Disappoined-I purchased four sets. In one set the large gasket it significanly larger than that the other two that I opened. Two of the larger gasket separated their bond. I tried to glue one back,... Ver mais
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Leia as opiniões dos outros
Don’t get me wrong, this is a beautiful well built tool with a very nice case , I’m just missing a 12mm bit, I did however get three 10mm 🤣 I’m certain this will be correct asap as they’ve been makin... Ver mais
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Slightly bummed out when our manual edge bander stopped working after very limited use… BUT! Virutex Tools was quick to respond, had the part we needed, shipping was fast and we were back running in n... Ver mais
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Was in the need of a professional grade glue spreader. The Hand Gluer With Upper Roller (180 Mm) EM125T is exactly what I was looking for. Virutex Tools had it available and shipped it fast. Had to ci... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Leader in Woodworking Machinery and Tools. Since their appearance in the market in 1962, the woodworking machines and tools from Virutex have achieved a well-earned reputation for quality, robustness, and reliability. The concern for quality begins right at the origin of a new Virutex machine. Our technicians are equipped with the most advanced systems, computer aided design and modern laboratories where the new Virutex machines can be designed and tested, and the existing ones improved day by day.
Informações de contacto
Estados Unidos da América
- virutextools.com
4,1
Bom
110 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered two trimmers
I ordered two trimmers. I only received one. I sent an email with pictures, and I was assured the other one is on the way. I have a tracking number to confirm this.
Everybody’s entitled to make a mistake, it’s how you take care of the mistakes gives a great review for customer service.
Based on this, I would definitely order again.
27 de novembro de 2023
Resposta da Virutextools
Thank you for your comment, we always try to offer the best service to our customers.
Have a great day!
No Phone contact
Every vendor that I do business with has a phone number that lets me reach out to them if I have
questions. This was very frustrating. Please consider
this.
28 de novembro de 2023
Resposta da Virutextools
We have never received a request from you asking for our phone number. TEL 3212849731
ALSO, YOUR ORDER WAS SHIPPED UPS TRACKING NUMBERS 1Z3F70X40332192465 / 1Z3F70X40328604072
Have a nice day
Resposta da Virutextools
Thank you, have a great day
I still have not received my order
I still have not received my order. WHERE IS IT ???. I finally got it. However no communication on ship date ect. Nothing wrong with the quality of the product. Just took to long.
4 de novembro de 2023
Resposta da Virutextools
Good morning, your order was shipped on November 9
UPS TRACKING NUMBER 1Z3F70X40327035386
Did you receive the invoice in your email? THERE IS THE UPS TRACKING NUMBER and in your previous review we gave you the tracking number.
I like the solidness of the simple but…
I like the solidness of the simple but efficient tool
28 de outubro de 2023
Resposta da Virutextools
thank you
Very nice tool....!!
Very nice tool, better than expected... nice sharp edges... perfect
30 de outubro de 2023
Resposta da Virutextools
thank you
Unforeseen custom fees($200)
27 de outubro de 2023
Resposta da Virutextools
sorry for the inconvenience
Resposta da Virutextools
thank you for your comment!!
All was good with the ordering and…
All was good with the ordering and delivery. I took one star away because the instructions do not mention about the beveling blades.
17 de outubro de 2023
Resposta da Virutextools
We apologize for the inconvenience, we will take your comment to improve
Excelente atención.
26 de setembro de 2023
Resposta da Virutextools
Gracias por tu comentario, saludos!
Good glue spreader
Was in the need of a professional grade glue spreader. The Hand Gluer With Upper Roller (180 Mm) EM125T is exactly what I was looking for. Virutex Tools had it available and shipped it fast. Had to circle back for a shippers tracking number, would be nice though if a shipping/ processing email would be sent out as part of the ordering process.
3 de outubro de 2023
Resposta da Virutextools
Thanks for your comment.
Whenever we make the UPS label we put the customer's email so that they receive the tracking number, it is possible that you have the email in the spam folder.
Thank you for your purchase and have a great day.
Well Done All Around
Ordering was simple and the product arrived quickly. The tool does exactly what was advertised.
21 de setembro de 2023
Resposta da Virutextools
Thank you!
Fast and safe delivery
Fast and safe delivery, excepcional tool, making my job easier, simply perfection. Lock Mortiser FC116U.
21 de setembro de 2023
Resposta da Virutextools
Thank you, we appreciate your comment!.
Delivered in a timely manor
Delivered in a timely manor. Lower cost than Amazon. Tool works as advertised. Satisfied!
19 de setembro de 2023
Resposta da Virutextools
Thank you!
Simple
It was easy to order parts on your website. Accurate, fast and a fair price.
21 de setembro de 2023
Resposta da Virutextools
Thank you for your comment, we continue working to provide good service to our customers. Have a nice day
Resposta da Virutextools
Thank you!
Resposta da Virutextools
Gracias!
Needed a replacement glue applicator motor.
Needed a replacement glue applicator motor ASAP.
VIRUTEX had one in stock, sent us one quickly and sent it 2 DAY AIR.
WELL DONE- GREATLY APPRECIATED !!!!!
15 de setembro de 2023
Resposta da Virutextools
Our pleasure
Have a nice day
Great Business
Great Business, very professional and effective. Will always do Business with them. Thank you for all your help.
14 de setembro de 2023
Opinião espontânea
Resposta da Virutextools
Thank you for your trust! We wish to give you our best results
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