Very quick indeed with supplying my sample tile and wrapped well so no complaints there. Dealt with my queries over pack quantity and gave reassurance over assortment availability as this particular T... Ver mais
A empresa respondeu
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Very quick indeed with supplying my sample tile and wrapped well so no complaints there. Dealt with my queries over pack quantity and gave reassurance over assortment availability as this particular T... Ver mais
A empresa respondeu
Visited the showroom to select tiles for first project. But found using sample service worked well for second project. I have used Total Tiles 3 times now - advice, service and prices have always b... Ver mais
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Ver mais
A empresa respondeu
Excellent service from the start ordered some samples that were incredibly well wrapped, choose design and ordered on line, including all grout, adhesive and sealant over 1/2 a tonne. Came on time and... Ver mais
A empresa respondeu
Escrito pela empresa
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service great Quality tiles second purchase very happy will definitely recommend
Brilliant service from Martin who resolved a problem re tiles damaged during delivery.
World class product at a great price too.
Won't be going anywhere else form tiles in future.

Resposta da Total Tiles
Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they were really quick to send out the new batch. They are very quick to respond and resolve any issues. We were so pleased, that we have now placed a second order for tiles we need elsewhere in the house. Would definitely recommend.

Resposta da Total Tiles
Thank you for your service. I ordered free samples and they came next day, very beautiful and clear. It was easy to choose then.
From ordering to delivery communication great.... the tiles are amazing the only place I could find the ones I wanted.
Many thanks
Excellent service provided by this company, receiving a sample tile helped me make a decision without committing to a large order. Delivery was free and arrived quickly.
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry.
The packaging was excellent, with everything arriving well protected. Delivery was prompt, and I was kept informed throughout the process with helpful notifications. Overall, I'm very pleased with both the products and the service, and I wouldn't hesitate to order from them again.

Resposta da Total Tiles
Excellent service. I ordered incorrect tiles and contacted TT which exchanged immediately. Tiles delivered on time securely packaged.
The process of ordering was an easy one. The delivery was quick and right on time. The delivery man put the tiles on my driveway, exactly where I wanted them, and he even waited while I moved the car. Good service. The only thing is they came well wrapped so I couldn't check them before the delivery man left, but judging by the service so far, if there are any problems they will be dealt with quickly and efficiently.
Great service. On time delivery and the items received as described on the website. Many thanks.
Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer service good support to me and help full I'm be happy thanks all
Lost £3k worth of work and materials as company cleverly went into administration a couple of years ago and this has only just been resolved by the administrators.
Result - Received absolutely NOTHING. Not even an apology.
Problem - self-levelling compound failed (cracked up)so underfloor heating had to be ripped out and redone. Tried claiming for loss of materials to start with. Refused. 2 sets of underfloor mats plus compound. Work required stripping, removing waste and refitting mats. Re- level.
Spent months trying to resolve and had to delay 3 months moving into house as kitchen/diner couldn't be fitted until this was done.
Was not even told they were going into administration.
As an unsecured creditor you are at the bottom of the pile and are lucky to get anything at all.
Seems this is a common occurrence for some companies and a good way to clear debts. The government allow this to happen. Disgraceful. Total Tiles has now re-established itself with all the same team and probably directors too! Use Total Tiles at your peril! Who is to say they will do this again! So forget any warranties and refunds.

Resposta da Total Tiles
Great service, very quick delivery. Amazing prices. Been buying from them for the past 5 years and super happy.

Resposta da Total Tiles
I like the idea of receiving a sample tile for testing puposes very much. More so, it arrived promptly and in one piece. That made my day!
From the order with Jack to the delivery man it’s been really great.when you get people who are willing to help from order to delivery you know you got the right people in the jobs.
Haven’t put tiles on wall yet, but happy with service so thank you very much

Resposta da Total Tiles
Brilliant tiles, dispatched quickly, good price. Would highly recommend this company.
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