Ich kann vor dem Kauf in diesem Shop nur warnen, wenn man mal etwas zurückschicken muss. Meine Rücksendung kam nachweislich beim Händler an. Danach passierte zwei Wochen lang absolut gar nichts. Die... Ver mais
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Oprecht, wat een mislukking van een product. Ik doe letterlijk alles wat de app en handleiding van mij vragen. Ik heb zelfs ChatGPT erbij gepakt om stap voor stap alle mogelijke oorzaken ui... Ver mais
Excellent support from WiZ! I bought two WiZ lightbulbs — one worked great, the other was unstable. I contacted support, they tested it with me using just my Home ID, and quickly sent me a repl... Ver mais
Pathetic service, and app! The lights are good but that’s because Phillips makes them! Wiz and their app are absolutely abysmal! Truly bad! App had bugs that dont get fixed, app does not fucntion corr... Ver mais
Informações sobre a empresa
Escrito pela empresa
WiZ was founded as a startup brand in 2017 and joined Signify, world leader in lighting, in 2019. WiZ is an IoT platform for smart lighting solutions and smart services. We offer people connected lighting, so they can enjoy their daily moments with more comfort and ease. Our WiZ ecosystem comprises software solutions, cloud services and products. Together with our manufacturing partners, we offer lights, devices and accessories under different brands. Already millions of devices on the market are connected by WiZ. WiZ delivers a Wi-Fi-based smart system that controls plug & play devices with our user-friendly and feature-rich app, and that connects to existing Wi-Fi networks. Our WiZ ecosystem creates an optimal atmosphere in which people can elevate their smart lighting into smart living. Our products and services are marketed under our WiZ brand, private labels, and other brands, all associated with the WiZ brand. Our ecosystem has a worldwide reach, to more than 60 countries.
Informações de contacto
Signify Netherlands B.V., High Tech Campus 48, 5656 AE, Eindhoven, Holanda
- support@wizconnected.com
- www.wizconnected.com
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waardeloos
Oprecht, wat een mislukking van een product.
Ik doe letterlijk alles wat de app en handleiding van mij vragen. Ik heb zelfs ChatGPT erbij gepakt om stap voor stap alle mogelijke oorzaken uit te sluiten. Apart 2,4 GHz-wifinetwerk aangemaakt, WPA2 ingesteld, lampen gereset, verschillende pairing-modi geprobeerd en alle stappen exact gevolgd.
En wat denkt u? NIKS.
Wat een waardeloos kutproduct. Het meest frustrerende is dat dit inmiddels de DERDE locatie is waar ik gezeik heb met WiZ-lampen. Eerst in mijn ouderlijk huis, daarna op kantoor en nu opnieuw in mijn eigen woning. Drie verschillende netwerken, drie verschillende situaties en iedere keer hetzelfde gezeik met de verbinding.
Normaal gesproken stoot een ezel zich niet drie keer aan dezelfde steen. Maar goed, ik ben dan ook geen ezel.
Voor mij was dit in ieder geval de laatste keer WiZ. Ik geef het op en stap over op Govee.
Miserabler Retouren-Support – Keine Erstattung nach zwei Wochen Wartezeit
Ich kann vor dem Kauf in diesem Shop nur warnen, wenn man mal etwas zurückschicken muss. Meine Rücksendung kam nachweislich beim Händler an. Danach passierte zwei Wochen lang absolut gar nichts. Die gesetzliche Frist zur Rückerstattung wurde komplett ignoriert und auf Nachfragen beim Kundenservice wurde ich nur mit Standardphrasen vertröstet.
Erst als ich nach zwei Wochen Wartezeit PayPal zur Klärung eingeschaltet habe, wurde der Fall nun von PayPal zu meinen Gunsten entschieden und das Geld freigegeben. Ein Unternehmen dieser Größe sollte Retouren professionell abwickeln können, statt Kunden unbegründet hinzuhalten. Nie wieder
Virker som vinden blæser
Virker som vinden blæser. De burde ikke koste 200 kr stykket med snarere en 50 er
Excellent support from WiZ!
Excellent support from WiZ!
I bought two WiZ lightbulbs — one worked great, the other was unstable. I contacted support, they tested it with me using just my Home ID, and quickly sent me a replacement. The new bulb runs on firmware 1.38 and has been rock solid since.
Compared to Samsung's S and A model bulbs, or even premium options like Philips Hue, WiZ's support stood out as fast, competent, and genuinely helpful.
