Very quick indeed with supplying my sample tile and wrapped well so no complaints there. Dealt with my queries over pack quantity and gave reassurance over assortment availability as this particular T... Ver mais
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Leia as opiniões dos outros
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Ver mais
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Visited the showroom to select tiles for first project. But found using sample service worked well for second project. I have used Total Tiles 3 times now - advice, service and prices have always b... Ver mais
Excellent service from the start ordered some samples that were incredibly well wrapped, choose design and ordered on line, including all grout, adhesive and sealant over 1/2 a tonne. Came on time and... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de azulejos
- também em
- Loja de acessórios para casas de banho
- Loja de bricolage, casa e jardim
- Loja de pisos
- Loja self-service
Sobre Total Tiles
Escrito pela empresa
Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.
Informações de contacto
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 62% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful and gave me the best deal…
Very helpful and gave me the best deal on a big order
13 de agosto de 2026
Next day delivery .
13 de agosto de 2026
The tiles are incredible !
The tiles are incredible !! the color is amazing ( what we wanted for sure ) And been delivered very safely without any issues!!
Thank you!!
6 de agosto de 2026
Easy order and safe delivery
Easy order and safe delivery. Although delivery information was not the best.
20 de agosto de 2026
Excellent service 1st
1st. Class service from Jack at total times great price great service and print delivery
4 de agosto de 2026
Samples were sent out really quickly
Samples were sent out really quickly. So happy with the tiles I chose, they are Lovely. Great service and price.
28 de julho de 2026
Delivery as arranged
21 de julho de 2026
Delivery driver drove past the top of…
And no refund for delivery Delivery driver drove past the top of our road and didn’t attempt to delivery.
So frustrating as we had taken the day off off work to accept delivery.We have trades booked and have to now sort another delivery time
3 de agosto de 2026
Resposta da Total Tiles
Hi Phil,
I’m very sorry to hear about your delivery experience, and I apologise for the inconvenience caused when the driver did not complete the delivery as expected. We have reported this to our delivery partner so they can review what happened and help prevent this from happening again.
I can see that your order was rescheduled for delivery the next day, and we hope everything is now back on track. Please do let us know if there are any further issues.
Thank you for reaching out to us and giving us the opportunity to look into this. Once again, please accept our genuine apologies for the inconvenience caused on the original delivery day.
Many Thanks
Michelle
Lovely tiles
Lovely tiles, one was broken but they sent out a replacement next day, would recommend!
20 de julho de 2026
Samples was delivered in a very nice…
Samples was delivered in a very nice box. Thank you.
15 de julho de 2026
Larsen Silver Grey sealant
The website was very easy to navigate. I was able to find what i was looking for very easily. The price as well as the postage were very reasonable.
The communication from the seller regarding my order was very good. The item arrived very well packed and was delivered on time.
The item itself is of a very good quality.
So, overall my experience with Total Tiles is very good and I'm very happy with my purchase. Thank you
24 de julho de 2026
Resposta da Total Tiles
Thankyou for taking the time to leave a review. We're really pleased the website was easy to navigate and its great to hear your order arrived well packed and on time! Glad you're happy with the sealant, and thanks for choosing Total Tiles.
Great service great Quality tiles…
Great service great Quality tiles second purchase very happy will definitely recommend
27 de julho de 2026
Opinião espontânea
Brilliant service from Martin who…
Brilliant service from Martin who resolved a problem re tiles damaged during delivery.
World class product at a great price too.
Won't be going anywhere else form tiles in future.
29 de julho de 2026
Opinião espontânea
Resposta da Total Tiles
Thankyou so much for your kind review! We're really pleased Martin was able to resolve things quickly for you, and delighted you're happy with your tiles. We're here to help with your next project, whenever you're ready!
Ordered some tiles for kitchen floor…
Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they were really quick to send out the new batch. They are very quick to respond and resolve any issues. We were so pleased, that we have now placed a second order for tiles we need elsewhere in the house. Would definitely recommend.
27 de julho de 2026
Opinião espontânea
Resposta da Total Tiles
Thankyou so much for taking the time to leave your kind review. Its brilliant to hear the tiles have had such great feedback. We're glad we were able to get your additional tiles out to you quickly, and we really appreciate your return custom, it means a lot to us.
Many Thanks
Michelle
Thank you for your service
Thank you for your service. I ordered free samples and they came next day, very beautiful and clear. It was easy to choose then.
16 de julho de 2026
It's all about the Tiles
From ordering to delivery communication great.... the tiles are amazing the only place I could find the ones I wanted.
Many thanks
23 de julho de 2026
Opinião espontânea
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