When I rang Johnson tiles thé phone was answered promptly by à wonderful lady called Hazel who helped me navigate through the order I am hoping to make in the next few days. She was warm knowledgeabl... Ver mais
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Leia as opiniões dos outros
Some of the tiles are 2mm less wide than others making it very difficult to get consistent spacing hence the grout lines do not look uniform. Ordering and delivery was very easy and speedy but shame a... Ver mais
Several calls. Staff respectful and helpful, taking time to source design and colour to match existing tiles. Initial sample not a match, second one is perfect. No charge for posting samples. Will b... Ver mais
A empresa respondeu
Visited HR Johnson tiles as redoing our en suite we have used this company many times over a 30 yr period As ever staff professional knowledge nothing too much trouble And range and value for money se... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles.
Informações de contacto
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01782 524000
- sales@johnson-tiles.com
- www.johnson-tiles.com
4,6
Excelente
860 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Resposta da Johnson Tiles UK
Hi,
Thank you for taking time out of your day to write a review, it really means a lot to us. It is great to hear you were impressed with the service provided, and we hope you love your new tiles!
Many Thanks
Sophie
Best quality and really good service!
7 de fevereiro de 2026
Resposta da Johnson Tiles UK
Hi,
Thank you for taking the time to write a review, it is greatly appreciated. It is so great to hear you were impressed with the service and quality provided. We hope you love your new tiles.
Many Thanks
Sophie
Great Choice and Quality…
I ordered samples which arrived quickly with detailed explanation. Excellent quality tiles. Lots to choose from and reasonable prices.
7 de fevereiro de 2026
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are thrilled you were impressed with the tile choice and quality. We hope you found the right tiles for your project, please get back in touch if we can be of any further help.
Many Thanks
Sophie
Over and Above Customer Service
First rate service from Danny, who was brilliant in sourcing the replacement tiles we needed. Also, the young ladies in the warehouse were very helpful.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Johnson Tiles UK
Hi Brian,
Thank you so much for taking the time to write a review, I have passed on your comments to the outlet team. We are so pleased we could help with your replacement tiles, and we hope you love them. Please get back in touch if you need any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Carol,
Thanks for taking the time to write a review, we are so pleased to hear you were happy with the speedy delivery. We hope you love your new tiles, and please get back in touch if we can be of any further help.
Many Thanks
Sophie
Staff very helpful
4 de fevereiro de 2026
Resposta da Johnson Tiles UK
Hi Nicholas,
Thanks for taking the time to write a review, we are so pleased to hear you were impressed with the service provided. We hope you keep us in mind for any future tiling projects.
Many Thanks
Sophie
I've been in the building trade 15…
I've been in the building trade 15 years now.
I was using the same supplier for a very long time.
However eight months back.
I came across johnson tiles my closest branch is Tunstall.
On the first day I was greeted very well, and nothing was a issue for the staff at all.
I started being a more recent customer here.
Honestly I wont use anywhere other now for tiles, tile accessories, or LVT flooring.
Regardless of which part of Stoke-on-Trent im working. The travel is nothing!
One member of staff especially named Dan he honestly is amazing.
I can call up for a price on materials calls straight back with the price and has it ready for you waiting so can be forklifted on the van which is just brilliant.
5 star from us here at SH Maintenance
10 de fevereiro de 2026
Opinião espontânea
Resposta da Johnson Tiles UK
Hi Shane,
Thank you so much for taking the time to write such a lovely review, I have passed this on to the team in the outlet. We are thrilled you are so impressed with the service provided, and are glad we can help with your projects.
Many Thanks
Sophie
Great service with the free samples
Great service with the free samples, fast delivery, very efficient. Chosen and ordered. Couldn’t have been better service.
31 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are thrilled to hear you were so happy with the service. It is great to hear you found the right tiles for your project, and used our free sample service to help make your choice. Please let us know if we can be of any further help.
Many Thanks
Sophie
Happy customer
Very impressed with the ordering and delivery which came quickly.
Love the tiles, they look great!
15 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi,
Thank you for taking the time to write a review, we are so happy to hear you were impressed with the service received. It is great to hear you love the tiles so much!
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Pippa,
Thank you for taking the time to write a review, it is lovely to hear from you. We are thrilled you are so happy with your purchase, please let us know if we can be of any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Anthony,
Thanks so much for taking the time to write a review, we are so pleased you were happy with the service. We hope you love your new tiles!
