CitySprint Opiniões 

18 027
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deli... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you

A empresa respondeu

Classificada 5 em 5 estrelas

Martin delivered my shed today and I couldn’t be happier! Our address is wrong in most navigation apps, and I was not able to find a way to add extra instructions. However, he called to let me know he... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de correio
  2. Serviço de correio expresso e entrega
  3. Serviço de entrega
  4. Serviço de logística

Escrito pela empresa

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Informações de contacto


4,9

Excelente

TrustScore: 5 em 5

18 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,9

Todas as opiniões

(18 027)

2792 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Delivery from Screwfix

We received a delivery from SC64 today. Very helpful and gave some advice for our build.

21 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so glad to hear that you had a positive experience with your delivery and found our team member helpful with advice for your build!

Classificada 1 em 5 estrelas

Isle Of Man Courier Disaster

We had entrusted the courier service of CitySprint to deliver a package to the Isle Of Man which included signage needed for us to carry out works at a site there, for the cost of £440.00 + VAT we had assumed that the parcel would be delivered efficiently and prompt as per the information provided... this was not the case.

As per the tracking information provided, we were expecting the package to be delivered to site on 17/06/2026 allowing our engineers to travel on the ferry to the IOM to carry out works however upon arrival. No Signage. No updated tracking information. By this time, we were able to get in touch with CitySprint to try and track down our parcel who to no prevail admitted that they could not contact the courier (DHL) as these are a third-party courier.

After waiting hours on site, our engineers (who hoped to complete the job the same day and return on the evening ferry) were forced to book overnight stays on the IOM as correspondence with CitySprint had confirmed that the signage would now be delivered early AM the next day so subsequently we were required to cancel the pre-booked evening ferry (Non-refundable) with hope that the signage would appear the next morning.

Thankfully, come the 18th of June AM the signage eventually made its way to the site allowing us to carry out our works and vacate the IOM after unnecessary and avoidable time spent there. Upon this, we got in touch with CitySprint regarding the delayed delivery and compensation for the unnecessary expenses on our behalf due to their mistakes who clarified that as this was a third-party issue it was out of their control and could not issue any sort of compensation or refund.

It's disappointing that a company is willing to trust their business into a third-party courier but take no responsibility when it goes wrong. Our company has now lost money from these works due to incompetence and a lack of professionalism, it is really disappointing and we will not be using CitySprint for our courier needs anymore.

17 de junho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We are truly sorry to learn about the significant difficulties and financial losses your company experienced with the recent delivery to the Isle of Man. We understand your frustration and disappointment regarding the delayed signage, the resulting overnight stays for your engineers, and the non-refundable ferry cancellation. We acknowledge that the service you received did not meet the expected standards for a crucial delivery of this nature, especially given the cost. We are reviewing our third-party courier partnerships and internal communication protocols to prevent similar situations from occurring in the future. Your feedback is invaluable as we continuously work to improve our services and ensure greater accountability across our delivery network. We will now also reach out to you privately to take more details.

Classificada 5 em 5 estrelas

Great service

Great service and friendly guy, took the stuff to the back garden which was a huge help (LS38)

21 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're delighted to hear you received great service and that our team member was friendly and helpful by taking your delivery to your back garden. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

Driver (SC 64) was friendly and…

Driver (SC 64) was friendly and courteous. He turned van around so he could deliver as close as possible. Great service.

20 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so pleased to hear that your driver was friendly and courteous, and went the extra mile to deliver as close as possible. We appreciate your excellent feedback!

Classificada 5 em 5 estrelas

Great delivery service

Great delivery service on-time and tracked. Very courteous helpful driver.

20 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so glad to hear that your delivery service was on time and tracked, and that our driver was courteous and helpful! We appreciate your wonderful feedback.

Classificada 5 em 5 estrelas

Delivery driver was polite and…

Delivery driver was polite and courteous. Asked where I'd like the order left and was extremely helpful.

20 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so pleased to hear your delivery driver was polite, courteous, and extremely helpful. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

Great delivery driver

Great delivery driver: polite, efficient and helpful. Makes a difference to the delivery experience!

20 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so glad to hear that our delivery driver was polite, efficient, and helpful, making a positive difference to your delivery experience! We appreciate your kind feedback.

Classificada 5 em 5 estrelas

Driver helpful and put panelling where…

Driver helpful and put panelling where asked

20 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so happy to hear our driver was helpful and placed your panelling exactly where you requested! We appreciate your positive feedback very much.

Classificada 5 em 5 estrelas

The driver was very helpful

The driver was very helpful and friendly. M039

20 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We are so pleased to hear that our driver was helpful and friendly. Thank you for taking the time to share your positive experience with us!

Classificada 5 em 5 estrelas

Exceptional service

Very polite delivery driver great price and delivery charge delivered nice and early and very helpful 10 out of 10
Courier number mo39

20 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're delighted to hear that your delivery experience was so positive! It's wonderful to know that the driver was polite and helpful, and that your delivery arrived early. Thank you for your excellent feedback.

Classificada 5 em 5 estrelas

Lovely delivery driver !

Lovely chap, very helpful. Great communication, fast delivery !

20 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so happy to hear that our team member was helpful and provided great communication and fast delivery! We appreciate your positive feedback.

Classificada 5 em 5 estrelas

Very nice man (NH42) a great experience…

Very nice man (NH42) a great experience with a delivery, polite and helpful- thank you!

20 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're happy to hear that you had a great experience with your delivery. We appreciate your kind words about our polite and helpful team member!

Classificada 5 em 5 estrelas

Driver greeted me cheerfully

Driver greeted me cheerfully, gave me options about where to unload the items and seemed like an altogether pleasant chap. Good stuff.

20 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so pleased to hear that your driver was cheerful and offered options for unloading your items. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

LS38

Very professional driver. Has delivered to my address many times. Is always polite and helpful.

18 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so pleased to hear that you consistently have a positive experience with our professional and helpful driver. Thank you for sharing your kind feedback!

Classificada 5 em 5 estrelas

The courier LS38

The courier, LS38, who delivered my parcel was veery professional and helpful. nothing was too much trouble, dropped my parcel where i asked him to.

18 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so pleased to hear that your courier was very professional and helpful. We're especially glad they were able to place your parcel exactly where you requested.

Classificada 5 em 5 estrelas

Driver was polite friendly and prompt…

Driver was polite friendly and prompt happy with the service well done mariusz rzepka

18 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so glad to hear that our driver was polite, friendly, and prompt! We appreciate your wonderful feedback on the service you received.

Classificada 5 em 5 estrelas

Nice one MARTIN NR42 A great delivery…

Nice one MARTIN NR42 A great delivery driver. Some drivers I've bumped into over years have been pure garbage, not Martin. Helpful, happy all round great man. Give him a pay rise.

17 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so pleased to hear about your positive experience with our delivery driver! We appreciate your kind words about their helpfulness and positive attitude.

Classificada 5 em 5 estrelas

We have had many deliveries from Bart…

We have had many deliveries from Bart at Citysprint. What a guy. Nothing too much trouble for him. Outstanding

16 de julho de 2026
Opinião espontânea
logótipo da CitySprint

Resposta da CitySprint

We're so pleased to hear that our team member has consistently provided outstanding service and that nothing was too much trouble for them. We appreciate your kind words!

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