The gentleman (NH42) was really helpful,pleasant and kind. He put my delivery exactly where I wanted it and it was much appreciated as I have cancer and I am a bit weak physically. He is the nicest de... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was... Ver mais
A empresa respondeu
Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deli... Ver mais
A empresa respondeu
The delivery arrive on time ,I was very well informed and updated by phone and text. The delivery driver was very helpful , polite and considerate in delivering large items. The driver is a credit... Ver mais
Informações sobre a empresa
Escrito pela empresa
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Informações de contacto
Reino Unido
- 020 7880 1111
- citysprint.co.uk
4,9
Excelente
18 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service on a hot day
The delivery of my flooring and gravel was well outside the quoted delivery window so I couldn’t be there to receive it, hence I’ve knocked one star off. However, it was a very hot day and my order was heavy and bulky, with the driver having to make several journeys up and down a path to leave it safe. I’d like to thank the driver of order no. 700054038 for the care they took in making sure my flooring was undamaged and nicely piled up.
9 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We appreciate your feedback and are truly sorry that the delivery window was missed, causing inconvenience. We are, however, very pleased to hear about the exceptional care our driver took with your heavy and bulky order, ensuring your flooring was safely and neatly delivered. We will certainly pass on your kind words to the delivery team.
Excellent service from Bart!
Just wanted to leave a quick review to thank Bart for delivering my Wickes order today. He was incredibly polite, professional, and followed my exact instructions for where to leave the items. Excellent customer service!
11 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're delighted to hear about your positive experience with our delivery service! We appreciate your kind words about our team member's politeness, professionalism, and adherence to your delivery instructions.
Really helpful delivery man
Really helpful delivery man, placed exactly where it needed to be and was very quick and friendly. Thank you for your help.
10 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're so pleased to hear your delivery person was helpful, quick, and friendly, and placed your order exactly where you needed it. We appreciate your kind words!
My courier even on the hottest day of…
My courier even on the hottest day of the year was polite and helpful and if he was to the point of throwing in the towel he didn't show it and a great mark of his character 👍 and upbringing
10 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're delighted to hear that our courier was polite and helpful, even on the hottest day. We appreciate you recognizing their excellent character and positive attitude. Thank you for your feedback!
Very good delivery showed me how to…
Very good delivery showed me how to pick it up safely after I asked to give him a hand. Good fences, courier was M039
10 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're happy to hear that your delivery was very good and that our courier was helpful in showing you how to safely pick up your order. We appreciate your positive feedback!
Delivery quick and they help move the…
Delivery quick and they help move the cement bags into my garden
10 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're happy to hear about your quick delivery and the assistance with the cement bags. We appreciate your positive feedback!
Delivery driver SC64 was very polite…
Delivery driver SC64 was very polite and helpful, helped take to Delivery round to the garden.
10 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're delighted to hear that our delivery driver was polite and helpful, assisting you with your delivery. We truly appreciate your positive feedback!
Friendly and helpful delivery…
Friendly and helpful delivery service. The driver (NH20) was ontime and also helped me to return back incorrect items.
3 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're so happy to hear that our delivery service was friendly and helpful! We appreciate your positive feedback regarding the driver being on time and assisting with incorrect items.
Resposta da CitySprint
Thank you for your kind words and positive feedback about our courier.
Amazing delivery
Amazing delivery. Really nice driver! Order in good condition. CF19-BART.
10 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're so happy to hear that your delivery was amazing and that our driver was really nice! We appreciate you letting us know that your order arrived in good condition.
Very helpful and professional delivery…
Very helpful and professional delivery gentleman. He checked that it was the correct item being delivered and placed it where requested.
Credit to your business.
Courier number NH20 from Nottingham service centre
8 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're delighted to hear about your positive experience with our delivery service! We appreciate your kind words about our delivery gentleman's professionalism and helpfulness in placing your item where requested.
Courier CF36 Kash
Courier CF36 Kash
Kash was brilliant. An Above and Beyond Service.
Thank you Kash
8 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're so happy to hear that you had such a positive experience and that the service was above and beyond. We appreciate your kind words and thank you!
Great delivery driver SC64
Great delivery driver SC64, was very helpful and courteous. This the second time I have had this delivery driver and another great delivery experience.
9 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're so pleased to hear that your delivery driver was helpful and courteous, and that you had another great delivery experience! We appreciate your positive feedback.
Friendly and very helpful delivery man. 10/10
Friendly and very helpful delivery man.
9 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're so happy to hear that our delivery driver was friendly and very helpful! We appreciate your positive feedback very much.
Not recommend
I was very disappointed with this delivery. The driver left the timber by the side of the road instead of bringing it into the garden, even though it was only a few steps away, the materials were left on the grass near the roadside, making it inconvenient for me to move them myself. What made it even more frustrating was that the previous driver, who was older, had no problem carrying a few wood into the garden. On top of that, this driver was rude and unhelpful. Poor customer service and a disappointing delivery experience.
9 de julho de 2026
Opinião espontânea
Resposta da CitySprint
Thank you for your feedback. I am truly sorry to hear about the disappointing delivery experience you had and the inconvenience caused by where the timber was left. It's clear we fell short of your expectations, especially given your previous positive experiences. I understand your frustration regarding the driver's conduct and the placement of your materials. I will be looking into this matter to understand what went wrong. I will now reach out to you privately, to take some more details.
Very friendly and helpful
Very friendly and helpful. A credit to your team.
9 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're so happy to hear that our team member was friendly and helpful. We appreciate your positive feedback very much and are glad you had a great experience!
CF19-BART
CF19-BART - extremely helpful and delivered with a smile 😊
9 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're so glad to hear you had such a positive experience. It's wonderful to know that our team member was helpful and delivered service with a smile!
Great delivery guy really helpful.
Great delivery guy really helpful.
9 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We appreciate you letting us know that our delivery driver was really helpful. We're so glad you had a positive experience with our team!
Friendly cheerful courier, great service
Friendly, cheerful courier who delivered 5 large wooden boards, as per order. He put them where I asked him to with no problem. Courier parked sensibly. Happy with delivery service and courier. Good communication- received a link by email to check time slot of arrival.
Courier was from NG26
7 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're so pleased to hear you had such a positive delivery experience! We appreciate you highlighting our courier's helpfulness, good communication, and sensible parking.
The courier SC64
The courier SC64, was very polite, professional and friendly, nice to meet good folk, was very pleased with the service received with my delivery! Keep up the good work, many thanks Greg
9 de julho de 2026
Opinião espontânea
Resposta da CitySprint
We're so pleased to hear that your courier was polite, professional, and friendly! We appreciate your kind words about the excellent service you received with your delivery. Thank you for your feedback!
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