Alloy Fix Ltd - Romford Opiniões 

73
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really helpful conversation with ‘H’ at their contact centre before I brought my car in the following day. He knew exactly what my concerns were and where I needed to be reassured. First class.

Classificada 5 em 5 estrelas

Great experience at Alloyfix Dartford. 4 alloy wheels all curbed and some corrosion powder coat to near original colour. Had a set of loan wheels as well but they turned them around in 2 days. And wit... Ver mais

Classificada 5 em 5 estrelas

Visited the workshop to check the place out and get a quote, was met by Sam and was shown the whole process, returned a week later and had all 4 wheels refurbished, fantastic job, friendly staff and g... Ver mais

Classificada 1 em 5 estrelas

Started great from the start via and behind the keyboard but in person incompetence and simply negligence occurred. Performance car was wrecked by Alloy Fix LTd as car jack was placed under the sill a... Ver mais

Informações sobre a empresa

  1. Loja de rodas

Escrito pela empresa

Our wheel repair services can fix a variety of wheel and rim damage. Alloy Wheel Refurbish. Diamond Cuts. Buckle Repair & Straightening.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

73 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde em 14 horas

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4,0

Todas as opiniões

(73)

26 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Visited the workshop to check the place…

Visited the workshop to check the place out and get a quote, was met by Sam and was shown the whole process, returned a week later and had all 4 wheels refurbished, fantastic job, friendly staff and great service 👏👏👍

1 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience at Alloyfix Dartford

Great experience at Alloyfix Dartford. 4 alloy wheels all curbed and some corrosion powder coat to near original colour. Had a set of loan wheels as well but they turned them around in 2 days. And with a 3 year warranty it’s a no brained. Well done Dartford Alloy Fix..

25 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service,First meeting with …

Excellent service,First meeting with Sam to sort out wheel package Excellent customer service,then telephone contact from Maz to
Speak about my option due to condition of my alloys and best option advised Excellent customer service as well,and then on pick up of finished alloys which were amazing had the honour of meeting Faisal great to meet you ,till next time ,would like to say Thank you very much to you and your staff ,I will definately be back

23 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

£500 refurb let down by poor finishing

Had all 4 wheels refurbished in gloss black, including straightening two slightly buckled wheels. Cost £500.
From a distance they look great, but up close the attention to detail isn’t there.

Issues:
- One wheel still has a kink on the inner rim that’s been coated over rather than properly repaired
- Three wheels have scuffs and gouges on the inner rim from tyre refitting
- On collection, one wheel had a chip on the face caused during refitting of the cosmetic bolts. That chipped wheel was redone, but took 4 extra days.

To be fair, they did make the effort to remove and refit the cosmetic bolts, which we knew would be challenging due to some being seized and subsequently snapped.

Overall:
Decent at a glance, but not what I expected for £500 - especially with damage left before powder coating and new marks introduced during tyre refitting.

30 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Wrecked performance car by Alloy Fix Ltd

Started great from the start via and behind the keyboard but in person incompetence and simply negligence occurred. Performance car was wrecked by Alloy Fix LTd as car jack was placed under the sill and destroyed the whole underside then they placed smaller wheels at the rear with force which caused large callipers to be distorted and caused pads to rub against disk. It was just one nightmare after another and despite pictures and facts, they are denying all the wrongdoing. Not even apology from them! Strongly advise to stay away from these cowboys

15 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

NEGLIGENT the Hemel Hempstead branch…

NEGLIGENT the Hemel Hempstead branch let me leave with one front locking wheel nut bolt missing and one other bolt missing on a Mercedes AMG.
And I would never of known if my car wasn’t grinding. Thank god the grinding brought my attention to the bolts missing as i could be dead now. This place is meant to be alloy fix but you can drive off and kill yourself. This place is shocking my experience was bad from start to finish and the directors deflect from any accountability by blaming it on one of them freak accidents because they don’t know how it happened. Do not let these people touch your car.

13 de março de 2026
Opinião espontânea
logótipo da Alloy Fix Ltd - Romford

Resposta da Alloy Fix Ltd - Romford

We’re sorry to hear that you felt unhappy with your experience, as this is certainly not the level of service we aim to provide.

When you contacted us the following day regarding a possible grinding noise, we asked you to return immediately so we could check the vehicle. We carried out a test drive together at the time and no grinding noise was present.

