Avant HomesOpiniões 

We've been in an Avant Home since it was built in 2020, and have had a number of snagging issues as you expect. While we have had our complaints about some elements of the care, attention and response times from others in the company, Andy Jones has been a constant star since he first helped us a few years back. If we have a job and Andy is assigned, we know it will be done properly, and with a smile on his face. He's always polite and cheery, thoroughly investigates what the issue might be, and explains it plain and simply so we can understand what's wrong and what needs fixed, then goes above and beyond to get it resolved - even if it means multiple visits. He'll always follow up too, popping in after the fix the next time he is in the area to make sure all is still ok and there are no issues. It's this kind of service that makes him a stand out technician. I really hope the company make sure he is recognised!

The sales rep Jenn Jaime was fabulous, she was probably part of the reason I chose this home instead of another developers, Once in, Martin the site manager had someone at my door in 10 mins when I realised my dishwasher hasn’t been connected to the power supply, nothing was a problem for them

We moved in to our new 4 bedroom house a few weeks ago now and we are so delighted with the house and it’s surroundings. Also, all the fixtures and fittings have been completed to a very high standard and anything we have encountered Avant have been very prompt to rectify it. Additionally, the site manager and Jenn from the Avant site team have been excellent and provided a great service prior to moving in and also after moving in. I can only give Avant and its team the highest of praise and find them to be approachable with any queries that we have had. Our house is spacious and we have plenty of parking available and very quiet surroundings. We look forward to the adjacent park opening up once construction is complete, thus that will be an extended nice space for walking and visually looking at. Excellent standard all round. 🙂🙂🙂😃😃

I am the mum of a daughter who has just purchased a property from Avant in Eastwood,I have to say that the whole experience has been beyond great,so impresses with everything they do but when we first met Julia she made us feel so looked after,knew the answer to every question we had and had given us total confidence in the process, nothing has been too much trouble, can't quite believe how good its been,can't thank you all enough from beginning to end. Julia you are incredible at your job 👏

We are on our journey in purchasing our first Avant home. Chloe has been with us from the start she's been fabulous so far with helping us navigate through the processes. She's clear and informative which is exactly what we need.
So happy Chloe will be with us throuhout this journey she's calmed all our nerves that comes with buying our new family home.

Chloe has been really helpful 🙂 with our house purchase, keeping us informed of all key steps

My partner and I visited Earl’s Park on a one-off to explore future options for homes. The support and guidance we received from Tashana and Louise from the get go has been nothing short of perfection. These two lovely ladies have made an incredibly daunting process go so smoothly, and they have always been ready to answer any of our questions. We have now reserved our new home, and we cannot wait to celebrate with the two of them upon completion! A big thank you to the dream team!

We spent nearly 3 hours on site, discussing options for personalisation and agreed we would call in the morning the following day to arrange to reserve. Within an hour of us leaving, the house was booked in for a meeting to be reserved by someone else - despite us being told that no one else was proceedable and we would be fine to wait until the morning.

The site apparently has a first come first served policy and so we weren't able to reserve in the morning, despite being there first and the reservation meeting not being scheduled until the afternoon. We also offered more money to get it over the line but apparently ethics dictate that having a meeting booked overrules common sense.

Terrible service and a terrible waste of our time. Had we known that having a meeting booked in essentially equals the property is reserved we would have arranged this before we left.

I bought my house with Keiran at Hackett Grange, the process was very smooth and Keiran kept me up to date throughout, and answered queries promptly. What can be a stressful and complicated process was made much easier. The after sales care with Tracy and Matt the deputy site manager has also been excellent. Everyone is friendly and easy to deal with.

We went to the Altofts Avant homes site and Katie was so lovely and very helpful and informative even though we just called on the off chance, she is an absolute credit to Avant homes sales department and we will liaise with her if we proceed with a purchase of a new home.
Thankyou Katie

Bought a new home in Monkswood, Telford from Avant. Judith in sales has been amazing from the first initial conversation to now where the home is almost nearing completion. Ian the site manager is more than welcoming to us as we had a lot of questions and going in depth with what’s been done and how things will be on completion day. Can’t thank them enough. Also to add, all the tradies who have worked on our home already have been exceptional and the eye for detail over the whole property so far is top class. Great team throughout!

I had the most amazing house viewing today in East Kilbride! I’m honestly 200% impressed 😍
The lady who showed us around was incredible — so knowledgeable, patient, and genuine. She explained everything clearly and honestly, and I felt really supported the whole time.
I’m so grateful for this experience and can’t wait to learn more about mortgages. Truly an exceptional person and service — highly recommend!

Tashana and Louise were great in outlining all the options available at Earls Park, Holmewood, Derbyshire on my drop-in visit.

Lovely people who know what they’re talking about, were solid with thoughts and options, and obviously know how to deal with potential customers.

Had a lovely chat and came away confident they would look after us if we chose Earls Park.

Thank you ladies.

All the best. Matt

We had the pleasure of dealing with Cheryl in the Jackton branch and she was a great help. She made the process so much easier for us and would highly recommend her to anyone who is looking to buy there first home or just for information in general.

Dealing with Julia at Lawrence point in Eastwood, Julia has been nothing but amazing from day 1, accommodating time slots for us to view the property, choose our deco, giving regular updates, answering any questions we have, always bright, bubbly and welcoming. So far such a pleasant experience.

Visited the development at Jackton Green. Meeting with sales advisor Cheryl was very pleasant and informative. Well worth the visit.

Andy Jones from Avant called to sort out a few minor problems when we moved into our new Avant home in Penicuik. He very quickly and efficiently dealt with these.
I was very impressed with him. Charles Calvert

Very helpful and informative member of staff, welcoming

This review is in relation to Dave MC who came out to rectify some of the issues highlighted from our snag report. Dave was very friendly and chatty, went through the jobs on his list at the beginning of the call and again at the end to ensure we were happy with the work carried out. Tidied up after himself and complete work to a very good standard

Cheryl was fantastic, answered all questions and made our first time buying experience feel very easy.