The toilet seat itself is beautiful. I have a standard round American toilet bowl. There is nothing unique or custom about it, it is a regular American standard round. Once installed not only did i... Ver mais
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Leia as opiniões dos outros
Wow! Haven't been this impressed with a company in a very long time! I bought one toilet seat and the quality was so exceptional, I wound up buying a second toilet seat, and a soap dispenser. I wish I... Ver mais
Aufgrund eines Tippfehlers in meiner Anschrift (von mir selbst verursacht) war DPD nicht in der Lage, das Paket zuzustellen. Es ging erstmal zurück an Tohaa. Die haben es dann einfach neu etikettiert... Ver mais
A empresa respondeu
Beautiful seat, very high quality. Maintenance, however, is another story. If I understand the directions fully, you can't sanitize the seat. You are supposed to use water only. No bleach, vinega... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
TohaaDesign creates the world's first toilet seat designed in collaboration with international artists
Informações de contacto
15 rue de Miromesnil, 75008, Paris, França
- 0982553375
- info@tohaadesign.com
- tohaadesign.us
3,9
Bom
530 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent communication and fast response time
They were very good and quick at communicating. I love this toilet seat and I get so many compliments it's like going back to the 70's!
12 de junho de 2026
Resposta da Tohaadesign
We're pleased to know that you're happy with your purchase. Thank you for your review!
It is just absolutely beautiful even my…
It is just absolutely beautiful even my little nephews that are 8 10 just love it very well built thank you so much
26 de junho de 2026
Resposta da Tohaadesign
Thank you so much for your review :) We're absolutely delighted to know that you're satisfied with your purchase.
The can is kinda cheap feeling
The can is kinda cheap feeling. I was hoping it was a bit larger.
The quality just isn’t there.
You people really need to work on that.i also bought a toilet seat & the laminate is peeling off. This is definitely not what i expected from a LaCroix design. Again, you can do better & from what I understand l, the peeling issue isn’t just me.
24 de junho de 2026
Resposta da Tohaadesign
Hello,
The problem that you mention is extremely rare and only happens when customers use cleaning products that are advised against in our cleaning instructions.
Regarding the can that you ordered, you can send pictures and your order reference to info@tohaadesign.com if you believe that the item is damaged.
It’s a nice design
It’s a nice design, the plastic hinge covers are a bit cheap and the clear goat is not scratch resistant. Otherwise comfortable and definitely a space enhancement!
24 de junho de 2026
Resposta da Tohaadesign
Thank you for your feedback. Unfortunately, our seats have a lacquered finish and scratches can not be erased.
The toilet seat is extremely beautiful
The toilet seat is extremely beautiful. The customer service was great. I couldn't be happier with the entire experience. Thanks!
22 de junho de 2026
Resposta da Tohaadesign
Hello and thank you so much for your review :) We're absolutely delighted to know that you're happy with your purchase and the overall experience.
It doesn't fit
It doesn't fit! I got the elongated version, and it's still a solid 1-2 inches short. For being 3x the price of a regular toilet seat, there needs to be more size options.
21 de junho de 2026
Resposta da Tohaadesign
Hello and thank you for your purchase.
We just sent an email to show you how to fix this.
You can write to info@tohaadesign.com if you need help or information.
Resposta da Tohaadesign
Hello and thank you for your review! We're pleased to know that you're satisfied with your purchase.
took a while to ship but omg their…
took a while to ship but omg their pieces are amazing. the seat especially is so well built and so easy to put togeather. after if anchors it locks with magnets so the seat can be removed without tools to clean. such gorgeous art to otherwise mundane items like a toilet seat , toilet brush, a trash can and a soap dispenser.
13 de junho de 2026
Resposta da Tohaadesign
Thank you so much for your positive feedback :) We're delighted to know that you're happy with your purchase.
The product is wonderful absolutely…
The product is wonderful absolutely gorgeous unfortunately it’s the coolest thing in my bathroom now and I need to get some stuff to help decorate the rest of it to live up to my toilet seat delivery was great showed up when it was supposed to
13 de junho de 2026
Resposta da Tohaadesign
Thank you so much for your review :) We're truly delighted to know that you're happy with your purchase.
The hardware is inferior, the toilet seat slides all over, I have to keep tightening it every day
The toilet seat slides all over the place. Everything else is great. But when you attach the toilet seat to the toilet bowl, it comes loose every time you sit on it. Slides all over. I'd like to know if there's extra fascinating hardware that I could purchase
24 de junho de 2026
Resposta da Tohaadesign
Hello and thank your your purchase.
