The Beminda Steam Therapy has really helped my dry eye situation a lot! I had cataract surgery in August and since then, my eyes had become so dry and scratchy. Very uncomfortable. Since using the... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I'm really happy with my experience with the Beminda Steam Therapy Pro, the company and the staff. The product is very well-made and it's keeping me on the road to recovery. I feel like I'm getting m... Ver mais
I havebeenusing my Beminda steam mask for nearly a month. I have noticed my eyes are not so gritty nor red, Neither do I need eye drops so regularly. Beminda has been good at keeping in touch and help... Ver mais
I’ve been waiting over a month for delivery. I had no emails regarding shipping info in that time. Once I filed a dispute with my bank I started receiving communication along with information my ord... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Beminda, we believe caring for your eyes shouldn't be complicated. We design simple, drug-free tools that bring a little comfort to tired, dry, or screen-strained eyes at the end of a long day. Our flagship Steam Therapy Pro is a cordless, rechargeable warm-steam eye mask designed to deliver gentle, soothing heat in about ten minutes a day — no drops, no prescriptions, no fuss. Many customers pair it with our Precision Lid Massage Wand and Eye Hydration Complex for a complete at-home comfort routine that fits even the busiest schedule. Everything we make is built around the same idea: small, calming rituals that are easy to stick with. We ship regularly, restock often, and stand behind every order with a 60-day money-back guarantee, because we want you to try Beminda with complete confidence. We're grateful to everyone who has welcomed Beminda into their daily routine, and we read every review. Your feedback helps us improve our products, our service, and your experience. Have a question or a concern? Our support team is always happy to help. Thank you for trusting us to be part of your day.
Informações de contacto
Estados Unidos da América
- hello@beminda.com
- beminda.com
3,3
Aceitável
87 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 82% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Best dry eye treatment
I look forward to doing the treatment before bed every evening because it leads to my eyes feeling moisturized and no longer irritated. I will continue using this
8 de maio de 2026
Opinião espontânea
Resposta da Beminda
Hi Diane,
Thank you so much for sharing this. We’re really happy to hear the mask has become part of your evening routine and that your eyes feel more moisturized and comfortable after using it.
That’s exactly the kind of soothing experience we hope Beminda can provide. We truly appreciate your support and are so glad you’ll continue using it.
Warmly,
Beminda Customer Care
Great product
Great product. Works well. Very soothing and relaxing. I am not using my eye drops as much as I did before I started using this mask but I still do need to use them. My dry eyes are at a chronic stage so I'm not sure anything is going to "fix"that but this mask helps a great deal to make them feel better for awhile. I'm glad I have it as part of my daily routine.
7 de maio de 2026
Opinião espontânea
Resposta da Beminda
Hi Brenda,
Thank you so much for sharing your experience.
We’re really happy to hear the mask has become a helpful part of your daily routine and that it feels soothing and relaxing for you. For chronic dry eyes, it’s completely understandable that you may still need eye drops, but we’re glad the mask is helping provide extra comfort and relief when you use it.
We truly appreciate your thoughtful review and your trust in Beminda.
Warmly,
Beminda Customer Care
Positive
I found the treatment beneficial to my eyes although the mask does not always work the same way
5 de maio de 2026
Opinião espontânea
Resposta da Beminda
Hi Daniela,
Thank you so much for your review. We’re really happy to hear you’ve found the treatment beneficial for your eyes.
That said, I’m sorry the mask hasn’t always worked consistently for you. It should provide a steady, comfortable experience when set up correctly, so we’d love to help troubleshoot or review your device if needed.
Please feel free to reach out to us at hello@beminda.com, and our team will be happy to help make sure everything is working as it should.
Warmly,
Beminda Customer Care
My product was defective
My product was defective. It is being replaced but was unable to get it in time for my overseas vacation, the fluid stung my eyes and the rollerball was stiff and dragged my skin. Not impressed so far. The replacement better be good when I get back at the end of May!
2 de maio de 2026
Opinião espontânea
Resposta da Beminda
Hi Catherine,
Thank you for sharing this, and I’m really sorry your first experience with Beminda has been disappointing.
A defective product, discomfort from the fluid, and a rollerball that does not glide properly are absolutely not the experience we want you to have, especially before an overseas trip. I completely understand why you’re frustrated.
I’m glad a replacement is already being arranged, but I’m sorry we couldn’t get it to you before your vacation. When you’re back at the end of May, our team will make sure your replacement is followed through properly and that you receive a unit that works as expected.
Regarding the fluid stinging your eyes, please stop using it for now. If the discomfort continues or you notice redness, irritation, or vision changes, we recommend checking with an eye-care professional.
We appreciate you giving us the chance to make this right, and we’ll do our best to turn this around for you.
Warmly,
Beminda Customer Care
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.