Peabody Opiniões 2416

TrustScore: 1.5 em 5

1,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

terrible company, won't sort repairs out in my house, treat the disabled like rubbish, talks to us like we're idiots. peabody it's your house come & fix it ! I'll withhold the rent money then you can... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

The organisation is difficult to deal with, with no one department really taking responsibility for behaviour of Peabody’s tenants or state of Peabody flats. If this were a private building, the mana... Ver mais

Classificada 1 em 5 estrelas

Completely useless - do not help resolve issues despite exceptionally expensive service charge. Refused to check CCTV when parcels were being stolen from communal area, did not clean after reporting t... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

The issue of overgrown trees next to our fence hasn't been resolved. The land where the trees are belong to Red Kite housing association. Nor peabody or Red Kite are willing to take thees intru... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Associação de empresas de contrução civil

Escrito pela empresa

At Peabody, we look after 108,000 homes, with 220,000 residents across London and the Home Counties. We also provide care and support services for more than 26,000 customers. Our mission is to provide quality homes and help build communities and neighbourhoods. We’re focused on getting the basic right - keeping homes safe, comfortable and well-maintained. But we also want our residents to feel our support when they need it most.


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

ELLIOT SMITH GREAT JOB

theres a great member of staff called elliot smith, please ensure he gets the recognition he deserves as he brings the company light. thank you for the work you do elliot

23 de março de 2026
Opinião espontânea
logótipo da Peabody

Resposta da Peabody

Good Morning Salim, Thank you for your lovely review regarding Elliot. I will send this over to Elliots Team Leader. If you would like you could also nominate Elliot for a WOW award, here is the link if you would like todo this https://peabody.thewowawards.co.uk/nominate. Thank you, Amy.

Classificada 1 em 5 estrelas

Peabody are a joke they don’t care…

Peabody are a joke they don’t care about their tenants they only care about getting their rent thy don’t care about what we have to deal with living in their properties they allow people to get away with asb and do whatever they want but when I ask for help sorry we can’t help you disgusting

18 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Still waiting for someone to get back…

Still waiting for someone to get back to me. Been a week plus a referral was sent from my social subscriber too

12 de março de 2026
logótipo da Peabody

Resposta da Peabody

Hello, we're sorry you've had to get to get in touch about this. Please could you contact us by giving us a call on 0300 123 3456 to look into this for you or if you prefer contact us online peabody.org.uk/contact-us using the webforms or live chat. Thank you for your patience.

Classificada 1 em 5 estrelas

UNLAWFULLY INSTALLED EMERGENCY CORDS Emails about unlawfully installed …

Emails about unlawfully installed emergency cords in Alleyn House Sheltered Housing, Whitecross Estate EC! have been ignored for weeks.

13 de março de 2026
logótipo da Peabody

Resposta da Peabody

Hello, thank you for bringing this to our attention. Please could you get in touch with further details so we can look into this. You can give us a call on 0300 123 3456 or contact us via our website using our live chat or webforms at peabody.org.uk/contact-us

Classificada 1 em 5 estrelas

Take them to court get some cash over and over again. Until they listen. That’s a BIG IF…

How can Peabody improve well here it’s is I can write a book! Probably I should will call it PEABODY DONT CARE & FULL OF LIES.
What do you think?
I been with Peabody for 32 years, in the beginning first 15 years I would say was good housing association then from there it all fell apart, they decided even merge other housings and seems they can’t even deal with there own tenants. If I could move to another better HA then we would, we are on transfer list and been over a year and still waiting, places we saw what even worst where we are, seems the people who show you around for viewing, couldn’t careless, or even you show ie has there been a leak there? Oh oh they will fix and cover it, it be fine? I laugh at her I said would you like to live like this in your own home? Of course, no comment to that.
Where we living numerous of times year after year we had to take them to court, and again of course problem comes back. Mould,leak, list goes on. Also they send
INCOMPETENCE CONTRACTORS!!!! they don’t even know why there here?! and of course they love taking pictures after picture you can open a gallery at the end of it and sell it. ( laughing my stomach is aching)
If your reading this as tenant take them to court no win no fee, DONT STOP PAYING RENT AS YOUR WORST OFF IN COURT. a friend has been there and did this before) wasn’t on there favour from the court. I mean don’t we all just want to live a place that has no mould,leak,infestations and so on.

