Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Got great service from Megan on the customer service team. Had my key break of in my pin of the airlock (entirely my fault). It’s technically not covered by guarantee but they still replaced it for fr... Ver mais

Classificada 3 em 5 estrelas

Great locks, but very expensive to replace keys when you need to. One key costs $30 + $20 postage to Australia. We all know they don’t cost anywhere that much to make, and nowhere near that expensive... Ver mais

Classificada 5 em 5 estrelas

Wonderful process of being able to order an extra key for my X-3 lock. Quite pricey, but very high quality!! Looking forward to being able to buy the CorePlus75, when it’s available again.

Classificada 1 em 5 estrelas

I bought a product advertised as "3 for the price of 2." Be careful, this wording is misleading. The photos show the items in packs of 2, so "3 for the price of 2" naturally reads as 3 items for th... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para bicicletas

Sobre Hiplok

Escrito pela empresa

At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.

Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.

We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.

The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.

VISIT OUR WEBSITE CONTACT US


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

912 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(912)

10 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Wonderful company!!

Wonderful process of being able to order an extra key for my X-3 lock. Quite pricey, but very high quality!! Looking forward to being able to buy the CorePlus75, when it’s available again.

1 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Got great service from Megan on the…

Got great service from Megan on the customer service team. Had my key break of in my pin of the airlock (entirely my fault). It’s technically not covered by guarantee but they still replaced it for free. As an absolute extra win, it would of been incredible to have the replacement key matched the the rest of my hiplok locks but not complaining :)

9 de setembro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Expensive key replacement!

Great locks, but very expensive to replace keys when you need to. One key costs $30 + $20 postage to Australia. We all know they don’t cost anywhere that much to make, and nowhere near that expensive to post, which looks to me like hiplok are gouging their customers rather than rewarding them for loyalty.

5 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Hiplock D1000 wurde unter Umständen ein Diebstahl nicht verhindern

Ich hatte ein Hiplock D1000 an der Hinterrad meines BMW F750GS, leider vergass ich es zu entfernen als ich am nächsten morgen los gefahren bin und war überrascht das ich mit mein Motorrad wegfahren könnte, erst ab 60 Km wurde es laut genug das ich endlich merkte aber hätte ein Diebstahl nicht verhindert

18 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

1 Star

1 Star – Hiplok Z LOK COMBO
Absolutely unbelievable convenience for the first 12 months but unfortunately, that’s where the positives end.
Bearing in mind I’m a very light rider usually just to the shops and back. The Hiplok Z LOK COMBO was probably used once a week at most. Convenience was the whole reason I bought it: in, out, lock the bike and go.

After 12 months, the lock completely failed. The final number on the three-digit combination became resistant to turning and the release mechanism simply wouldn’t open.

The result…. Standing outside the butchers for two hours, on one of the hottest days of the year, waiting for a friend to arrive with a grinder to physically cut the lock off my bike.

Absolutely embarrassing and completely unacceptable for a lock that has had such light use.

The most concerning part is this if this had been one of Hiplok’s thicker, more substantial locks, what exactly would I have done? Or an elderly person with no contacts?

A bike lock has one fundamental job. You need to be able to unlock your own bike.

After my experience with the Hiplok Z LOK COMBO, I simply couldn’t trust this brand again.

Avoid!!!!

12 de agosto de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I’ve had an issue with my £299 Hiplok…

I’ve had an issue with my £299 Hiplok DX1000. I’ve already contacted the company through both Instagram and their website, but unfortunately I haven’t received a reply yet.

I’m hoping their customer service team will get back to me soon and help resolve the issue, especially considering this is a premium product.

13 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I bought a product advertised as "3 for…Misleading "3 for the price of 2" offer, read carefully !

I bought a product advertised as "3 for the price of 2." Be careful, this wording is misleading. The photos show the items in packs of 2, so "3 for the price of 2" naturally reads as 3 items for the price of 2. In reality, the offer means 3 packs for the price of 2 — a crucial distinction that is stated nowhere clearly in the listing.

It's a play on words between "item" and "pack" that creates confusion at the buyer's expense: the listing and photos suggest one thing, while what you actually get is another. I don't consider this an honest way to present an offer, and based on this experience I can't recommend buying here. Check exactly what you're paying for before you order (Order #HIP48608)

22 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Great D locks but....

The D1000 range of locks are great. A real deterrent to thieves and the only ones that thieves won't even attempt to have a go at. So What really irks me is when Hiplok have a sale as they did on black friday, they exclude their best locks, their D1000 range, from any discount! A real daft marketing concept.

1 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Kept me updated all the way. , using DHL couriers .
The lock I bought is HIPLOK DX1000 for my motorcycle , fits over my front wheel no problem. Can leave the bike with confidence with a combination of other locks I use . 👍 would definitely recommend this lock

18 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Unreal service

Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had physical altercations regarding my high-end road bikes. I also suggest placing your bike in its highest gear to prevent quick departure as well. Cheers!

21 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Hiplok couldn’t do enough to help me…

Hiplok couldn’t do enough to help me regarding the Airlok I am delighted and reassured to own/use. Sort of customer care that rarely see, a great brand and a great team to back up the great products.

I will champion them even more so now. Don’t hesitate to buy….. you’ll be glad that you did.

10 de abril de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

DX 1000 Great product.... But !!!!!!!

DX 1000 Great product, well designed except that for a £250 I would have thought a reminder system would have been included (Ie a brightly coloured cable to attach to the bars of the bike). The result for me a £1000 repair bill for my R1200RS and a trashed £250 D lock Do not buy unless you get a reminder system to go with it.. too easy to forget when returning to the bike at night after work...!!!!! They even paint it Black for Goodness sake!

1 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing lock and very solid but with a heavy price tag to match a heavy lock but also a…

Amazing lock and very solid but also a very heavy lock for your bike okay it’s acceptable to withstand the grinder and needs to be heavy duty but damn it’s a heavy lump,Other than that I was given a 10% off the rrp but that was for accessories and not the main lock item self which was £299.00..Other than that it makes you feel confident parking the bike anywhere suitable to take the lock and around the bike frame

15 de março de 2025
Opinião espontânea

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