When I rang Johnson tiles thé phone was answered promptly by à wonderful lady called Hazel who helped me navigate through the order I am hoping to make in the next few days. She was warm knowledgeabl... Ver mais
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Leia as opiniões dos outros
Some of the tiles are 2mm less wide than others making it very difficult to get consistent spacing hence the grout lines do not look uniform. Ordering and delivery was very easy and speedy but shame a... Ver mais
Several calls. Staff respectful and helpful, taking time to source design and colour to match existing tiles. Initial sample not a match, second one is perfect. No charge for posting samples. Will b... Ver mais
A empresa respondeu
Visited HR Johnson tiles as redoing our en suite we have used this company many times over a 30 yr period As ever staff professional knowledge nothing too much trouble And range and value for money se... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles.
Informações de contacto
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01782 524000
- sales@johnson-tiles.com
- www.johnson-tiles.com
4,6
Excelente
860 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Johnson Tiles UK
Hi Fiona,
Thanks for taking the time to write a review, we are thrilled you found the website so easy to use, and were impressed with the delivery service. We hope you love your new tiles.
Many Thanks
Sophie
Ordered a sample came promptly and…
Ordered a sample came promptly and complete rather than a cut sample
12 de maio de 2026
Resposta da Johnson Tiles UK
Hi Alison,
Thanks for taking the time to write a review, it is greatly appreciated. We are so pleased to hear you were happy with the sample provided, we hope you found the right tiles for your project. Please get back in touch if we can be of any further help.
Many Thanks
Sophie
Really helpful
Found the team at Johnson tiles really helpful
Would recommend them to anyone
29 de maio de 2026
Opinião espontânea
Resposta da Johnson Tiles UK
Hi Richard,
Thanks so much for taking the time to write a review, we are so pleased we were able to help. We hope you love your new tiles, please get back in touch if we can be of any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Wendy,
Thanks for taking the time to write a review, we are so pleased to hear you were happy with your tile delivery. We hope you love your new tiles, and please get back in touch if we can be of any further help.
Many Thanks
Sophie
Brilliant Service
I am so impressed with this company. Prices, ease of ordering, open communication and delivery, all flawless. From placing the order to receiving the tiles, less than 48hrs ! Tiles were exactly what we wanted at very affordable cost. Would strongly recommend to anyone looking to buy tiles on a budget.
14 de maio de 2026
Resposta da Johnson Tiles UK
Hi Denise,
Thanks so much for taking the time to write a review, and for your kind words. We are thrilled you were so impressed with the service provided, and with the tiles for your project. Please get back in touch if we can be of any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Paula,
Thank you for taking the time to write a review, it is greatly appreciated. We are so pleased you are impressed with our swift sample service, we hope you found the right tile for your project. Please get back in touch if we can be of any further help.
Many Thanks
Sophie
Tiles were excellent but the shipping…
Tiles were excellent but the shipping fee is way too far expensive. The item I bought was cheaper than the shipping cost.
12 de maio de 2026
Resposta da Johnson Tiles UK
Hi Josephine,
It is great to hear you love the tiles, unfortunately as tiles are fragile and heavy items the shipping price has to reflect this, with small parcel delilveries being £30.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Virginia,
Thanks for taking the time to write a review, it is greatly appreciated. We are so pleased you were happy with the quality and choice of tiles we offer. We hope you found the right tiles for your project.
Many Thanks
Sophie
I received 5 FULL size tile samples…
I received 5 FULL size tile samples free of charge that were extremely well packaged and arrived within 2 days of ordering - first class service! I will be placing an order for some tiles, but unfortunately not with Johnson Tiles as I can source the same tiles considerably cheaper elsewhere, which is a shame as I was so impressed with their service sending out the samples. If only their prices were a bit more competitive then they would have had my order.
7 de maio de 2026
Resposta da Johnson Tiles UK
Hi,
Thanks so much for taking the time to write a review, we are thrilled you were so happy with our service. If you contact our outlet on 01782 524040 or foutlet@johnson-tiles.com they can offer a price match guarantee.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Anthony,
Thanks for taking the time to write a review, we are so pleased you were happy with the service provided. We hope you love your new tiles!
Many Thanks
Sophie
Good service
26 de novembro de 2025
Resposta da Johnson Tiles UK
Hi Hasan,
Thanks for taking the time to write a review, it is greatly appreciated. We are thrilled you were pleased with the service provided. We hope you found the right tiles for your project, please let us know if we can be of any further help.
Many Thanks
Sophie
I have only contacted and dealt with…
I have only contacted and dealt with Johnson tiles via email and telephone and have found them to be vey helpful efficient and courteous in sourcing and arranging delivery of the required tiles to me, they are an excellent company to purchase from, thank you
8 de maio de 2026
Opinião espontânea
Resposta da Johnson Tiles UK
Hi David,
Thanks so much for taking the time to write a review, it is greatly appreciated. We are thrilled you were impressed with our customer service and are so pleased you found the right tiles for your project.
Many Thanks
Sophie
Great quality tiles
30 de abril de 2026
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are so pleased you were happy with the quality of our tiles. We hope you love your new tiles, please get back in touch if we can be of any further help.
Many Thanks
Sophie
Would use again
Really easy to order. Delivered within the 2-3 days I was told on website. I was also kept up to date that it had been dispatched & was on its way.
The only downside was nothing to do with the ordering or delivery but it would be better if the sample size tiles where bigger as you can't always get a good match.
28 de abril de 2026
Resposta da Johnson Tiles UK
Hi Joanne,
Thanks for taking the time to write a review, it is greatly appreciated. We are thrilled to hear you were happy with your order and that you found the process so easy. To reduce the environmental impact we only offer 10x10cm samples from our website, however we can arrange larger samples if required, by contacting our team directly.
Many Thanks
Sophie
Staff were excellent
Unfortunately the product was damaged in transit but staff were excellent in resolving the issue.
27 de abril de 2026
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, unfortunately tiles are fragile items and can occasionally get damaged in transit, we do apologise for this. However, as you have noted we are happy to arrange foc replacements to resolve the issue when informed.
Many Thanks
Sophie
Fabulous service!
10 de abril de 2026
Resposta da Johnson Tiles UK
Hi Kate,
Thank you for taking the time to write a review, we are so pleased you were impressed with the service provided. We hope you love your new tiles, please get back in touch if we can be of any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Warren,
Thanks for taking the time to write a review, it is greatly appreciated. If there were any delays with your order we do apologise, if you would like to contact our customer service team directly they can look into this for you.
Many Thanks
Sophie
Excellent service
2 de abril de 2026
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, it is greatly appreaciated. We are thrilled to hear you were impressed with the servce provided, and do hope you love your new tiles.
Many Thanks
Sophie
Tile delivery
getting your product ready for delivery was efficient but it was spoilt by the delivery company giving three dates for delivery
13 de abril de 2026
Resposta da Johnson Tiles UK
Hi David,
Thanks for taking the time to write a review, we do apologise for the confusion caused by the delivery company. We do hope you have now received your tiles, but please get in touch with us if not and we will chase this for you.
Many Thanks
Sophie
The sample was sent to me really…
The sample was sent to me really quickly, unfortunately it wasn't a match for my existing tiles in my new Persommon home.
12 de abril de 2026
Resposta da Johnson Tiles UK
Hi Shaun,
Thanks for taking the time to write a review, it is great to hear from you. We are so pleased your sample came to you so quickly, and although it wasnt a match do get back in touch with us if needed to see if we can help any further.
Many Thanks
Sophie
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