18 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not taking responsibility and lacking in accountsbility

The organisation is difficult to deal with, with no one department really taking responsibility for behaviour of Peabody’s tenants or state of Peabody flats. If this were a private building, the managing agent as well as the leaseholders would have taken faster and appropriate action. Peabody seems to think that they are above the law here, and this would be a mistake as this is not the case legallly or morally.

13 de março de 2026
Classificada 1 em 5 estrelas

Tenants cannot contact their…

Tenants cannot contact their Neighbourhood Manager. Used the online contact form, a week later, still waiting for an acknowledgment!

10 de março de 2026
logótipo da Peabody

Resposta da Peabody

Good Morning, Thank you for sharing your feedback. I’m really sorry you’ve had trouble getting in touch with your Neighbourhood Manager and that you haven’t had a reply yet. Please get in touch by calling 0300 123 3456, using our Live Chat, or visiting peabody.org.uk/contact-us so we can look into this further for you, Thanks, Amy

Classificada 1 em 5 estrelas

Completely useless homeownership team

Completely useless homeownership team. It has been 1 yeae since I purchased my property and 10+ emails, 1 official complaint that Peabody responded to admitting fault and offering me cash and they still haven't been able to resolve the issue with opening my account. Not to mention I have not received the sum they offered 3 months ago or any further communication.

13 de março de 2026
Opinião espontânea
logótipo da Peabody

Resposta da Peabody

Hello, Thank you for sharing your experience, and I’m really sorry for the frustration and delays you’ve faced with the Homeownership Team. So we can get this looked into, please could you get in touch with us by giving us a call on 0300 123 3456. You can also contact us online at peabody.org.uk/contact-us, or starting a Live Chat on our website. Thank you, Amy

Classificada 1 em 5 estrelas

No one has even bothered to contact me…

No one has even bothered to contact me yet!

10 de março de 2026
logótipo da Peabody

Resposta da Peabody

Hello, thank you for your feedback. We are sorry to hear of the delay in responding to your enquiry. Please contact us by calling 0300 123 3456, or by visiting peabody.org.uk/contact-us as well as our Live Chat so we can look into this further for you. Thanks, Amy

Classificada 5 em 5 estrelas

The resident resolution team at Peabody…

The resident resolution team at Peabody are amazing . Especially Ruth . Ruth went the full mile to help us resolve at difficult drain issue with a private landlord next to our Peabody property. She coordinated the issue and ensured it went to correct people, in this case Thames water. Thank you .

1 de janeiro de 2026
Opinião espontânea
logótipo da Peabody

Resposta da Peabody

Good Morning, Thank you for your lovely feedback about our Resident Resolution team and Ruth. We’re glad Ruth could help you sort out the drain issue and get it to the right people. Thank you, Amy

Classificada 1 em 5 estrelas

No help over the phone

No help over the phone. Completely disinterested. Made contact through the website and haven’t had a reply.

10 de março de 2026
logótipo da Peabody

Resposta da Peabody

Hello, thank you for your feedback. We’re sorry to hear about your experience and the lack of support both over the phone and after contacting us online. Please get in touch by using our Live Chat, by visiting peabody.org.uk/contact-us so we can look into this further for you. Many thanks, Jax

Classificada 1 em 5 estrelas

Not helpful with any enquiries and are…

Not helpful with any enquiries and are very bad when it’s comes to fixing any issues or repairs

6 de março de 2026
logótipo da Peabody

Resposta da Peabody

Hello, thank you for your feedback. We’re sorry to hear about your experience and the difficulties you’ve had getting enquiries and repairs resolved. Please get in touch by calling 0300 123 3456, using our Live Chat, or visiting peabody.org.uk/contact-us so we can look into this further for you. Many thanks, Jax

Classificada 1 em 5 estrelas

Absolutely Useless Company

Absolutely Useless Company. I have requested documents, called them every days since 20 Feb it's now 13 March and no response. Complete Joke and waste of time.

5 de março de 2026
logótipo da Peabody

Resposta da Peabody

Hello, thank you for sharing your experience. So we can advise you further on expected response times, please could you get in touch with us by giving us a call on 0300 123 3456. You can also contact us online here https://www.peabody.org.uk/contact-us/
Thank you, Kylee

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