Lovely people on the phone. Its a little difficult to navigate around the booking link but easy enough to redeem your vouchers. After a phone call they helped me by supplying three phone numbers so... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Lovely people on the phone. Its a little difficult to navigate around the booking link but easy enough to redeem your vouchers. After a phone call they helped me by supplying three phone numbers so... Ver mais
A empresa respondeu
Wonderdays had a wide variety of experiences to choose from and were reasonably priced, compared to some other companies. I let the computer auto fil delivery address and it had left out some importa... Ver mais
A empresa respondeu
Thank you Shaun for your help and guidance - I have been very impressed with the kindness & efficiency of the customer support team at Wonder Days each and every time I have needed help. We are so lo... Ver mais
A empresa respondeu
We thought we might not be able to use our vouchers. Lizzie was extremely helpful and advised us that we could still use them at their Liverpool restaurant, She is a major asset to the company thank... Ver mais
A empresa respondeu
WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I made a bit of a mistake when ordering online and gave the team a call. I spoke to Lizzie who was just so friendly and super helpful. Great experience and would certainly use them again.

Resposta da WonderDays
There is no option to check availability before redeeming the voucher, the dates I needed were not available for the days I am in England & wonderDays are refusing to refund.

Resposta da WonderDays
Lizzi and Nate have made my experience a 5 star+ experience. They have been friendly, professional, compassionate, empathetic, and really clear in their communication and it is a joy to behold, thank you so much both really appreciate it x

Resposta da WonderDays
Blacksmithing in Chichester.
I have just spent a day at the Black Kettle Workshop with Dan. It was a brilliant experience, I enjoyed every moment. Dan is an Skillful blacksmith. I had no real experience of blacksmithing, but with Dans patient and knowledgeable turtoring I learned about an ancient craft and its history. It was a one to one teaching of the processes and I have to say I was pleased with what I was able to create in metal to take away with me, I surprised myself, but that was all down to Dans approach in teaching. I can not recommend this experience enough. It was great being in a working forge, it's a hands on metal day. I came away with a new poker for my fire.

Resposta da WonderDays
Lizzie M has helped me massively today, to sort my vouchers out, im not very technical minded with things, so this has been a massive weight lifted off my shoulders, thank you so much Lizzie.

Resposta da WonderDays
Was very easy to get through and spoke to Lizzie she was amazing and sorted my query very quickly. Highly recommend WonderDays

Resposta da WonderDays
I brought a helicopter experience for my Dad's birthday and the voucher unfortunately arrived damaged from water, I contacted customer service explaining the situation and straight away they sent another one with delivery express and it arrived next day! They had put it in plastic wrapping so it didnt happen again and were very nice through all communication, particularly as it wasn't necessarily their fault it got wet! Very impressed and happy with both the voucher presentation and customer service and highly recommend!!

Resposta da WonderDays
It all went so smooth,from booking the experience to booking the hotel,
The staff at war of the worlds seem to love there job,from the entrance, to bar staff and all actors involved in the story.

Resposta da WonderDays
Lizzie M was brilliant when I had a problem with a voucher I had been given as a retirement gift. She managed to sort it out straight away and I got e-mail confirmation within minuets. Exceptional service!

Resposta da WonderDays
We had a gift voucher for christmas that we could not use so contacted wonderdays to ask the value and could we change it. Lizzie replied promptly with information and we can now look at other options and if its more expensive then pay on line - Simple

Resposta da WonderDays
I booked a supercar driving experience for my husband’s birthday, the voucher didn’t arrive , so I emailed Lizzie and she sent another out by express delivery.
Received day after , thank you again , there should be more people out there like you in this world. Xx

Resposta da WonderDays
I ordered a car driving experience for my son but he was unable to go so I sent an email asking how to cancel it - I totally expected there to be loops and beurocracy to make my way thru but instead I got an email immediately telling me that according to their "no quibble within 30 days " policy, I was refunded straight away! Tbh I'm rather blown away and impressed! I wrote back that I would therefore be VERY LIKELY to order from then again bc of this FAB customer service! To which they wrote back the sweetest email ever! I mean, human interaction rocks! Real humans behind this company, folks! So appreciated in this automated generation!!!

Resposta da WonderDays
WonderDays is a very good website to compile all the potential gifts in one place. It is well-detailed and comprehensive.
Also, Lizzie, the one who helped, was very responsive and gave me a lot of details. It was really helpful!
I very much recommend this website! Very straightforward and has plenty of options.

Resposta da WonderDays
Would absolutely recommend wonderdays, customer services manager Shaun has been super helpful in getting my gift. Would definitely use again

Resposta da WonderDays
I haven't been on the experience, it's a gift for my son's birthday next week. However, it was so easy to book and a great price. When I had a query, Lizzie M in customer service was incredibly helpful and friendly. I wish all customer service departments had a Lizzie M!! 😁

Resposta da WonderDays
I made a mistake when buying my vouchers by choosing the wrong thing, once I realised I email the company at midnight and explained my error. By the time I woke up in the morning I the problem was sorted by Lizzie
No hassle at all and I was in a panic followed by real relief
Thank you so much Lizzie your a star x

Resposta da WonderDays
Would really like to highly recommend customer service and particularly Lizzie M who helped us out with our voucher. Highly recommend.

Resposta da WonderDays
I bought a Theatre and London experience for my husband for a 60th birthday surprise (I have yet to give him it). However, being a bit of a dinosaur I wasn't sure how to proceed now the e-ticket has arrived or even if WonderDays were reputable. Little panic but after reading reviews was reassured. I contacted them via Messenger and received perfectly concise and easy to follow instructions on how to proceed once hubby decides to use the ticket from Lizzie. Great customer service response in less than 20mins! Thank you so much Lizzie!! You have no idea how much that was appreciated!!! I look forward to reviewing the actual experience when we use it.

Resposta da WonderDays
A big thank you to Natalie in customer service who was very helpful when sorting out a small problem for me.

Resposta da WonderDays
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.