When I rang Johnson tiles thé phone was answered promptly by à wonderful lady called Hazel who helped me navigate through the order I am hoping to make in the next few days. She was warm knowledgeabl... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Some of the tiles are 2mm less wide than others making it very difficult to get consistent spacing hence the grout lines do not look uniform. Ordering and delivery was very easy and speedy but shame a... Ver mais
Several calls. Staff respectful and helpful, taking time to source design and colour to match existing tiles. Initial sample not a match, second one is perfect. No charge for posting samples. Will b... Ver mais
A empresa respondeu
Visited HR Johnson tiles as redoing our en suite we have used this company many times over a 30 yr period As ever staff professional knowledge nothing too much trouble And range and value for money se... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles.
Informações de contacto
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01782 524000
- sales@johnson-tiles.com
- www.johnson-tiles.com
4,6
Excelente
860 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff in the Factory Outlet
The staff in the Factory Outlet were friendly and helpful.
11 de setembro de 2026
Opinião espontânea
Resposta da Johnson Tiles UK
Hi Andrew,
Thank you for your kind review. We're delighted to hear you found our Factory Outlet team friendly and helpful. We really appreciate your feedback and hope to welcome you back again soon!
Thanks again,
The Johnson Tiles Team
Thank you for the tiles received in…
Thank you for the tiles received in good condition (well packed). Was looking for these as changing bathroom shower and needed them to match after 8 plus year since they were done and a job to get any now. The delivery price was a bit on the high side, other than that good result.
27 de agosto de 2026
Resposta da Johnson Tiles UK
Hi John,
Thank you for your review. We're delighted we could help you find matching tiles after so many years and that they arrived safely and well packaged. We also appreciate your feedback regarding the delivery cost and will take this on board. We hope your bathroom project goes well!
Thanks again,
The Johnson Tiles Team
asked for a sample and had it delivered…
asked for a sample and had it delivered fast, will be ordering some bathroom tiles shortly
8 de agosto de 2026
Resposta da Johnson Tiles UK
Hi Matt,
Thank you for your lovely review. We're pleased your sample arrived quickly and hope it helped with your decision. We look forward to helping with your bathroom project when you're ready to order!
Thanks again,
The Johnson Tiles Team
Resposta da Johnson Tiles UK
Thank you for your review. We're pleased you were happy with our delivery service and really appreciate you taking the time to share your feedback!
Thanks again,
The Johnson Tiles Team
Promptly sent samples and tiles…
Promptly sent samples and tiles delivered within 2 days.
29 de julho de 2026
Resposta da Johnson Tiles UK
Thank you for your great review. We're delighted your samples arrived promptly and your tiles were delivered so quickly. We really appreciate your feedback and hope you’re pleased with your new tiles!
Thanks again,
The Johnson Tiles Team
Johnstone tiles
Ordered johnstone tiles they came in johnstone boxes but where not johnstone tiles .tiles installed them but did not match existing so they have to come down
13 de agosto de 2026
Resposta da Johnson Tiles UK
Hi Simon,
Thank you for your great review. We're delighted your samples arrived quickly and hope they help you find the perfect tiles for your project!
Thanks again,
The Johnson Tiles Team
Quick and easy to order on line
Quick and easy to order on line,
Delivery service turn up on date and time
28 de julho de 2026
Resposta da Johnson Tiles UK
Hi Gary,
Thank you for your great review. We're pleased you found ordering online quick and easy, and that your delivery arrived as scheduled. We really appreciate your feedback and hope to help you again soon!
Thanks again,
The Johnson Tiles Team
Great service
11 de agosto de 2026
Resposta da Johnson Tiles UK
Hi Keith,
Thank you for your kind review. We're delighted you were pleased with our service and really appreciate your feedback. We hope to help you again soon!
Thanks again,
The Johnson Tiles Team
My go to supplier for tiling needs
My go to supplier for tiling needs, they have a vast range of products to suit every budget.