WiZ devices are the future of smart lighting!
wiz2 Worst product ever fed up with not…
wiz2 Worst product ever fed up with it not gonna use it anymore
Worst app ever
Pathetic service, and app! The lights are good but that’s because Phillips makes them! Wiz and their app are absolutely abysmal! Truly bad! App had bugs that dont get fixed, app does not fucntion correctly, forcing you to give third party logins like apple, FB and google why to steal my crap and info! Even when you do it soays something went wrong! Cant change my schedules lights not functioning properly! Just done 15 lights waste of money! If it’s working for you now just wait you will see! Screw this company every home builder and commercial client I know will know never to purchase this bag of utter bollocks
mijn dochter wil haar abonnement…
mijn dochter wil haar abonnement opzeggen, maar ze reageren nergens op en pakken de telefoon ook niet op, maar wel elke maand € 7 afschrijven, weet iemand hoe ik hier vanaf kom?
Will not connect to wifi
Will not connect to wifi, the support chat takes you for a ride and blames your wifi, despite every other device in the house working just fine. DO NOT BUY.
Do no purchase Wiz smart bulbs
I bought three Wiz smart bulbs several years ago. They were supported by Wiz v1 and worked pretty well. Recently I was forced to switch to Wiz v2 and now the bulbs won’t connect to the app. They used to go on and off on a schedule (outdoor light fixtures). Now they are just regular old light bulbs that I have to turn on and off with the switch. Don’t buy these bulbs - developers will make them obsolete long before their useful life.
Disconnected
They are fabulous when they work and are connected. However, they are constantly disconnecting. A nightmare. I will not be buying any more. Avoid these products. The support is poor, too.
Worst customer support and products
Worst customer support and products. I have bought three of them and none of them work even though I have 5g internet.
Don't buy from this company.
Har købt deres led strip og E27 pærer…
Har købt deres led strip og E27 pærer til mit nye opholdsrum.
Det er installeret med App, Sensor, Fjernbetjening og smart plug.
og må sige til den pris og de funktioner det har er jeg fuldt ud tilfreds.
alt sprang på nette i første forsøg.
nemt at lave opdeling og stryre de forskellige lyskilder.
der er installeret følgende.
1x 2x15m RGB strip
8x E27 RGB pærer
1x Bevægelses sensor
1x fjernbetjening
1x smart plug
jeg forstår ikke de dårlige anmeldelser der er da jeg på ingen måder kan nikke genkendende på dem.
5 stjerner her fra :D og håber i kommer med mere lækkert i jeres sortiment.
My experience over 5 years has been so…
My experience over 5 years has been so bad that Im about to replace almost 20 recessed light fixtures I installed so that I could benefit from this innovative technology. The app is indefensibly terrible, and probably the worst technology experience Ive had, which is saying a LOT.
This has got to be the worst smart bulb…
This has got to be the worst smart bulb out there. The continue to lose connection to the pint the only way to turn them off is to use the switch.
Customer service appears to be automated so no help there I have spent hours trying to resolve issues.
Timer function strangely works and colours are good. You really need to look at the firmware.
Really disappointing won’t buy again.
God kundeservice
Produktet stoppede med at virke grundet en teknisk indstilling, men må rose deres kundeservice for at hjælpe mig indtil vi fik det løst i over en time midt om aftenen. Ved ikke om han var i en anden tidszone men jeg var tilfreds med at han ikke gav op holdte en fin tone. Kan ikke huske præcis dato men det var for 1-3 uger siden.
Horrible
Horrible. Constant disconnecting from the network for no reason when it's on the correct bandwidth. Had to continuously install it uninstall. Finally took all of them back, 12 bulbs in all, received a full refund and purchased brand that has not once given me issues.
Useless
Useless. Bought two for living room. One of these bulbs has been a constant nightmare. Even the 'good' one disconnects often. The bad one is frequently disconnecting, I don't get more than a day of it functioning before it decides it only wants to be a dumb bulb, of course in dumb mode it's megabright, like the Eye of Sauron.
I wish I'd seen some of these reviews before buying them. Absolute waste of money shit product.
Just bought like 3 lamps
Just bought like 3 lamps. With the remote. Neither the remote works nor the app works. Doesn't connect with the wall lamps.
Useless.
Sucks
Sucks. never works.
WAY more trouble than it's could possibly be worth.
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