Plumbhub Opiniões 

346
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Order placed on the 3rd August. Still waiting. They seem have to keep the money but not send the goods. Emails ignored and phone goes to answerphone. Just letting people know the extremely poor cus... Ver mais

Classificada 5 em 5 estrelas

Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... Ver mais

Classificada 3 em 5 estrelas

Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... Ver mais

Informações sobre a empresa

  1. Loja de materiais para canalização
  2. Renovação de casas de banho
  3. Loja de acessórios para casas de banho
  4. Loja self-service
  5. Fornecedor de equipamentos e sistemas de aquecimento
  6. Loja de aquecedores

Escrito pela empresa

Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

346 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(346)

37 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Best Price

Bought an insulating jacket for the hot water cylinder, best price I could find and reasonable delivery options.

24 de janeiro de 2023
logótipo da Plumbhub

Resposta da Plumbhub

We really do appreciate your kind feedback, it is great to know that you were happy with our competitive prices and delivery service.

Classificada 1 em 5 estrelas

Ordered a week ago

Ordered a week ago. Tracked on EVri Saturday - an apology notice and est delivery date of 19th obviously gone. Now tracking says waiting for parcel from supplier. DO NOT USE EVRI!

23 de janeiro de 2023
logótipo da Plumbhub

Resposta da Plumbhub

We are sorry that your appreciated order was affected by internal issues within the Evri network. A full refund was issued as requested.

Classificada 5 em 5 estrelas

Mangers cylinder jacket

The Mangers cylinder jacket was at a competative price and was delivered promptly. It was just the right size for our small hot water cylinder 36"x18". Easy to fit. The four tapes provided were rather narrow, but each went round twice which helped.

16 de novembro de 2022
Classificada 5 em 5 estrelas

Excellent service

Excellent service. I have used this company before and are once again very pleased with the experience.

27 de setembro de 2022
logótipo da Plumbhub

Resposta da Plumbhub

We really appreciate your kind feedback, it was a pleasure doing business with you again... Thank you...

Classificada 2 em 5 estrelas

Delivery was a hassle

Purchasing via the website was seamless and looks a decent product but the delivery was overly complicated, not express as stated ( said would take 2-3 days and was classed as ‘express’ on the description with no other options, a third party had to phone to organise the delivery and didn’t do that til the third day), and a ridiculous amount of excessive packaging (partial crate for a small (albeit 1800mm long) relatively light radiator, of which the radiator was hanging out the bottom of the crate when it arrived!), and gives us extra hassle to get rid of. Not quite sure why I had to pay £24 for “express” delivery. If it isn’t express delivery then please do not call it such on the delivery option to manage customer expectation.

4 de outubro de 2022
logótipo da Plumbhub

Resposta da Plumbhub

We don't offer an express delivery service on radiator orders, the expected delivery time is usually 2-3 working days. The £24 charge is for a palletised service on radiators due to the fragile nature and unusual sizes of the product range. On this occasion the customer purchased a radiator that was 1.8 Metre in length so required specialist transportation.

Classificada 5 em 5 estrelas

Very Happy

Simple to order, good price, good product - whatelse do you want?

23 de setembro de 2022
logótipo da Plumbhub

Resposta da Plumbhub

Many thanks for your appreciated order and positive review...

Classificada 1 em 5 estrelas

Negative experience:(

Negative experience:(. Radiators ordered at the end of August. Delivered radiators after a five days been demaged and delivery has a missing radiator. Nobody give us a message or call. After a month we still have an issue. The replacement parts are still on their "way"to us, only we recieved is the sellers promise which is seems nothing. They told us as an exuse that the suplier hasn't responded to their concerne. Never gonna use them again.
My adviceis :use somebody else

26 de setembro de 2022
logótipo da Plumbhub

Resposta da Plumbhub

We have communicated with the customer as quickly as possible on all occasions and we accept the responsibility of the delays in getting the issue resolved. The replacement parts were delayed due to Postal strikes and delays within Parcelforce... The calls we had with the customer were always transparent in terms of our efforts to get the problems resolved..

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