Our fixing set is designed to fit all standard toilets and you should have no problem installing your seat.
We recommend that you reinstall it following the footsteps outlined in our video tutorial:
https://www.youtube.com/watch?v=PKKy9sUSZuA
If the problem is not solved, please write to info@tohaadesign.com with a video and your order reference so that customer support may help.
Best toilet seats on the market
Best toilet seats on the market! They are not only the most beautiful, they are very well made. All the toilet seats in my house are TohaaDesign.
18 de junho de 2026
Resposta da Tohaadesign
Thank you so much for your review :) We are absolutely delighted to know that you're happy with your purchases.
Throne fit for a king
Great quality seat. Adds a ton of character to the bathroom. Highly recommend.
10 de junho de 2026
Resposta da Tohaadesign
Thank you very much for your review! We're pleased to know that you're satisfied with your purchase :)
Artful Quality Products!
Immediately responsive to a defective toilet seat and sent a replacement quickly. Thank you for standing by your product. This is the third toilet seat we have purchased and the first two have held up for several years - such great quality and vibrant color.
17 de junho de 2026
Resposta da Tohaadesign
Hello and thank you for your review :) We're absolutely delighted to know that you're satisfied with your purchases and overall experience.
Resposta da Tohaadesign
Hello and thank you for your purchase.
The items that you ordered were both on pre-order. This was written in blue on the individual product pages when you made your purchase.
They have now shipped and will be delivered shortly.
You can write to info@tohaadesign.com if you need any help or information.
Bathroom time
I love the art, order was filled pretty fast,nice solid seat also, I'm waiting for the toilet brush to come back in stock, so I can order it next! Really makes my personal space exciting and classy, Thanks guys Awesome!
11 de junho de 2026
Resposta da Tohaadesign
Thank you so much for your review :) We're delighted to know that you're satisfied with your purchase.
SAV inexistant
J'ai reçu mon produit en mauvais état : j'ai écris au SAV il y a une semaine, sans réponse. J'ai tenté de téléphoné à 6 reprises sur les horaires indiquées : injoignable malgré un message laissé.
On paye 80€ une cuvette de toilette donc elle doit être impeccable. Le SAV est inexistant, je vais donc rester avec un produit défectueux. A FUIR : manque de sérieux
MAJ: suite à mon avis négatif, le SAV s’est trouvé étonnement très réactif et de nouveau disponible. J’ai fini par avoir un retour avec un nouveau produit, mais il est malheureux d’en venir à cette situation pour faire bouger le SAV.
24 de junho de 2026
Opinião espontânea
Resposta da Tohaadesign
Bonjour,
Notre service client était indisponible la semaine où vous avez reçu votre commande, et nous sommes navrés de ne pas avoir pu vous répondre plus vite par écrit. Cependant, un remplacement a immédiatement été expédié par notre équipe, dès la réception de votre message. En vous remerciant pour votre achat. Cordialement,
Très déçue matériel très cher et au…
Très déçue matériel très cher et au bout de 6 mois le dessous de l abattant se gondole. Je contacte le service après vente qui me répond que cela ne supporte pas l eau puisque c est en bois....cherchez l erreur : il faudrait que j essuie le dessous de la cuvette chaque fois que je tire la chasse... c est donc de la faute : ils n ont rien voulu savoir ! Service après vente nul ! Qualité du produit mauvaise... n achetez pas!
16 de junho de 2026
Opinião espontânea
Resposta da Tohaadesign
Bonjour,
Votre cuvette engendre une exposition continue à l'eau et les abattants en bois n'y sont malheureusement pas adaptés. Nous en sommes sincèrement navrés et vous remercions de l'intérêt que vous avez porté à nos produits.
Wonderful quick customer service
Wonderful quick customer service
Plan to buy another
24 de maio de 2026
Resposta da Tohaadesign
Thank you so much for your feedback :) We're delighted to know that you're satisfied with your purchase.
Resposta da Tohaadesign
Thank you so much for your review :) We're pleased to know that you're satisfied with your purchase.
Des produits de très bonne qualité SAV TOP
Des produits de très bonne qualité, et un service SAV AU TOP!
Ne recevant pas mon colis pourtant censé être expédier (depuis environ 15 jours)je contacte par mail le SAV: Réponse le lendemain et solution le jour même : Autre transporteur car colis expédié mais perdu par transporteur initial...
Le lendemain je récupère mon colis 👍
18 de junho de 2026
Opinião espontânea
Resposta da Tohaadesign
Merci beaucoup pour votre avis positif ! Nous sommes absolument ravis de votre satisfaction.
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