When I rang Johnson tiles thé phone was answered promptly by à wonderful lady called Hazel who helped me navigate through the order I am hoping to make in the next few days. She was warm knowledgeabl... Ver mais
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Leia as opiniões dos outros
Some of the tiles are 2mm less wide than others making it very difficult to get consistent spacing hence the grout lines do not look uniform. Ordering and delivery was very easy and speedy but shame a... Ver mais
Several calls. Staff respectful and helpful, taking time to source design and colour to match existing tiles. Initial sample not a match, second one is perfect. No charge for posting samples. Will b... Ver mais
A empresa respondeu
Visited HR Johnson tiles as redoing our en suite we have used this company many times over a 30 yr period As ever staff professional knowledge nothing too much trouble And range and value for money se... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles.
Informações de contacto
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01782 524000
- sales@johnson-tiles.com
- www.johnson-tiles.com
4,6
Excelente
861 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Johnson Tiles UK
Hi Joyce,
Thanks for taking time to write a review, we are thrilled to hear you love your tiles and were impressed with the speedy delivery service. Please let us know if we can be of any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Kate,
Thanks for taking the time to write a review, we are so pleased you were happy with the service and quality of our tiles. We hope you found the right tiles for your project, and would consider us again in future.
Many Thanks
Sophie
Order accepted then cancelled a couple…
Order accepted then cancelled a couple of days later
12 de novembro de 2025
Resposta da Johnson Tiles UK
Hi Mark,
We apologise for the inconvenience caused, unfortunately the order was accepted but the stock was not available. We are very sorry about this, there was an error on our system, and we informed you as soon as we could.
Thanks
Sophie
Asked for sample tiles and they was…
Asked for sample tiles and they was delivered quickly with no problems.
Once we received we checked against our.
We ordered and within days they was with us .
Great communication through email keeping you updated
11 de novembro de 2025
Resposta da Johnson Tiles UK
Hi Denise,
Thanks for taking the time out of your day to write a review, it is greatly appreciated. We are thrilled you were impressed with our customer service, and that you found the right tiles for your tiling project. We hope you love your new tiles!
Many Thanks
Sophie
Prompt and efficient delivery
Prompt and efficient delivery. Just what I wanted but someone else beat me to the post and bought out their remaining stock. C'est la vie, but cannot fault Johnson Tiles service and will be back again in the future. Don't delay, would highly recommend.
11 de novembro de 2025
Resposta da Johnson Tiles UK
Hi Glen,
Thanks so much for taking the time to write a review, and for your lovely comments. We're sorry to hear the stock you wanted is no longer available on this occasion, but please let us know if we can be of any further help.
Many Thanks
Sophie
Tiles are lovely and the customer…
Tiles are lovely and the customer service was great, very helpful. But arranging delivery was not easy. Took many phone calls and emails before they were delivered to me.
27 de outubro de 2025
Resposta da Johnson Tiles UK
Hi Sarah,
Apologies for the delay with the delivery on this order, there was a system error that delayed the despatch. We are very sorry about this, but appreciate your kind comments on the tiles and the customer service.
Many Thanks
Sophie
Quality tiles and excellent customer…
Quality tiles and excellent customer service.
7 de novembro de 2025
Resposta da Johnson Tiles UK
Hi Ojo,
Thanks for taking the time to write a review, we are thrilled you were so pleased with the customer service and quality of our tiles. We hope you found the right tiles for your project, and would consider us again for any future tiling needs.
Many Thanks
Sophie
A great quality product (Savoy Leaf…
A great quality product (Savoy Leaf tiles), at a competitive price and a superfast dispatch and delivery.
29 de outubro de 2025
Resposta da Johnson Tiles UK
Hi Ron,
Thank you for taking the time to write a review, we are so pleased you were happy with the price, service and product. The Savoy Leaf tiles are beautiful, great choice! We hope you would consider us again for any future tiling projects.
Many Thanks
Sophie
Excellent service with absolutely stunning products.
We visited lots of tile showrooms and outlets as we hunted for some 20 x 20cm dark blue gloss finish bathroom tiles and then we found Johnson Tiles. Ordered on a Saturday evening, order processed on the Monday and arrived on the Tuesday morning. An excellent service with absolutely stunning products.
1 de novembro de 2025
Resposta da Johnson Tiles UK
Hi Cj,
Thank you for taking the time to write a review, we are thrilled we were able to help with your search, and that you were happy with the service provided. Please get back in touch if we can be of any further help.
