The product is good but the shipping takes a long time. (Usually 5 days from the day you purchased the items). No freedom or wiggle room to choose dates esp now on a very warm weather, ideally, milk s... Ver mais
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Leia as opiniões dos outros
My son loves hipp organic lasagne and cannelloni tray meal. Fast dispatch and delivery. Great customer service. I have used hipp organic for many years. Happy customer.
A empresa respondeu
We love the bath range from Hipp Organic especially the Seal wash and Duck hand wash (they have been great for my child with eczema), so we're devastated to see they have been discontinued. So glad... Ver mais
A empresa respondeu
As always HIPP ORGANIC are really good company and thier food is excellent, tastes fresh and very much like home made. Highly recommend
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’ve been caring for babies for over 125 years. HiPP is a family-run baby milk, food, and care business dedicated to nurturing a brighter, sustainable future for our children and our planet. Since 1899, HiPP has focused every day on bringing peace of mind to parents, helping them make confident choices for their babies through advice, quality products, and a commitment to do the best for nature. Our Customer Service hours are Mon-Fri, 9:00-17:00
Informações de contacto
HiPP UK Ltd., The Annexe, Hurst Grove, Sandford Lane, Hurst, Reading, Berkshire, RG10 0SQ, Reino Unido
- 0800 2984477
- hello@hipp.co.uk
- www.hipp.co.uk
4,5
Excelente
482 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Vreselijke klantenservice
Producten zijn fijn maar wat een vreselijke klantenservice super onvriendelijk en niet prettig
15 de agosto de 2025
Opinião espontânea
Resposta da HiPP Organic
Good afternoon, we are sorry to read your review and this is not the service we aim to provide.
If this relates to our UK Customer Services, then do please email hello@hipp.co.uk with further information so that we can look into this further.
Best wishes
Jan from the HiPP Organic UK Team
The price compared to other suppliers…
The price compared to other suppliers and the fast delivery.
7 de agosto de 2025
Resposta da HiPP Organic
Good afternoon Jennie
Thank you for taking the time to leave your review, this is really appreciated.
Best wishes
Jan from the HiPP Organic UK Team
Resposta da HiPP Organic
Good morning
We are sorry to learn of your experiences and thank you for your feedback. If you haven't already done so, could you please contact the Customer Care Team for our online shop who will be able to help you further. They can be contacted at hippshop@promotionalhandling.co.uk or on 0800 0129079
Best wishes
HiPP Organic UK Team
Resposta da HiPP Organic
Good afternoon
We are sorry that your delivery has not been received. Our Customer Care Team for our online shop are looking into this now for you and will contact you directly to resolve any problem.
Best wishes
Jan from the HiPP Organic UK Team
Haifa
Don’t order online. They charge for delivery and don’t respond.
Customer support doesn’t answer
31 de julho de 2025
Opinião espontânea
Resposta da HiPP Organic
Good morning
We are disappointed to learn of your experiences when ordering HiPP online and we would be most grateful if you could email hello@hipp.co.uk with further details about this, so that appropriate steps can be taken.
We are sorry for any upset that has been caused and we do appreciate your feedback and thank you for taking the time to leave this review.
Best wishes
Jan from the HiPP Organic UK Team
Resposta da HiPP Organic
Good morning Rachel
Thank you for leaving a review about your experiences when ordering through our webshop, this is really appreciated.
Best wishes
Jan from the HiPP Organic UK Team
The response from customer service is…
The response from customer service is excellent and fast, thank you so much
11 de julho de 2025
Resposta da HiPP Organic
Good morning
Thank you so much for leaving this review and we are so pleased to hear of your satisfaction with our customer service.
Best wishes
Jan from the HiPP Organic UK Team
Very fast delivery and absolutely fantatsic customer service
Very fast delivery and absolutely amazing customer service.
Delighted with the products and service
Thank you ⭐️⭐️⭐️⭐️⭐️
16 de julho de 2025
Resposta da HiPP Organic
Good afternoon Natasha
Thank you so much for sharing your experiences. It is so nice to receive such lovely feedback about the service we offer our parents.
We really do appreciate the time you have taken to leave this review.
Best wishes
Jan from the HiPP Organic UK Team
We love being part of the club
We love being part of the club! Lots of tips and tricks and competitions! Great to be a part of and costs us nothing. Lovely welcoming community
22 de julho de 2025
Opinião espontânea
Resposta da HiPP Organic
Good morning Bethany
We are so pleased to hear you are enjoying being a member of our Baby Club and enjoying our little community!
Thank you for taking the time out of your day to leave this lovely review.
Best wishes
Jan from the HiPP Organic UK Team
We love Hipp organic
We love Hipp organic, we used the foaming moisturiser on our baby from day 1 and her skin was so soft and smooth, the bubble bath was always our go too never any irritation with her skin and the food jars were always the best for on the go
22 de julho de 2025
Opinião espontânea
Resposta da HiPP Organic
Good afternoon Amie,
We're so pleased to hear that your little one has enjoyed our jar meals and that our baby care products have suited your daughters skin.
Thank you for taking the time to leave your review.
