I ordered a package for my son,and paid for a speedy delivery. It was meant to be delivered 28 May 2026. It was not delivered and he is STILL woating for the package. What makes this worse is that h... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Gorgeous chocolate bouquet as always; recipient very happy with this gift! Ordering process was straightforward and delivery went without a hitch. Thank you
A empresa respondeu
Easy to order from the Tastebuds website even though we are in the UK. Hamper was delivered in good time. Very happy with this part of the experience. Unfortunately the gift card was not included so... Ver mais
A empresa respondeu
Ordered both the self care pamper hamper and the zilzie hamper. Both arrived on time and luxuriously packaged in 2 lovely boxes. Presentation was awsome. Goods were excellent. My daughter loved it. Co... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Tastebuds
Escrito pela empresa
Delivering Chocolate Smiles Australia Wide
Share some smiles with your loved ones by discovering our incredible range of a Chocolate Bouquets and edible Gift Hampers, crafted with a range of quality handpicked items.
Whether a loved one has a Birthday coming, celebrating an Anniversary, Housewarming, New Baby, or any Occasion, our wide range of edible gift hampers are designed to delight and surprise! Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan, gluten free and organic items and many other exciting products, with free next day delivery Australia-wide.
At Tastebuds Australia we specialise in the art of gifting, which is why being innovative is at the heart of everything we do. From personalised gifts to creating your own custom hamper, we let you hand-pick your favourite items to add that an extra personal touch.
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new fun and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas Gifts, Chocolate Bouquets, Gifts for Him, Gifts for Her, Gift Hampers and Corporate Gift boxes.
Take a look through our online store and discover new ways of gifting!
Informações de contacto
28 Volt Circuit, 3175, Dandenong South, Austrália
- 1300 733 968
- customerservice@tastebuds.com.au
- tastebuds.com.au
3,5
Aceitável
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
hampers
Arrived on time, and mother in law was very happy was a Christmas gift. Beautifully packaged. I have ordered a few times now and will continue to use this company, the hampers are great and can personalise. You won't be disappointed. Highly recommend 👌
25 de dezembro de 2024
Resposta da Tastebuds
Hi Sharon,
Thank you for your wonderful feedback! We’re so happy to hear that your mother-in-law loved her Christmas gift and that you are pleased with the packaging and the option to personalise. It's great to have you as a returning customer, and we truly appreciate your recommendation.
We look forward to serving you again in the future.
Kind regards,
The Tastebuds Team
Christmas thankyou
Wonderful to deal with my bouquet arrived on time on the day I requested. The gift was for a nursing home for the staff and residents where my mother had been to show my appreciation for all they did while she was with them. They messaged me saying how beautiful it was and how much they enjoyed the chocolate hearts.
I highly recommend this company. Thankyou
22 de dezembro de 2024
Resposta da Tastebuds
Hi Kim,
Thank you so much for your kind words and for sharing your experience with us. We are thrilled to hear that the bouquet arrived on time and was well-received by the nursing home staff and residents. It’s always our pleasure to be part of such thoughtful gestures, and we appreciate your recommendation.
We look forward to serving you again in the future.
Kind regards,
The Tastebuds Team
SHOCKING SERVICE
Extremely disappointing to deal with a company that has ZERO interest in customer service / delivery.
Even after a trail of emails they were non responsive in assisting to get this matter resolved.
Shop elsewhere people.!!
10 de dezembro de 2024
Resposta da Tastebuds
HI Kathy,
We are truly sorry to hear about your disappointing experience, and we sincerely apologise for any frustration caused. We take customer feedback seriously and aim to improve based on your comments.
Please feel free to reach out again if there’s anything we can do to resolve the situation. Your satisfaction is important to us, and we would appreciate the opportunity to make things right.
Kind regards,
The Tastebuds Team
Excellent communication
9 de dezembro de 2024
Resposta da Tastebuds
Hi Lidsay,
Thank you for your kind feedback! We’re glad to hear that you were satisfied with our communication. We strive to keep things clear and timely for our customers and appreciate your recognition.
Kind regards,
The Tastebuds Team
Thank you.
Thank you.
Last minute delivery.
Ordered on weekend, delivered today.
👏 amazing. Thank you.
22 de dezembro de 2024
Resposta da Tastebuds
Thank you so much for your kind words! We're thrilled to hear that we were able to meet your delivery needs, even at the last minute. We appreciate your support and look forward to assisting you again in the future!
Kind regards,
The Tastebuds Team
Excellent choice of gifts and prompt…
Excellent choice of gifts and prompt delivery in time frame requested. Definitely will order again
21 de dezembro de 2024
Resposta da Tastebuds
Hi Patricia,
Thank you for your wonderful feedback! We're so pleased to hear that you were happy with both the gift selection and the delivery. We look forward to serving you again in the future!
Kind regards,
The Tastebuds Team
Very easy to place order
Very easy to place order, delivery was on time, excellent quality
19 de dezembro de 2024
Resposta da Tastebuds
Hi Kris,
Thank you for your wonderful feedback! We're so glad to hear you found the ordering process easy and that the delivery was on time. We're also thrilled that you were happy with the quality of your hamper.
We look forward to serving you again soon!
Kind regards,
The Tastebuds Team
I ordered a bouquet it was easy and…
I ordered a bouquet it was easy and delivered the next day and they sent notifications at what stage so that’s the best part of dealing with tastebuds
9 de dezembro de 2024
Resposta da Tastebuds
Hi Leza,
Thank you for your kind review! We're delighted to hear that your bouquet was delivered promptly and that you appreciated the notifications throughout the process. We strive to make the experience as smooth and enjoyable as possible.
