Recently purchased 2x studs to make a pair, and unfortunately one arrived slightly bent at the base (no stress, these things happen!). The important thing is that it was sorted so easily and qui... Ver mais
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Leia as opiniões dos outros
It did what is lt said really got my jewellery clean and sparkling would recommend it definitely
Everything on your websites are exceptional with no problem accessing and finding the items required. Orders arrived as quickly as a few days and the items were exactly if not better than expected.... Ver mais
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I regret not checking the reviews before visiting the Northampton store. I was advised a ring repair would take one week; two weeks and two store visits later, the ring has only just been sent off, so... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Since our launch in April 2010, Grace & Co has become a trusted name in contemporary jewellery across the Midlands. With nine Grace & Co stores, alongside Bonds Jewellers in Northampton and a Nomination Store in Milton Keynes, we offer an extensive collection of world-renowned brands, including Pandora, Nomination, Swarovski, Thomas Sabo, and Kit Heath. What makes us unique is our commitment to offering exceptional customer service, expert knowledge, and a personalised shopping experience. Whether you're looking for the perfect gift, a meaningful keepsake, or a stunning statement piece, our friendly and knowledgeable team is always ready to help you find something special. We also provide a range of professional jewellery services, including ear piercing, engraving, and jewellery repairs, ensuring that your treasured pieces last a lifetime. Our on-site goldsmith, based at our Hinckley store, allows us to offer expert craftsmanship and bespoke services tailored to your needs. At Grace & Co, we believe that jewellery is more than just an accessory—it’s a reflection of life’s special moments. That’s why we carefully curate our collections to offer quality, style, and timeless elegance, making every purchase a cherished experience.
Informações de contacto
17 Market St, Ashby-de-la-Zouch, LE65 1AF, Ashby-de-la-Zouch, Reino Unido
- 01530 587227
- hello@graceandcojewellery.co.uk
- www.graceandcojewellery.co.uk
4,4
Excelente
188 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful bracelet and arrived quickly
I ordered online this time due to time restrictions. The bracelet arrived quickly and is beautiful. I did have some accompanying bits missing-jewellery bag and gift card-however one email later they were delivered the next day. Great communication.
12 de novembro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Leanne,
We are delighted to hear you love your bracelet! We apologise again for our mistake, but we are glad to hear it was quickly rectified.
Kind Regards x
Very pleased with the speed that my…
Very pleased with the speed that my order came. Everything was very smooth.
8 de novembro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Irene,
We are so glad to hear you are happy with our prompt service. Thank you for taking the time to leave us a review, we really appreciate it.
Kind Regards x
Great experience
Web site was easy to follow. Prices great. Delivery great.
3 de novembro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Sue,
We are delighted to hear you you had a great experience on our website and your order arrived smoothly. Thank you for leaving us such a positive review.
Kind Regards x
Resposta da Grace & Co Jewellery
Hi Matthew,
Thank you for leaving us a great review. We hope the recipient has a lovely birthday!
Kind Regards x
The necklace with moon charm was…
The necklace with moon charm was beautiful. Really pleased as it's for a gift
7 de novembro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Pauline,
We are so happy to hear you are pleased with your necklace. What a lovely gift! Thank you for leaving us a review.
Kind Regards x
Excellent communication
Excellent communication, fast delivery, excellent packaging very happy with my purchase thank you
12 de novembro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Paula,
We are so pleased to hear you are delighted with your order. Thankyou for taking the time to leave us a review, we really appreciate it.
Kind Regards x
lovely charms
lovely charms, engraved as instructed, used online before if I can't get to the shop. Fast delivery
12 de novembro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Jeanette,
We are delighted to hear you are pleased with your charms and our service.
Kind regards x
I can’t fault the items I bought (twice…
I can’t fault the items I bought (twice now from this company) this time I bought a Nomination bracelet and two nomination charms. When I added a charm to my basket it said I could have a FREE bracelet (obviously as well as the one in my basket) but once at checkout they wanted me to pay for it. So technically it wasn’t correct advert. Very disappointed.
But all said, I can’t fault their products.
24 de outubro de 2025
Opinião espontânea
Haven’t received item yet was…
Haven’t received item yet was dispatched 27-10-25
6 de novembro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Anita
We have looked into your order and can see you have ordered an engravable item, all engraved items state an additional timeframe of 5 working days on top of your chosen delivery method.
Please let us know if your order has not arrived by the end of next week.
Kind Regards x
Beautiful necklace at a discounted…
Beautiful necklace at a discounted price. Fast delivery. Would highly recommend
27 de outubro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Joan,
We truly appreciate the 5-star feedback.
Kind regards x
Resposta da Grace & Co Jewellery
Hi Jackie
We are unable to find your order on our system, we also cannot find any email trail in regards to this. Could you please confirm further details at the email address below so we can look into this?
hello@graceandcojewellery.co.uk
Kind Regards x
I think my experience was good
I think my experience was good, from my order I had one thing missing, but I got in contact about the missing item and they sent out a replacement and it came 2 days later, well done for this
30 de outubro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi John,
We are pleased your experience was good, thank you for the review.
Kind regards x
Resposta da Grace & Co Jewellery
Hi Mary
Thank you so much for the kind 5-star review. we really do appreciate it.
Kind regards x
Good quality products as always
Good quality products as always. Delivered efficiently.
22 de outubro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Janice,
Thanks so much for your great review, we're thrilled you had a positive experience and hope to serve you again soon.
Kind regards x
Helpful
So helpful so kind to resolve a mistake I had made quickly responding brilliant
18 de outubro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Liz,
So pleased the problem got resolved for you.
Thank you for the kind review.
Kind regards x
Absolutely fantastic
Absolutely fantastic
Very quick engraving
Very quick Delivery
Really delighted
Thank you
17 de outubro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Terri,
We are delighted with your review. Thank you.
Kind Regards x
Love the double engraved charm my…
Love the double engraved charm my granddaughter got for me
25 de setembro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Sheena,
We are pleased you are happy with your purchase, Thank you so much for the lovely review.
Kind regards x
Items looks amazing
Items looks amazing. Royal mail service bad. No fault of company. Emailed concerns. Fast response. Received item today. Great quality. Have ordered another one
6 de outubro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Elizabeth,
We are glad you are happy with your items, and appreciate the feedback Ref Royal mail.
Kind regards x
Great service easy site to navigate and…
Great service easy site to navigate and delivered on time. Thank you
26 de setembro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Terri,
We're delighted to hear that you found our site easy to use and that your order arrived on time. Thank you for your review!
Kind Regards x
Wonderful company
Wonderful company. I've had 3 orders from Grace & Company and all the jewellery I've bought from them is stunning.
Will be buying more from them in the future.
1 de outubro de 2025
Opinião espontânea
Resposta da Grace & Co Jewellery
Hi Liz,
Thank you so much for your lovely review! We're thrilled to hear that you've enjoyed your jewelry from Grace & Co and that you have chosen us for multiple orders. Your continued support means a lot, and we can't wait to help you in the future.
Kind Regards x
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