5 de abril de 2026
Resposta da Johnson Tiles UK
Thank you for your fantastic review and continued support. We're delighted to be your go-to supplier and pleased our wide range offers something for every project and budget. We really appreciate your kind words!
Thanks again,
The Johnson Tiles Team
Resposta da Johnson Tiles UK
Hi Paul,
Thank you for your great review. We're delighted you found the ordering process easy and your delivery fast and efficient. We really appreciate your feedback and hope to help you again soon!
Thanks again,
The Johnson Tiles Team
Great service
Great service, prompt delivery of sample tile. Unfortunately not able to supply small quantity of 10 tiles.
5 de agosto de 2026
Resposta da Johnson Tiles UK
Thank you for your review. We're pleased you were happy with our service and prompt sample delivery. We're sorry we couldn't supply the small quantity you needed on this occasion, and we appreciate your understanding and feedback.
Thanks again,
The Johnson Tiles Team
Sample tiles …
Ordered sample tiles and they came promptly and very pleased with them.
4 de agosto de 2026
Resposta da Johnson Tiles UK
Thank you for your lovely review. We're delighted your samples arrived promptly and that you're pleased with them. We really appreciate your feedback and hope you find the perfect tiles for your project!
Thanks again,
The Johnson Tiles Team
Excellent service.
Excellent service.
There was an issue with the delivery company, outwith the control of Johnsons tiles.
Nikki at customer service was exceptional and provided a speedy solution to the issue.
Would definitely recommend and wouldn't hesitate to use again.
3 de agosto de 2026
Resposta da Johnson Tiles UK
Hi Eddie,
Thank you for your fantastic review. We're sorry there was an issue with the delivery, but delighted Nikki was able to resolve it quickly for you. We'll be sure to pass on your kind words. Thank you for your recommendation, and we look forward to helping you again in the future!
Thanks again,
The Johnson Tiles Team
Resposta da Johnson Tiles UK
Hi Claire,
Thank you for your lovely review. We're delighted to hear you're so pleased with your new tiles and that they've transformed your room. We hope you enjoy your new space for many years to come!
Thanks again,
The Johnson Tiles Team
Always very polite on the phone and…
Always very polite on the phone and samples sent out very quickly. I like their tiles quality.
3 de agosto de 2026
Resposta da Johnson Tiles UK
Hi Jay,
Thank you for your kind review. We're delighted you were pleased with our friendly service, speedy samples and the quality of our tiles. We really appreciate your feedback and hope to help you again soon!
Thanks again,
The Johnson Tiles Team
Resposta da Johnson Tiles UK
Thank you for your great review. We're pleased everything went smoothly and you found our communication professional throughout. We really appreciate your feedback and hope to help you again in the future!
Thanks again,
The Johnson Tiles Team
Resposta da Johnson Tiles UK
Hi Peter,
Thank you for your kind review. We're delighted to hear you found our team friendly and helpful. We really appreciate your feedback and look forward to helping you again in the future!
Thanks again,
The Johnson Tiles Team
Resposta da Johnson Tiles UK
Hi Carly,
Thank you for your lovely review. We're delighted you were pleased with our speedy delivery and found our team friendly and helpful. We really appreciate your feedback and hope to help you again soon!
Thanks again,
The Johnson Tiles Team
Excellent Customer Service
The customer service team were so helpful. They went above and beyond to help us.
We needed just a few tiles that were out of stock and no longer in production but they managed to find 4 sample tiles and sent them to us. The other tiles we needed we available via the outlook shop. The payment system was easy and all the tiles arrived the next day! What an excellent service! Thank you!
22 de julho de 2026
Resposta da Johnson Tiles UK
Hi Catherine,
Thank you for your wonderful review. We're delighted our customer service team could help source the tiles you needed and find a solution for those no longer in production. It's great to hear your order arrived the next day and that the whole process was straightforward. We really appreciate your kind words and hope to help you again in the future.
Thanks again,
The Johnson Tiles Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.