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Classificada 4 em 5 estrelas

Website was a bit clunky to navigate, but we got the hang of it. Ordering could not have been simpler, goods arrived in short order, well packed, although the instructions could have been a little cle... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Porte automatique reçue cassée et non fonctionnelle. C’est sans doute un produit retourné et renvoyé sans être ouvert et testé. Pièces manquantes pour le poulailler aspen10 et l’enclos. Très déce... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sinds 1,5 jaar ben ik in het bezit van een Nestera kippenhok. Het is een hele investering maar ik wou dat ik het eerder had gekocht. Het vorige kippenhok was van hout. De kippen werden gek van de bl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent poulailler ! Facile à monter (c'est mieux d'être à deux) Facile à nettoyer. Solide ! Rien à redire, mes poulettes y sont très bien et le quotidien est simplifié ! Je recommande sans h... Ver mais

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Informações sobre a empresa

  1. Loja de artigos para animais de estimação

Escrito pela empresa

Nestera creates sustainable, maintenance-free, red mite-resistant chicken coops made from 70% recycled plastic. Carefully designed and expertly manufactured, our coops are recognized for their exceptional quality and come with industry-leading warranty periods


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

371 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Very good quality coop and customer…

Very good quality coop and customer service is great

9 de outubro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Hello Matthew,
Thank you so much for your kind review! We’re delighted to hear that you’re happy with your purchase.
Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

The wagon coop is super tough and survived Storm Amy!

The wagon coop is incredible. Easy to clean, can be moved around, super tough and our 16 week old chickens love it. They go in of their own accord whenever they want to shelter and it saved their lives here on the Isle of Mull in Storm Amy when a massive tree fell on top of the coop! We're hoping the roof will bounce back after we remove the tree, but until then the chickens are still happily going in and out and the automatic door is still working! It's a miracle!

7 de outubro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Hello Laura,

Thank you so much for the fantastic review! It certainly was a strong storm, and we’re so glad to hear that the chickens were safe.

Please don’t hesitate to reach out if replacement parts are needed. We’re always happy to help.

Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Fabulous Nestera "Penthouse"❤️

Our 4 Chickens are so very happy in their new Nestera "Penthouse" which is so very easy to keep clean & they are also more keen to get back in to roost at night. The proof is that they are all happily laying eggs daily again after a really bad infestation of mites in their old wooden coop which we destroyed asap. We also have room to get a few more hens later if we wish. A very happy household & back garden chickens. ❤️

7 de outubro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Hello Jean,
Thank you so much for your kind review! We’re so glad to hear the chickens are happy in their new home. Enjoy all those fresh eggs! 🐓🥚
Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Small chicken lodge

We bought the small chicken lodge for our three bantams and have been really happy with the coop.

It’s incredibly easy to clean and I like that the various parts are easily detached so you can clean every bit of the coop thoroughly.

We did discover red mite in the coop about a month ago as we hadn’t been removing the wooden perch when cleaning. The red mites were hiding in the drilled holes at either end of the perch so I removed the perch from the coop, dunked it in a bucket of diatomaceous earth and haven’t seen any mites since, fantastic!

6 de outubro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Hi Kath,
Thank you so much for your kind review! We’re so pleased to hear that you’re happy with your coop and that you were able to get rid of those pesky mites with ease. Your feedback means a lot to us. Thanks again for taking the time to share your experience!
Kind Regards
Carly Mitchell
Customer Service

Classificada 4 em 5 estrelas

Ordered the large Lodge for our 6 large…

Ordered the large Lodge for our 6 large hens. Straightforward to assemble, easy to access for maintenance. Only negative is that the ventilation holes in the side above the nest boxes are easy for rodents to chew through and gain access to hens and feed! We lost one of our hens!🥲. We rectified this by screwing small mesh weld mesh over the holes. Job done. Humans 1, rodents 0! Would definitely purchase again when we need another chicken house.

6 de outubro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Thank you so much for your kind review! We really appreciate your feedback, and we’ve passed your comments about the mesh on to our production team. Thanks again for taking the time to share your thoughts!
Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Nestera Aspen 6 - Fantastic, highly recommend

Got the Nestera Aspen 6 for our four hybrids and it’s been brilliant! Really easy to assemble. The birds settled in straight away and started using the nest boxes from day one. Plenty of space for two more when we add to the flock later on. Super easy to keep clean, especially with HempBed-E bedding — works a treat. Really solid, well-made coop, and you can tell it’s UK-made with the thoughtful design and quality. Highly recommend!

1 de outubro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Thank you so much for your kind review! We’re delighted to hear that you’re happy with the Aspen 6 and find it easy to clean — that’s definitely one of its big selling points. We really appreciate your feedback.
Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Happy girls, happy me.