Many Thanks
Sophie
Excellent value
The website is easy to navigate, with tiles to suit ever setting and taste. Purchased from their heavily discounted discontinued stock at incredible value and with no added charge for delivering to the Isle of Wight which is really unusual. Fast despatch. The tiles arrived in perfect condition and as described.
1 de novembro de 2025
Resposta da Johnson Tiles UK
Hi Claire,
Thanks so much for taking the time to write a review, we are so glad you found the website easy to use and were impressed with our prices and service. We hope you love you new tiles!
Many Thanks
Sophie
very quick delivery
30 de outubro de 2025
Resposta da Johnson Tiles UK
Hi Mark,
Thanks so much for taking the time to write a review, we are so pleased you were happy with the delivery service. We hope you love your new tiles.
Many Thanks
Sophie
Fast and efficient service
Fast and efficient service. An extensive range of tiles for every tile requirement.
Highly recommended.
13 de outubro de 2025
Resposta da Johnson Tiles UK
Hi Den,
Thanks for taking the time to write a review, we are so glad you were happy with the product selection and service provided. We hope you found the right tiles for your project, and please keep us in mind for any future tiling requirements.
Many Thanks
Sophie
Melrose moss tiles.
Astronomical cost for delivery and the box was falling apart. The tiles are all slightly concave. Love the colour.
25 de outubro de 2025
Resposta da Johnson Tiles UK
Hi,
Apologies for the troubles you have faced, as tiles are fragile and heavy items the delivery charges have to reflect this, and there may occasionally be damages in transit. However, if you contact our customer service team at service@johnson-tiles.com or 01782 524000 with the issues they will be able to assist you with this.
Many Thanks
Sophie
Easy to order
Easy to order, fast delivery well packaged and allowed us to look at tile choices in situ.
25 de outubro de 2025
Resposta da Johnson Tiles UK
Hi,
Thanks so much for taking the time to write a review, we are so glad you found the ordering process so easy, and were pleased with the service provided. We hope you love you new tiles.
Many Thanks
Sophie
Excellent service
Excellent service, goods dispatched promptly and arrived in good condition
6 de outubro de 2025
Resposta da Johnson Tiles UK
Hi Andrew,
Thanks for taking the time to write a review, we are so glad you were impressed with the service received. We hope you love your new tiles, and will consider us again for any future tiling projects.
Many Thanks
Sophie
The tiles were a perfect match
The tiles were a perfect match, delivery was quick and my bathroom looks amazing after the work was completed.
13 de outubro de 2025
Resposta da Johnson Tiles UK
Hi Lily,
Thanks for taking the time to write a review, we are so glad you were able to find a match and were pleased with the delivery and finished look! Please keep us in mind for any future tiling needs.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Frankie,
Thanks for taking the time to write a review, we are so pleased you were happy with the whole experience and the delivery service. We hope you will consider us again in future for any other tiling projects.
Many Thanks
Sophie
Fantastic quality at a reasonable…
Fantastic quality at a reasonable price.prompt delivery
15 de outubro de 2025
Resposta da Johnson Tiles UK
Hi Russell,
Thanks for taking the time to write a review, we are so pleased you were happy with the quality of our tiles, the service and prices. We hope you love your new tiles!
Many Thanks
Sophie
Beautiful tiles from traditional craftspeople
Brilliant customer service and helpful advice, delivered on time and well packaged. Their tiles are beautiful, made from traditional materials and competitively priced.
21 de outubro de 2025
Opinião espontânea
Resposta da Johnson Tiles UK
Hi Rosemarie,
Thank you for taking the time to write a review, and for your lovely comments. We are thrilled to hear you were so impressed with our service and the quality of our products. We hope you found the right tiles for your project, and will consider us again for any future tiling needs.
Many Thanks
Sophie
Amazing staff and service
Luke , Jacquie and Gill went above and beyond to help me find the tiles I needed . They were delivered as promised and I love the product . Thank you all so much .First Class
20 de outubro de 2025
Opinião espontânea
Resposta da Johnson Tiles UK
Hi Yvonne,
Thanks so much for taking the time to write a review, it is greatly appreciated. I have passed on your comments to Luke, Jacquie and Gill. We were so glad we could help and hope you love your new tiles. Please dont hesitate to get back in touch if you need any further help.
Many Thanks
Sophie
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