Best wishes
Jan from the HiPP Organic UK Team
Great shopping experience
Great shopping experience. Great hand wash and smells great too. Thanks. Don’t use anything else.
10 de julho de 2025
Resposta da HiPP Organic
Good afternoon Joanna
Thank you for sharing your experiences and leaving this review. We are so pleased you enjoy the smell of our Duck Handwash.
Best wishes
Jan from the HiPP Organic UK Team
I love being part of the Ambassador…
I love being part of the Ambassador Programme. It’s such a brilliant and fun experience! The BabyClub has been a complete lifesaver for me - as a first-time mum I was stressing about everything!!! And without BabyClub I would have been a mess - Made the first year so much easier!!!! They have loads of great offers and helpful advice. My boy loves their products. They’re high quality and perfect for little ones. It feels like being part of a family and caring community always there to support you. Highly recommend joining the programme if you’re a parent who loves HiPP Organic!
15 de julho de 2025
Resposta da HiPP Organic
Good morning Natalya
We are so pleased that you are enjoying being a part of our HiPP Ambassador Programme and to hear how useful being a member of our Baby Club has been for you as a first time Mum - is just amazing!
We really do appreciate the time you have taken to leave this review - thank you!
Best wishes
Jan from the HiPP Organic UK Team
Fast delivery but very rude customer…
Fast delivery but very rude customer service especially milly
Please don’t ask me to email you to discus further as thats where my issue with customer service came from!
9 de julho de 2025
Resposta da HiPP Organic
Good afternoon Emma,
We are glad to hear that you received your order quickly, but we are sorry to receive further feedback from you again and our Customer Services Manager will contact you directly.
Best wishes
HiPP Organic UK Team
Good service provided
It was a good experience. I love this product for babies. My only problem is not having deliveries over the weekend especially as it is baby food.
7 de julho de 2025
Resposta da HiPP Organic
Good morning Jennifer,
Thank you for leaving this review, and your feedback regarding deliveries from our online shop over the weekend, which we will certainly be passing on to the relevant personnel.
Best wishes
Jan from the HiPP Organic UK Team
The Hipp Ambassador programme is really…
The Hipp Ambassador programme is really great to be a part of. There is opportunity for creativity and fun but also very low pressure so it doesn’t ever feel a chore. There is the chance to receive goodies from a great trusted band I buy from anyway.
15 de julho de 2025
Opinião espontânea
Resposta da HiPP Organic
Good afternoon Beth,
It is lovely to hear that you are enjoying being a part of our Ambassador programme.
Thank you for leaving this review.
Best wishes
Jan from the HiPP Organic UK Team
The HiPP Ambassador programme is great
The HiPP Ambassador programme is great, well worth signing up for! We received tailored emails (and the frequency is just right, no spam here!) with great offers and competitions as well as helpful information for parents at all stages. HiPP is a great brand and we love them!
15 de julho de 2025
Opinião espontânea
Resposta da HiPP Organic
Good afternoon Maddy
It's great to hear that our resources have been helpful to you, and you are enjoying our competitions and being a part of the Ambassador programme.
Thank you for this lovely feedback.
Best wishes
Jan from the HiPP Organic UK Team
Best way to start weaning my baby girl
Best way to start weaning my baby girl! She has an allergy to cows milk protein and there are so many dairy free options for her to have! So pleased with how things have gone for her!
1 de julho de 2025
Opinião espontânea
Resposta da HiPP Organic
Good afternoon Bethany,
We're so pleased that you are able to find lots of different varieties that are suitable for your little girl.
We really do appreciate your feedback and thank you for taking the time to leave this review.
Best wishes
Jan from the HiPP Organic UK Team
HiPP Organic Baby Ambassador Program is…
HiPP Organic Baby Ambassador Program is an amazing community to be in! We have been sent so many lovely items which I’m truly grateful for! It’s such a rewarding and lovely community! We enjoy the challenges and hope HIPP loves them too!! I feel so lucky to be part of this! Thank you x
15 de julho de 2025
Opinião espontânea
Resposta da HiPP Organic
Good afternoon Helen,
Thank you for leaving your review and from which it is so lovely to hear how much you are enjoying being involved with our HiPP Ambassador Programme.
Best wishes
Jan from the HiPP Organic UK Team
I absolutely love being an ambassador…
I absolutely love being an ambassador for HiPP. Their challenges are great for involving parents and advertising their fantastic brand.
14 de julho de 2025
Opinião espontânea
Resposta da HiPP Organic
Good afternoon Samantha,
Thank you for being one of our amazing Ambassadors and for taking the time to leave this review.
Best wishes
Jan from the HiPP Organic UK Team
I’ve always used hipp organic products…
I’ve always used hipp organic products for my babies, their formula milk, jars, tray meals! My babies have always loved it! And I know it’s so good for them! Completely trust this brand. That’s why I was happy to join the ambassador team and show others just how fab their products are!
15 de julho de 2025
Opinião espontânea
Resposta da HiPP Organic
Good afternoon Jenny,
We absolutely love hearing when families have chosen HiPP for all of their family and to know how much they have enjoyed our products.
We really do appreciate your time leaving this review and for being a part of our Ambassador programme.
Best wishes
Jan from the HiPP Organic UK Team
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