I have just finished building my 5th coop from Nestera. And like all my other ones, the service from Nestera and the quality and ease of building this coop have been great.
Like I have indicated on my previous Nestera reviews, they are simply the best!
Shame the courier let things down by delivering to the wrong address.

2 de outubro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Hi Linda,

Thank you so much for your kind review! Wow, 5 coops is amazing. We really appreciate your custom. We sincerely apologise for the courier error. Thanks again for your support!
Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Great Coop.

Great Coop.
Good customer service.
Easy to put together.
Is doing a great job!

2 de outubro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Hi Shelley,

Thank you so much for your kind review! We are happy to hear that you’re pleased with your purchase.
Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Great customer service

I just wanted to say thank you for such great service re the faulty door issue. Your customer service team were so easy to deal with, the new one got delivered the next day, and the refund was prompt.

It is so rare to have such good customer service, so it is greatly appreciated.

We've since built the coop, and its fantastic!

20 de setembro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Hello Kayleigh,

Thank you so much for your kind words. We’re happy to hear you had such a positive experience, as this is exactly what we strive to achieve. Your feedback means a lot to us!

Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Just purchased my 3rd chicken coop

Just purchased my 3rd chicken coop
Easy to clean , my chickens love them and feel safe.
Would highly recommend

2 de outubro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Hi Jane
Thank you so much for your wonderful review! We really appreciate your continued support and your orders, your custom means a lot to us. :-)
Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Love the coop

Love the coop. Excellent quality, easy to put together and to maintain. First time chicken owner and it is really easy to keep clean and with the automatic door, it makes keeping the hens super easy.

1 de abril de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Thanks Liam for your kind review! We’re pleased to hear that you’re happy with your coop!

Classificada 5 em 5 estrelas

Absolutely brilliant

Absolutely brilliant, design could do with a couple of tweaks but no red mites, so easy to clean, muck out, brilliant.

2 de outubro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Thank you for your kind review! We’re thrilled to hear that you’re happy with your coop!

Classificada 1 em 5 estrelas

Customer service ignores you. Phone number says they are closed

I have had absolutely no help with trying to return my wagon that was sent to me. The whole front is defective to where the door doesn't not fit or shut all the way. It is warped and I can't use it. They will not respond to my emails for a refund. I'm stuck with a coop that I can't use. Also this coop had already been put together by someone else once. So it obviously had an issue and they decided it would be ok to send it to the next customer. Very upset right now. That was a lot of money for something that isn't going to house my chicken properly.... update: customer service did get a hold of me after I send another complaint a different way through the messaging option. They did apologize for the delay in response and sent my return label but did not communicate when they would be picked up. I had to email again. Apparently whoever I'm having this discussion with doesn't know how to use dates and just said "tomorrow" so hopefully my tomorrow matches their tomorrow. Would never recommend this company to anyone. Please don't waist your time or money it's a cool concept but really not worth the money. I'm sure they will just put this in a new box and ship it to the next person bc they clearly didn't care about what was wrong with it. I'm paying just a couple hundred $ more for a good strong Overeez coop. Really do your research before buying. Response: it was used and it was defective also still waiting on refund 🤔 the first order was missing parts LOL. No one would rush ship them, I guess you failed to see that?? Shipped it back and ordered a new one this year and it was used, they were definitely not scuff marks. Amazing how quick you get someone on this trust pilot but still no refund....... Got a refund!!! Thank you for following through on your end 👍

11 de setembro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Hi Mary,

The warehouse has confirmed that your returned item arrived with us today, and we have just processed your refund. Thank you again for your patience.

Hello Mary,

In response to your updated review, I just wanted to provide a quick update. We are still awaiting the product’s arrival at our warehouse. I’ve asked the team to notify me as soon as it is received, and we will issue your refund immediately.

Thank you for your patience.

Hello Mary,
Thank you very much for your review. We noticed that you purchased the same product last year, and we wanted to check if you are experiencing any issues with this one as well.
Upon reviewing our correspondence, we can see that our production team assisted you with the issues you were experiencing. You subsequently requested a return, which was processed promptly. Return labels were sent to you, and a follow-up email provided details of the collection date, time, and carrier. While we strive to resolve matters as quickly as possible, some issues cannot be fully addressed within 24 hours. Please be assured that we did our best to handle your case efficiently.
Regarding the coop you received, we can confirm that it was not second-hand. Any marks you may have noticed are likely minor scuffs. One characteristic of the smooth plastic interior is that, while it is very easy to clean, it can show scratches and scuff marks more readily than textured or wooden surfaces. This is due to the smooth finish, but it does not affect the overall quality or performance.
Although we take great care during production and hand-finishing, as well as in transportation, minor scuffs on the underside of plastic parts can occur. These marks are not visible once the coop is fully assembled and do not impact its functionality in any way.
We hope this clarifies your concerns, and we truly appreciate your continued support.
Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Cable needed

Cut a cable to my bird box camera and Nestera have found an old cable replacement absolutely what a fantastic customer service team you have got .