Many Thanks
Sophie
Beautiful tiles arrived promptly
Beautiful tiles arrived promptly, and well packed.
27 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi Genevieve,
Thanks for taking the time to write a review, we are thrilled you were happy with your tiles and the service received. We hope you keep us in mind for any future tiling needs.
Many Thanks
Sophie
Ordered on a Sunday night and the tiles…
Ordered on a Sunday night and the tiles arrived on the Tuesday lunchtime. Great service. Also, really delighted with the price, it was on par with the tile store. Good email communication, from acknowledging the order to invoicing. Cant fault anything. Would definitely use this company again.
18 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi Cecilia,
Thanks so much for taking the time to write a review, we are so pleased you were happy with the service provided and price. We hope you love your new tiles!
Many Thanks
Sophie
Extremely pleased with experience!
Extremely pleased with experience! There was a great choice of tiles at very competitive price, I saved £15/sqm on the tile I ordered which was fantastic value! Was great customer service, I emailed a question on a Saturday evening out of hours and got a response from Soraya within a few minutes, that element helped me make a quick decision and I placed the order within a few days. Kaitlyn and Zoe have also been great! Prompt delivery within 2 days of order, all went to plan! Thank you all very much!
14 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi Hugo,
Thank you for taking the time to write a review, it is greatly appreciated. We are so pleased you were happy with the service provided, and managed to get such a good saving. We hope you love your new tiles!
Many Thanks
Sophie
Great company and customer service
Great company and customer service! We only needed a few tiles and looked on the outlet website and found some we liked. I contacted customer service by email to obtain blue light discount, not expecting a reply until the following day. I got a reply within half an hour from a lovely lady called Soraya. She was so accommodating and gave us a competitive price for a box of the tiles. She arranged for them to be moved from the warehouse to the outlet and kept us up to date at all times.
The staff in the outlet were polite, helpful and professional. Thank you all.
21 de janeiro de 2026
Opinião espontânea
Resposta da Johnson Tiles UK
Hi Mrs Jackson,
Thanks so much for taking the time to write a review to thank our team. We are thrilled we could help in finding the tiles for your project. We hope you love your new tiles, and please get back in touch if we can be of any further help.
Many Thanks
Sophie
Good quality tiles
We have not laid them yet, but the tiles look to be very good quality and were a bargain in the clearance sale!
1 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi,
Thank you for taking the time to write a review, it is greatly appreciated. We are thrilled to hear you are impressed with the quality of the tiles, and the prices in our clearance sale. We hope you love your new tiles!
Many Thanks
Sophie
Reliable fast service
Having recently moved into a new build property I needed some tiles that matched what we already had in the bathroom.
Johnson’s tiles were very quick to send me a sample so that I could be sure of the match and then when I ordered the tiles came the very next day which is incredible service
Super impressed with the quality of the product and the customer service provided
Would definitely recommend this company to anyone buying tiles
13 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi Tracey,
Thanks so much for taking the time to write a review, and for your kind comments. We are so glad we could help with your bathroom project. We hope you love your tiles and please let us know if we can be of any further help.
Many Thanks
Sophie
Tiles arrived very quickly and well…
Tiles arrived very quickly and well packed. Recommended supplier.
12 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi Graeme,
Thanks for taking the time to write a review, we are so pleased you were happy with the service recevied. We hope you love your new tiles and will keep us in mind for any future tiling needs.
Many Thanks
Sophie
Chipped and smashed tiles
Order of 23 boxes tiles. All rear edges of tiles chipped, five boxes of tiles has badly smashed tiles
11 de janeiro de 2026
Resposta da Johnson Tiles UK
Hi Ian,
We are very sorry for the inconvenience, we use third party hauliers and as tiles are fragile items, they can occasionally get damaged in transit. I believe our customer service team have been in touch with you and arranged foc replacements.
Many Thanks
Sophie
Lovely staff
I visited Johnsons tiles in Tunstall and was greeted by lovely staff who were really helpful with my requirements. 5* from me!
12 de janeiro de 2026
Opinião espontânea
Resposta da Johnson Tiles UK
Hi Maria,
Thanks for taking the time to write a review, we are thrilled to hear you were so pleased with the help you received from our staff in the outlet store. We hope you managed to find what you were looking for, and please get in contact if we can be of any further help.
Many Thanks
Sophie
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