During our inspection we did notice that two wheel bolts were missing. As soon as this was identified we ordered the correct replacement bolts and fitted them straight away, and also offered a goodwill gesture of £70 to help resolve the situation.

All wheels are fitted using a hand torque wrench to the manufacturer’s recommended torque settings, and we also advise customers to return within three days so we can re-torque the bolts and carry out a safety check. After reviewing our CCTV footage, it shows the bolts being torqued correctly during the original fitting.

We also noted that the spacers currently fitted to the vehicle appear to have significant pitting, which can sometimes prevent the wheel from sitting perfectly flush against the hub. While we cannot confirm this was the cause, it is something that could potentially contribute to bolts loosening.

We always take safety very seriously and, after you left, we contacted you to ensure you arrived home safely and that the vehicle was driving as expected.

We’re sorry that this situation has caused frustration and we do appreciate you bringing it to our attention. Our team always aims to resolve any concerns quickly and fairly.

Classificada 5 em 5 estrelas

Perfect job

I’ve had all the wheels on our Range Rover Evoque refurbed. The full process was thoroughly explained to us and we chose Powder Coat finish without the diamond cut.
From the moment we arrived we were looked after. We felt truly pampered, our fears of runaway costs about buckled wheels etc. each and every wheel was tested by a technician in front of us. Thanks to Sam and the guys a perfect job.

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

took my rough a class wheels to alloy…

took my rough a class wheels to alloy fix romford they were in a bad state buckled warped ect ,,, they corrected all the issues with the wheels and powder coated them in satin black , when i went to collect they looked brand new out of the box , i would 100% recommend these guys , will use again in the future thanks again to the guys at alloy fix

14 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely rubbish!!!

Absolutely rubbish!!!

Messaged through the website an enquiry and got an email back about getting the wheel booked in but then I found out from the tyre shop my wheel was worse than we thought so I called them and explained (on the Saturday) and they said bring it first thing Monday and will fix it in a couple days and reprice it. Came Monday and they are moaning about the colour, I said I know you’ll never match it and I’m not having all 4 wheels done as I’ll be selling the car soon. After a lot of waffle and the dude not sure if he’s fixing it I just had to walk away and use someone else. Even they said we can’t match the colour but if you don’t care then will do it

Hemel Hempstead branch

1 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fixed my wheel on he spot

Fixed my wheel on he spot. It was only something very minor so they did not charge me. Very pleased with their service. Repair was completely successful.

24 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great work and Customer Care

I don't often leave reviews, however, on this occasion I had to. After purchasing my new car the alloys left a lot to be desired and needed a full refurbishment. I contacted Alloy fix and dealt with Sam who looked after me all the way through the process. Whilst undertaking the refurbishment it was discovered that my alloys were also buckled. Sam and Alloy Fix, sorted the problem, and my wheel came back looking brand new - in a shiny pearlescent white just as requested. I cannot fault this company for the work that they did and the care that they took not only to complete the work but to keep me updated on the process. I would and have recommended Sam and the team to my friends. Thank you, I will be back with my next set of wheels very soon.

3 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company thinks they’re very smart

This company thinks they’re very smart, but they’re just ripping you off. I thought I’d give them a try to refurbish my alloys, but they’re nothing but liars.

Initially, they quoted me £450. But when they took my wheels off my car, they told me they were buckled and needed more work, which nudged the cost up to £650.

I had previously had my vehicle serviced by Mercedes themselves, who always do a thorough job. Mercedes would have advised me if there were any issues with my rims, so I knew Alloy-Fix were lying.

To make matters worse, I had to deal with a very rude ‘grease monkey’ boy from their team of the Romford branch who chose to get a bit lippy with me when I realised that my tyre caps had been switched from my original MB ones to some cheap plastic alternatives.

Avoid these guys at all costs. They’re unprofessional and have terrible customer service skills.

5 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Job!!

Recently had both my alloys fully refurbed. I have had them done before from various places but this was done to perfection here at Alloy Fix (Dartford). The whole process was easy enough. I had the luxury in leaving my alloys with them, as I use my car daily.

Great Job!! Great Service!! Thank you!!

21 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

call in to inquire about getting my …

call in to inquire about getting my wheels refurnished sam let me know he could take my that day give some loan wheels to keep me on the road call back a week later all good give me a small gift as it was me birthday they could do enuff sam keep up the good work 👏

13 de setembro de 2025
Opinião espontânea

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