Got great service from Megan on the customer service team. Had my key break of in my pin of the airlock (entirely my fault). It’s technically not covered by guarantee but they still replaced it for fr... Ver mais
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Leia as opiniões dos outros
Great locks, but very expensive to replace keys when you need to. One key costs $30 + $20 postage to Australia. We all know they don’t cost anywhere that much to make, and nowhere near that expensive... Ver mais
Wonderful process of being able to order an extra key for my X-3 lock. Quite pricey, but very high quality!! Looking forward to being able to buy the CorePlus75, when it’s available again.
I bought a product advertised as "3 for the price of 2." Be careful, this wording is misleading. The photos show the items in packs of 2, so "3 for the price of 2" naturally reads as 3 items for th... Ver mais
Informações sobre a empresa
Sobre Hiplok
Escrito pela empresa
At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.
Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.
We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.
The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.
Informações de contacto
Arch 5 Court Street Creative Arches, CV31 2DH, Leamington Spa, Reino Unido
- 01926298747
- support@hiplok.com
- hiplok.com
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Wonderful company!!
Wonderful process of being able to order an extra key for my X-3 lock. Quite pricey, but very high quality!! Looking forward to being able to buy the CorePlus75, when it’s available again.
Got great service from Megan on the…
Got great service from Megan on the customer service team. Had my key break of in my pin of the airlock (entirely my fault). It’s technically not covered by guarantee but they still replaced it for free. As an absolute extra win, it would of been incredible to have the replacement key matched the the rest of my hiplok locks but not complaining :)
Expensive key replacement!
Great locks, but very expensive to replace keys when you need to. One key costs $30 + $20 postage to Australia. We all know they don’t cost anywhere that much to make, and nowhere near that expensive to post, which looks to me like hiplok are gouging their customers rather than rewarding them for loyalty.
Hiplock D1000 wurde unter Umständen ein Diebstahl nicht verhindern
Ich hatte ein Hiplock D1000 an der Hinterrad meines BMW F750GS, leider vergass ich es zu entfernen als ich am nächsten morgen los gefahren bin und war überrascht das ich mit mein Motorrad wegfahren könnte, erst ab 60 Km wurde es laut genug das ich endlich merkte aber hätte ein Diebstahl nicht verhindert
1 Star
1 Star – Hiplok Z LOK COMBO
Absolutely unbelievable convenience for the first 12 months but unfortunately, that’s where the positives end.
Bearing in mind I’m a very light rider usually just to the shops and back. The Hiplok Z LOK COMBO was probably used once a week at most. Convenience was the whole reason I bought it: in, out, lock the bike and go.
After 12 months, the lock completely failed. The final number on the three-digit combination became resistant to turning and the release mechanism simply wouldn’t open.
The result…. Standing outside the butchers for two hours, on one of the hottest days of the year, waiting for a friend to arrive with a grinder to physically cut the lock off my bike.
Absolutely embarrassing and completely unacceptable for a lock that has had such light use.
The most concerning part is this if this had been one of Hiplok’s thicker, more substantial locks, what exactly would I have done? Or an elderly person with no contacts?
A bike lock has one fundamental job. You need to be able to unlock your own bike.
After my experience with the Hiplok Z LOK COMBO, I simply couldn’t trust this brand again.
Avoid!!!!
I’ve had an issue with my £299 Hiplok…
I’ve had an issue with my £299 Hiplok DX1000. I’ve already contacted the company through both Instagram and their website, but unfortunately I haven’t received a reply yet.
I’m hoping their customer service team will get back to me soon and help resolve the issue, especially considering this is a premium product.
I bought a product advertised as "3 for…Misleading "3 for the price of 2" offer, read carefully !
I bought a product advertised as "3 for the price of 2." Be careful, this wording is misleading. The photos show the items in packs of 2, so "3 for the price of 2" naturally reads as 3 items for the price of 2. In reality, the offer means 3 packs for the price of 2 — a crucial distinction that is stated nowhere clearly in the listing.
It's a play on words between "item" and "pack" that creates confusion at the buyer's expense: the listing and photos suggest one thing, while what you actually get is another. I don't consider this an honest way to present an offer, and based on this experience I can't recommend buying here. Check exactly what you're paying for before you order (Order #HIP48608)
Quality product which will hopefully…
Quality product which will hopefully live up to its anti-grinder expectations. The dust cover / reminder is a bit gimmicky, and I still think an alarmed disc lock adds to the deterrent.
Great D locks but....
The D1000 range of locks are great. A real deterrent to thieves and the only ones that thieves won't even attempt to have a go at. So What really irks me is when Hiplok have a sale as they did on black friday, they exclude their best locks, their D1000 range, from any discount! A real daft marketing concept.
Avoid adding the 2m cable in your product …
The 2m cable deceived me and my ebike was stolen. The U-lock was intact
Excellent service
Excellent service. Kept me updated all the way. , using DHL couriers .
The lock I bought is HIPLOK DX1000 for my motorcycle , fits over my front wheel no problem. Can leave the bike with confidence with a combination of other locks I use . 👍 would definitely recommend this lock
It took 14 days to have the items!
It took 14 days to have the items!
It is not acceptable this lousy service of shipment for an expensive order.
Unreal service
Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had physical altercations regarding my high-end road bikes. I also suggest placing your bike in its highest gear to prevent quick departure as well. Cheers!
Until yet the ordered keys Are Not…
Until yet the ordered keys Are Not arrived!
Could you help me?
Sincerely
Prof. Dr. Ulrich Breilmann
Hiplok couldn’t do enough to help me…
Hiplok couldn’t do enough to help me regarding the Airlok I am delighted and reassured to own/use. Sort of customer care that rarely see, a great brand and a great team to back up the great products.
I will champion them even more so now. Don’t hesitate to buy….. you’ll be glad that you did.
Order has not yet arrived almost 3…
Order has not yet arrived almost 3 weeks after ordering so cannot review product
DX 1000 Great product.... But !!!!!!!
DX 1000 Great product, well designed except that for a £250 I would have thought a reminder system would have been included (Ie a brightly coloured cable to attach to the bars of the bike). The result for me a £1000 repair bill for my R1200RS and a trashed £250 D lock Do not buy unless you get a reminder system to go with it.. too easy to forget when returning to the bike at night after work...!!!!! They even paint it Black for Goodness sake!
Amazing lock and very solid but with a heavy price tag to match a heavy lock but also a…
Amazing lock and very solid but also a very heavy lock for your bike okay it’s acceptable to withstand the grinder and needs to be heavy duty but damn it’s a heavy lump,Other than that I was given a 10% off the rrp but that was for accessories and not the main lock item self which was £299.00..Other than that it makes you feel confident parking the bike anywhere suitable to take the lock and around the bike frame
Hiplok d1000 keys are cheap metal bend…
Hiplok d1000 keys are cheap metal bend break easy don't make sens make a ok lock but cheap key.
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