From ordering to delivery was excellent. The only issue was no fitting instructions were included. This was resolved by phone and instructions emailed. Unfortunately instructions don’t explain how to... Ver mais
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Leia as opiniões dos outros
As a small charity struggling to reopen after the COVID-19 restrictions Barriers Direct gave us a charity discount and then a further discount on a slightly damaged swing gate for our car park. This... Ver mais
Very informative staff and went out of their way to help. Some detail's were missing on fixings on the website which could be a simple fix, but your staff phoned the manufacture to address the ques... Ver mais
We ordered a Modular 3.4m Bundle Speed Ramp Kit from Barriers Direct. The kit arrived within two days, is of good quality and came with fixings. The packaging was split and some of the fixings were m... Ver mais
Informações sobre a empresa
- Loja de equipamento de segurança
- Fornecedor de equipamento de segurança
- Fornecedor de equipamento para construção
- Fornecedor de sistemas de segurança
- Loja de roupas de segurança e de trabalho
Sobre Barriers Direct
Escrito pela empresa
What We Do
Founded in 1997, Barriers Direct was one of the first to market selling own-branded security barriers online and now stands as one of the UK’s industry-leading e-commerce suppliers of security and safety management product.
Experts in Safety and Security Products
Whether you're looking to secure your property, plan an event or create a boundary between pedestrians and vehicles, our huge range of over 20,000 high quality products include bollards, barriers, bike stands, street furniture, workplace equipment and more make us the ideal choice for customers in industrial, residential, commercial and public sectors. Whatever your budget or situation, we have the perfect safety solution to fit your needs.
We also offer FREE delivery
on all products sold within Great Britain and at least 1 year's warranty offered as standard, giving you peace of mind.
Barriers Direct is also proudly an ISO 9001:2015 certified company; quality and professionalism are at the heart of our operations. We are committed to giving our loyal customers the best service possible by consistently learning and developing our business. From continually implementing new processes to expanding our product range, we strive for excellence at Barriers Direct.
Making a DifferenceWe are also proud donors to the Prince's Trust Enterprise charity, the UK's leading youth charity which helps vulnerable young people between the ages of 11 and 30 who are unemployed, struggling at school or facing the risk of exclusion, to get their lives back on track. So when you buy from us, you are helping make a difference to young people's lives, too.
Informações de contacto
Unit 18, New Horizon Business Centre, CM19 5FN, Essex, Reino Unido
- 0800 028 8010
- support@barriersdirect.co.uk
- www.barriersdirect.co.uk
4,3
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 63% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
delivery was hassle free and very quick
10 de agosto de 2026
Zero fuss
We saw what we wanted - sales helped us identify the bits - we ordered - the bits arrived. Zero fuss.
12 de agosto de 2026
Resposta da Barriers Direct
Thanks very much for the 5* review, we really appreciate it! We hope to see you again soon.
Unreliable delivery times
Ordered a bollard for a specific job with the reassurance that it would arrive in 3 days. On the day it was due I got an email saying it was no longer in stock despite already having paid for it. I then had to cancel that order and was assured over the phone that the new bollard would come on Tuesday the following week but did not arrive until Friday.
12 de agosto de 2026
Resposta da Barriers Direct
Thank you for taking the time to share your experience. We’re sorry that your orders were delayed and appreciate how frustrating this must have been.
We’ve reviewed the details of your orders. Your original order was placed on 30th July at 11:59, with an estimated delivery date of 5th August, as confirmed in your order confirmation. We notified you of the delay the following day via email, on 31st July at 14:14, so that you could make alternative arrangements and place a replacement order if required.
We’re also sorry that the second order was slightly delayed. Having looked into this, there appears to have been a small hold-up with the product’s coating, which unfortunately affected the delivery time. It’s particularly unfortunate that this happened after you had already experienced a delay with your first order, and we’re sorry for the additional inconvenience this caused.
We appreciate your patience and apologise for the inconvenience caused.
very fast dispatch and delivery well…
very fast dispatch and delivery well made product and great value
12 de agosto de 2026
Resposta da Barriers Direct
Glad to hear this! We hope to see you at Barriers Direct again soon.
Resposta da Barriers Direct
Thanks very much for the kind review! We hope to see you at Barriers Direct again soon.
Better communication.why and what was…
Better communication.why and what was the problem before I'm chasing them for answers
6 de agosto de 2026
Resposta da Barriers Direct
Thanks very much for the 5* review, we really appreciate it! We hope to see you again soon.
A very well organised system so easy to…
A very well organised system so easy to use , no problems whatsoever 👍
5 de agosto de 2026
Resposta da Barriers Direct
Thanks very much for the 5* review, we really appreciate it! We hope to see you again soon.
Excellent quality product
Excellent quality product, very swift delivery and good price.
Installation was very straightforward creating almost immediate security.
27 de julho de 2026
Resposta da Barriers Direct
That's a great reassurance. Thanks so much for taking the time to leave us a review, we hope to see you again at Barriers Direct soon.
Resposta da Barriers Direct
Thanks for taking the time to review us. It looks as thought your order was part-delivered, with the second part being delivered the following day - unfortunately this happens on occasion, where items are manufactured and dispatched from different warehouses. I do apologies for any inconvenience this may have caused. We hope to see you again at Barriers Direct in future.
No fuss great web site good prices and…
No fuss great web site good prices and fantastic delivery
27 de julho de 2026
Resposta da Barriers Direct
That's certainly our aim, so we are really glad to hear we met your expectations. Thanks so much for your review.
🌟🌟🌟🌟🌟
I cannot rate this company highly enough. The gate i ordered arrived damaged obviously due to the courier. When i contacted customer services with a couple of photos they immediately sent a replacement gate. It arrived within a week and by a different courier. 🌟🌟🌟🌟🌟👌
30 de julho de 2026
Resposta da Barriers Direct
Happy to help! Thrilled to hear the gate has lived up to your expectations, and the customer services team were on hand to help. We hope to see you again at Barriers Direct soon!
These barriers are great quality and a…
These barriers are great quality and a great price.
Delivered with good protection in the parcels
Will purchase again if required.
29 de julho de 2026
Resposta da Barriers Direct
Thanks for the kind review, I'm pleased to hear all went well with your order, and you were happy with the service provided. We hope to see you again soon at Barriers Direct.
Easy ordering and quick delivery
22 de julho de 2026
Resposta da Barriers Direct
Great news, I'm pleased to hear everything was to your satisfaction. We hope to see you again soon.
quick responce and rapid delivery and…
quick responce and rapid delivery and product we were looking for
22 de julho de 2026
Resposta da Barriers Direct
I'm glad we were able to help! Thanks so much for your review.
Found on Google easy Web site good…
Found on Google easy Web site good prices dispatched quickly will use again
22 de julho de 2026
Resposta da Barriers Direct
Thanks for the kind review, I'm pleased to hear you are happy with the service. We hope to see you again soon at Barriers Direct.
A good company to deal with
Very good service arrived when promised and at at a very competitive price well done
29 de julho de 2026
Resposta da Barriers Direct
Fantastic news, thanks for taking the time to leave us a 5* review! It means a lot. We hope to see you again soon.
excellent service and fast delivery
21 de julho de 2026
Resposta da Barriers Direct
Pleased to hear you are happy! Thanks so much for your review.
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