We look forward to serving you again in the future!
Kind regards,
The Tastebuds Team
Great service fast delivery and…
Great service fast delivery and beautiful product! I have use them so make time never have a problem with the product or the delivery. Keep up the great service.
7 de dezembro de 2024
Resposta da Tastebuds
Hi Eva,
Thank you so much for your wonderful feedback! We're thrilled to hear that you've consistently had a positive experience with our service and products. Your kind words mean a lot to us, and we're committed to continuing to deliver great service.
We look forward to serving you again soon!
Kind regards,
The Tastebuds Team
Easy and great communication
Easy to use website and gift delivered on time 😊 Liked that I was kept informed every step of the way. My brother and family on Gold Coast loved the hamper 👍
7 de dezembro de 2024
Resposta da Tastebuds
Hi Kate,
Thank you for your lovely feedback! We’re delighted to hear that you found our website easy to use and appreciated the updates along the way. It’s wonderful to know your brother and his family loved the hamper. 😊
We look forward to helping you with more gifts in the future!
Kind regards,
The Tastebuds Team
I placed my order from the UK to be…
I placed my order from the UK to be delivered to my niece in Sydney, and the process couldn’t have been easier. It arrived earlier than expected and I have one very happy niece.
18 de dezembro de 2024
Resposta da Tastebuds
Hi Spencer,
Thank you so much for sharing your experience with us! We're delighted to hear that your order arrived ahead of schedule and made your niece's day. It’s always our goal to make the process as smooth as possible, and we're thrilled it worked out so well for you.
We hope to assist you again soon!
Kind regards,
The Tastebuds Team
Resposta da Tastebuds
Hi Simon,
Thank you for your kind feedback! We're thrilled to hear that everything went smoothly and that you're happy with your product.
We look forward to serving you again in the future!
Kind regards,
The Tastebuds Team
Always amazing
Always amazing, always on time.
A great selection of products to build your own unique gift for someone.
18 de dezembro de 2024
Resposta da Tastebuds
Hi Jacqueline,
Thank you so much for your wonderful feedback! We're delighted to hear that you had another great experience with us.
We're always here to help you create the perfect gift, and we look forward to assisting you again in the future.
Kind regards,
The Tastebuds Team
Bacon Bits open in hamper
Gorgeously presented box, great mix of products exactly as per order however the bacon bits packet was open, after I guess being popped by the weight of the glass alcohol bottle in transit.
Two of the three hampers I got had the same packet popped open.
Very efficient delivery.
9 de dezembro de 2024
Resposta da Tastebuds
Hi Elaine,
Thank you for your feedback! We're glad to hear you were happy with the presentation and the mix of products in the hampers. We’re sorry to hear about the bacon bits packet being opened during transit—this is certainly something we’ll look into to ensure better packaging in the future.
We appreciate your kind words about the efficient delivery and will work on making sure everything arrives in perfect condition next time.
Kind regards,
The Tastebuds Team
Easy to order online and very quick…
Easy to order online and very quick delivery. More than happy with the result.
17 de dezembro de 2024
Resposta da Tastebuds
Hi Dave,
Thank you for your kind words! We're thrilled to hear that you were happy with the ordering process and delivery.
We look forward to serving you again soon!
Kind regards,
The Tastebuds Team
was able to purchase vegan boxes for my…
was able to purchase vegan boxes for my two vegan work colleagues and their appreciation of getting a hamper they can enjoy was so wonderful to see.
5 de dezembro de 2024
Resposta da Tastebuds
Hi Mariene,
Thank you for your lovely feedback! We're so glad to hear that your vegan colleagues appreciated their hampers. It's always great to know our gifts can be enjoyed by everyone.
We appreciate your support and hope to serve you again soon!
Kind regards,
The Tastebuds Team
Arrived quickly
Arrived quickly, everything is there - my mum is stoked. Thank you
17 de dezembro de 2024
Resposta da Tastebuds
Hi Marie,
That's wonderful to hear! We're thrilled your mum loved the gift. Thank you for sharing such a lovely review.
Kind regards,
Th Tastebuds Team
Read my emails and make things right
5 de dezembro de 2024
Resposta da Tastebuds
Hi Aish,
Thank you for reaching out.
We sincerely apologise for any inconvenience caused. We are currently reviewing your emails to address the situation and ensure a resolution is provided promptly. Your feedback is important to us, and we appreciate your patience as we work to make things right.
Kind regards,
The Tastebuds Team
easy ordering
easy ordering. Made my own hamper to suit my hubbys taste. Fast delivery
16 de dezembro de 2024
Resposta da Tastebuds
Hi Narelle,
Thank you for your review! We're glad to hear you had a smooth ordering experience and that your hubby loved the hamper.
Kind regards,
Tastebuds Team
I have no idea whether my 90.year old…
I have no idea whether my 90.year old father received his delivery..l can't ask him because he has a weak heart and will stress about it..a simple notification once delivered would have addressed this problem...he hasn't mentioned it to me..EDIT..My 90 yr old father received the delivery 5 days late, so not on his birthday..that's terrible..
The hamper looked great when l ordered it..
15 de dezembro de 2024
Resposta da Tastebuds
Hi Robert,
Thank you for your feedback. We sincerely apologise for the delay in your father's delivery, especially as it was intended for such a special occasion. We understand how disappointing this must have been.
We are glad to hear he has now received the hamper, and we hope he enjoyed it. Your feedback is invaluable to us, and we will work on improving our processes to prevent such delays in the future.
Kind regards,
The Tastebuds Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.