliant.
20 de julho de 2023
Resposta da Tala
Hello Mark,
Thank you for leaving us a 5-star review. We are delighted to hear that you are happy with our service and product. Have a great day!
Kind regards,
Tala Customer Support
Great customer service.
Already had the beautiful tala muse lamp which unfortunately accidentally dropped off my unit and smashed the glass cylinder surround. Contacted Tala who responded immediate to updates I could purchase a new one. This arrived promptly and realised I no longer had the
Allan key and tala very kindly arranged for one to be posted to me. A very efficient and timely response. Who said excellent customer was dead ? Thank you for a great service.
19 de julho de 2023
Resposta da Tala
Hello Ann,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
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