Product arrived promptly and was well packaged against transit damage. Can’t give it more than 3 stars because there are no helpful user instructions and sample recipes to help the user understand ho... Ver mais
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Leia as opiniões dos outros
I have only given 3 stars for ordering, customer service and delivery as I haven’t yet opened or used the product.
Boiler tap was broken and you could no longer get hot or cold water only filtered water. Fahren provided over the phone help and located part with their dedicated whatsapp messaging app so rhet could... Ver mais
Purchased my tap assy in Dec 2021, Ufortunately had a problem with the thread on one of the supply tubes.Informed Faren 23/12,replacement arived 24/12 Up and working later that day.Ex customer service... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de sistema de água quente
- Loja de utensílios de cozinha
- Fornecedor de filtros de água
- Fornecedor de equipamento para amaciamento da água
Escrito pela empresa
Fahren is a family run business supplying smart technology boiling water taps at affordable prices. Our mission is to manufacture and supply products with exceptional quality, chic design and safety. All our products are efficient and sustainable for our environment. There is no more waiting around for the kettle to boil and no more realising there’s not enough water in the kettle. You can fill your cup or pan directly from the tap saving you sufficient time. Boiling hot water taps mean streamlined worktops and these taps can dispense either cold and boiling water; cold, hot and boiling (or nearly boiling) water; or cold filtered water, mains cold and hot water, and boiling water. This means you can have one tap to replace not just the kettle but traditional kitchen taps, too. Perfect if you're designing a minimalist, contemporary kitchen or have little worktop space in a small kitchen.
Informações de contacto
Reino Unido
- fahrenuk.com
4,0
Bom
122 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 20% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service tap works very well
1 de junho de 2022
Opinião espontânea
Resposta da Fahren UK
Thank you very much for your feedback.
We love our hot water and filter tap!
We love our hot water and filter tap!
Quality is excellent and the customer service was brilliant! Highly recommend
1 de junho de 2022
Opinião espontânea
Resposta da Fahren UK
Thank you very much for your feedback.
Fantastic lóking tap…
Great looking tap works great at a reasonable price better tgan waiting for kettle to boil 5+*
1 de junho de 2022
Opinião espontânea
Resposta da Fahren UK
Thank you very much for your feedback.
Really helpful support
Really helpful support. Shipping was fast. The tap looks and works great. Plumber had no issues installing it. So far seems to be a well designed and made product.
11 de março de 2022
Opinião espontânea
Resposta da Fahren UK
Thank you very much for your feedback.
LOVE OUR NEW TAP!!
I have just ordered a boiling water tap from Fahren. The customer service has been excellent via the WhatsApp chat when I needed to ask a few questions. The tap was installed over the weekend and we are really pleased with it. And it was a lot better value then the other brand we had looked at before (we originally then parked the idea because of the cost). I don’t feel like I compromised at all by choosing Fahren as the tap is really nice and was accessible for our price range. Some friends have a tap from the rival brand and it’s actually a bit spitty which I was worried about, this one the boiling water comes out really smooth. Plus it was a family owned uk business to support, bonus!
14 de fevereiro de 2022
Opinião espontânea
Resposta da Fahren UK
Thank you for you feedback. We at Fahren strive to offer excellent customer service and it’s great to hear we are doing well. Truly humbled.
Couldn't be happier with my K & W…
Couldn't be happier with my K & W Brushed Gold Swan Neck 4-in-1 Instant Boiling Water Tap.
It's stunning to look at and a real focal point in my yet to be renovated kitchen - yes I got the tap first and so glad I did.
Only complaint I have is that I'm drinking much more tea than I used to!
30 de novembro de 2021
Opinião espontânea
Resposta da Fahren UK
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
I acquired the four in one black mat…
I acquired the four in one black mat tap which both looks sleek and to date has operated extremely well. No complaints from me.
10 de agosto de 2021
Opinião espontânea
Resposta da Fahren UK
Thank you
I purchased a 4 in 1 Gun Metal Grey…
I purchased a 4 in 1 Gun Metal Grey square neck instant hot tap from Fahren during the Black Friday weekend. I have to say it has been one of the kitchen appliances I have always wanted. The boiling water tank is smart and comes with a easy to use digital display on the front. The tap itself is heavy and seems well build, together with a filter which I have been advised to change every six months - (funnily enough, I purchased an extra three filters during the Black Friday sales so I’m covered for the next 2 years)
So far so good. Boiling water comes out instantly on demand and with good flow. A simple turn from the right handle and I get filtered cold water. I hope they bring out chilled and sparkling water soon.
Highly recommended.
15 de dezembro de 2020
Opinião espontânea
Convenient and well priced
Easy to install. Good quality for reasonable price and adds some great convenience to my kitchen.
I had lots of questions they were very helpful, answered them all and the turnaround was quicker than I'd expected.
15 de dezembro de 2020
Opinião espontânea
Excellent Customer Service!
Very helpful and understanding team behind this new product. I had no other option but to buy this amazing fabulous tap.
15 de dezembro de 2020
Opinião espontânea
Fantastic Service and Product
Great customer service and fantastic product! Highly recommend
15 de dezembro de 2020
Opinião espontânea
Great product and good customer service!
15 de dezembro de 2020
Opinião espontânea
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