16 de setembro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Many thanks for your kind review! We’re glad we could be of assistance and look forward to helping you again in the future.

Classificada 1 em 5 estrelas

!!!Vorsicht!!!

!!! Vorsicht!!!
Die Firma ignoriert die gesetzliche Gewährleistung und ihr Garantieversprechen.
Ich habe vor einem Jahr ein Penthouse + Gehege + Türöffner zu einem stattlichen Preis gekauft. Nach einem Jahr war der Türöffner defekt. Die Batterien waren jeweils innerhalb von 6 Tagen leer. Der Kundendienst gab mir diverse Ratschläge ohne Erfolg, dies hat mich 25,00 EUR Batterien gekostet. Dann wurde die Kommunikation eingestellt, ohne Ersatz.

Ich habe jetzt herausgefunden:
1. Der Türöffner wird auch unter einem anderen Namen vertrieben, baugleich nur in Weiß, für weniger als die Hälfte.
2. Wenn man es noch günstiger haben will. In den asiatischen Onlineshops werden die meisten in Deutschland angebotenen Türöffner für einen Bruchteil des Preises angeboten.

1 de setembro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Guten Mittag,
Vielen Dank für Ihre Bewertung.
Es tut uns leid, dass Sie mit dem Produkt unzufrieden sind.
Soweit wir sehen können, haben wir zusammen bereits einige Schritte zur Fehlerbehebung unternommen und auch die Zusendung eines Ersatzgeräts besprochen, aber wir haben noch keine Rückmeldung von Ihnen auf unsere letzte E-Mail erhalten.
Bitte kontaktieren Sie uns unter hello@nestera.com, damit wir dies für Sie veranlassen können.
Wir möchten dieses Problem so schnell wie möglich lösen.
Mit freundlichen Grüßen,
Nestera Team

Classificada 5 em 5 estrelas

bello e pratico

arrivato nei tempi indicati, corretto e attivo servizio clienti, facile da montare, pezzi perfetti. le istruzioni non sono in italiano ma è stato semplice tradurre con AI. semplice e comodo per la raccolta uova e per pulizia.

1 de setembro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Grazie per la gentile recensione.

Classificada 2 em 5 estrelas

Duck House - not worth the money

I purchased the Lg. Duck house. Certainly not worth 600+dollars. I very much feel taken advantage of. I had to wait to put it together, and a few days over the 30 day return. The house is plastic, if you leave in the sun the birds will die. The door has no hinge's. I should have purchased a lg. dog house instead for 100.00 made out of wood. Oh here is the order number for my proof of purchase.Duck House
1 item from shopifyemail

Shipped
Order number
SH-6380-NES

1 de setembro de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Thanks Mary,
I have sent a response to your personal email address so we can continue working together to resolve your issues. I appreciate your patience and look forward to getting this sorted.


Hello Mary,

Many thanks for your review. Could you kindly share your order number with us? We are currently unable to locate any purchase from you in our system.

If you could provide the order details, we will immediately look into the issue you experienced. Also, could you let us know if you previously contacted us? We cannot find any correspondence from you and want to make sure we put things right.

Thank you for your time, and we look forward to resolving this promptly.

Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Bought the Chicken Coop Penthouse…

Bought the Chicken Coop Penthouse (small) including dropping tray and automatic door opener. Easy to assemble, very solid, easy to clean and, best of all, the chickens are happy. Main reason why we bought it was the resistance against red mite but the other issues like use of recycled plastic and 25-year warranty are very welcome ;-).

8 de agosto de 2025
Opinião espontânea
logótipo da Nestera

Resposta da Nestera

Hello Ted, Many thanks for the kind review.
Kind Regards
Carly Mitchell
Customer Service

Classificada 5 em 5 estrelas

Loving the New Wagon Coop

Loving the New Wagon Coop. Very sturdy, easy to clean. There was a faulty perch and Nestera replaced it straight away. Very happy with the customer service, always helpful 10/10

1 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Produit et sav tops

Colis porte automatique manquant lors de la livraison. La palette a été livrée en mon absence la palette ayant été ouverte. J’ai contacté le sav par mail qui m’a répondu 10mn après. Hyper réactif le boîtier etait expédié le lendemain. Lors de ma commande je savais que le délai de livraison serait long car pré commande. Mais toujours informé du suivi. Le produit est très facile à monter ( toute seule) et pratique. Je recommande fortement ce produit conforme à mes attentes et bravo au sav!

16 de julho de 2025
Opinião espontânea

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