Anovaculinary Opiniões 

I am not surprised to see the low rating here. What a horrible company.

I went to their website, and they offered a discount in exchange for an email address. OK, I'll do that. They might send good recipes and tips. Then, a bigger discount for a text number. OK. BUT, they did not honor the discount, saying it was not valid for the cookers. Deceit! No. I don't do business with dishonest companies. So I canceled, then sent them a note explaining and requesting that they delete all personal data. They responded by asking for more personal data and refuse to remove my data. The SPAM is continuous. I have contacted them in 3 ways now, and the SPAM keeps coming. I reported their domain for SPAM, and now I'm leaving bad reviews about their company that continues to break the law. As mentioned, a horrible company, and I don't even need to know about their products.

While my precision cooker works well, the Company was deceitful in not mentioning that customers must pay an ongoing subscription fee to use the app. Other sous vide cookers offer free apps and don’t charge ongoing fees. Very disappointed with my Anova!

Very surprised to receive customs fees on this purchase. No mention of this during shopping and paying. Website in Norwegian led me to believe this was a company located in Norway.
I will not shop again from Anova Culinary and cannot recommend this company.

My old Precision cooker was coming up on 5yrs and starting to make some noises but still working. They then sent me an email that they would discontinue app connectivity with the old cooker and only support the new ones. They offered 50% off at the time. I thought it was a decent deal to replace a device that likely won't survive another 2yrs. Unfortunatley only 1 month later the new device is even cheaper on a blackfriday deal. Also I received an email that now they will continue supporting the original devices. This is quite deceitful and the current device will be my last. I also used to recommend the device to friend and family. I will start to actively discourage friends and family purchasing an Anova precision cooker.

De dolker dig i ryggen så snart de har fået kløerne i dine penge. De lover at du kan styre deres sous vide stav via WiFi og Bluetooth men når de så har fået dine penge, skriver de til dig at de snart fjerner de muligheder, hvilket var hele årsagen til at jeg har været så stupid at spilde mine penge hos dem flere gange. Men nu vil de, efter man har betalt deres produkter en gang, fortsætte med at malke folk med et månedligt gebyr/dummebøde for at bruge dem allerede indbyggede feature.
HOLD JER LANGT VÆK! Hvis I ikke vil behandles som malkekøer.

This is an unethical company. They are discontinuing connectivity on some products in a money grab. Buy cheaper products from the competition. This is not a premium product.

Jeg har længe været glad for min Anova Precision Cooker med wifi, men nu annoncerer de, at wifi funktionaliteten vil stoppe med at virke medio 2025.

Jeg synes, at det er en kæmpe skandale, at man ikke går ind og tilbyder kunderne et erstatningsprodukt eller blot kæmpe rabat på udskiftning.

Product was mediocre at best, but useless now. my precision cooker has been replaced one because of it breaking. Now they are shutting down the wifi functionality which i paid extra for getting the more expensive model instead of the ones without. This is making the thing pretty much useless, operating it without wifi doesnt work.

Do not buy - Anova Precision oven - I’ve been waiting a month for my 4th oven in 11 months. The other 3 have all failed and had to be replaced. I requested a full refund but was denied. It’s been 8 days since they created the shipping label, for all the good that does. I used to tell people how happy I was with the oven, but now I tell everyone not to buy ANYTHING from them.

These guys are brutal. Their products break frequently, but they know this and so replace them quickly. However, apparently to fund their poor QA replacement policy, they are introducing a subscription for their tools that were previously part of the cost.

Retiring perfectly working product from use. Offered "half price" on new model which will result in the old one going to land fill. Nothing wrong with it, they just don't want to support it any more. Environmental disaster.

Anova has decided to discontinue use of wifi and bluetooth on their older models.
I happen to own one which is fully operational still, so basically they are devalueing an item i own due to them wanting to save money.
I was happy until now with their product, but this is unacceptable and should be illegal to remove functionality of a product i own.
Totally unacceptable.

Ho acquistato un Cooker 3.0 purtroppo non funziona e l’assistenza dell’azienda produttrice è pessima nessun contatto in Italia , risposta automatica all’invio di e mail che indica la risposta ai quesiti entro 48 ore poi il nulla.
Sconsiglio assolutamente l’acquisto di questo marchio .

Wish I stumbled on these reviews earlier. The products work great, that is as long as they actually work. If you ever at one point need customer support for an RMA, you're basically out of luck.

I've been waiting for half a year now on an RMA. Customer support is non existent. Stabbing myself repeatedly with a rusty fork would probably still be better than trying to deal with Anova support.

Hands down the worst company I've ever dealt with. I wish I had read all the reviews on here before ordering from those thieving scammers. Do not buy from this business. They are terrible. Absolutely terrible. Customer service are rude, incompetent and ignorant. Ordered 3 items, the main item (nano) was and remains out of stock. They allowed me to pay for next day delivery for the device and yet still, deny any wrong doing. They've given ROUGH estimates as to when they will have it stock. Anova needs to be reported to trading standards and any local authority. Do it. Report them.

Hopefully their products are better than their customer service which is truly appalling.
I ordered a Precision COOKER NANO on Friday (12 April) and received an order confirmation by return. The order confirmation said that delivery would be by Yodel Xpree 48 and I would be notified when it was despatched.
As I had received no notification of despatch nor tracking number, I sent a couple of emails (Tuesday & Wednesday) to request an update. I received no reply.
On Friday I had an online chat with their agent who promised a response when after the shipping team got back to him. As was now to be expected, no response was provided.
A further chat today Saturday, elucidated that the item was in fact on back order and would not be despatched until mid-June when would be away on holiday.
They could not delay shipment till I would be at home and were not prepared to substitute a slightly better model. Therefore, I have had to have my payment refunded.
The net result is that I have wasted a considerable amount of time my time and incidental expenditure on now unneeded sous vide bags.

Oven stopped working, they offered a replacement but keep delaying it, 3 months now. Will start a reverse charge through the bank. Customer service get back to you quickly, but nothing really comes of it. Shame

Negli ultimi 6 mesi ho acquistato un forno Anova e una macchina per il sotto vuoto. Entrambe hanno smesso di funzionare dopo 4 mesi. L'assistenza clienti ridicola: non inviano il forno in garanzie e inventano un sacco di scuse. Per la macchina sottovuoto mi hanno sostituito l'unità difettosa con una altrettanto difettosa, poi con un'altra nuovamente difettosa. Sconsiglio vivamente i loro prodotti.

Bgt a Sous Vide 3.0 in May last year and have been very happy with it.
Unfortunately it started switching off randomly mid cook .
I filed a warranty claim online and got a very quick reply asking me to perform a couple of operation to potentially fix the problem.
CS advised me that they needed to replace the unit and would be sending me one shortly.
New unit arrived today - about 10 days since I filed the claim.
While it’s disappointing the machine I couldn’t be happier with the after sales service I received.
Well done !

Super som altid. Bestilte vakuumpakker om lørdagen, modtog onsdag, ok da de sender fra Holland. Har tidligere været i kontakt med deres kundeservice, dette har i begge tilfælde været meget positivt.