The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Ver mais
A empresa respondeu
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Rang on the day of my beloved mums passing at home, ambulance arrived, the gentleman were so kind, didn't rush us to say our goodbyes. Left a white rose on her pillow, a beautiful touch! Lesley fr... Ver mais
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Simplicity Creations help make a very difficult and painful time so much easier. They are very professional very caring and understanding and made sure everything that mattered was organised e... Ver mais
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I did a lot of research before choosing Simplicity Cremations. The sudden death of my partner was a shock and of course I was very emotional. Rebecca from Simplicity Cremations was superb. So un... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Informações de contacto
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Reino Unido
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Excelente
713 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 77% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The lady couldn’t do enough she was…
The lady couldn’t do enough she was great talked us though everything
14 de setembro de 2026
Very personal and understanding and of…
Very personal and understanding and of great help in arranding my Brothers cremation.
14 de setembro de 2026
I found it so easy to set up a funeral…
I found it so easy to set up a funeral plan with Simplcity,It does exactly what it says.
8 de setembro de 2026
Resposta da Simplicity Cremations
Dear Mrs Goulbourn,
Thank you for your review. We're so pleased to hear you found the set-up process simple.
The salesperson was knowledgeable and…
The salesperson was knowledgeable and considerate.
11 de setembro de 2026
Resposta da Simplicity Cremations
Dear David,
Thank you for your review. We're pleased our team member was considerate and informative.
Easy to arrange.
12 de setembro de 2026
Resposta da Simplicity Cremations
Dear Mrs Mitchell,
Thank you for your review. We're pleased you found everything easy to arrange.
Resposta da Simplicity Cremations
Dear Tania,
Thank you for your review. We're pleased you found the process really easy and simple.
Sorry I put the wrong rating all went…
Sorry I put the wrong rating all went very friendly and helpful Sorry
4 de setembro de 2026
Resposta da Simplicity Cremations
Dear Bernice,
No problem at all - and we really appreciate you taking the time to share your experience. We're so pleased you found the service helpful and friendly.
Excellent
Friendly, professional and informative service, really straightforward and uncomplicated
12 de setembro de 2026
Resposta da Simplicity Cremations
Dear Steve,
Thank you for your review. We're pleased you found our service simple, friendly and informative.
Easy straight forward application
Easy straight forward application, excellent customer service, would recommend, thank you.
28 de agosto de 2026
Resposta da Simplicity Cremations
Dear John,
Thank you for your review. We're pleased to hear you found our customer service and simple process excellent. We appreciate your recommendation.
Resposta da Simplicity Cremations
Dear Chris,
Thank you for your review. We're pleased to hear you found the service helpful
They went through everything and…
They went through everything and explained all i wanted to know.
11 de setembro de 2026
Resposta da Simplicity Cremations
Dear Mrs Knott,
Thank you for your review. We're pleased our team clearly explained everything and answered all your questions.
Resposta da Simplicity Cremations
Dear Lee,
Thank you for your review.
We're pleased you found the process straightforward to arrange your plan.
The lady I dealt with was very helpful …
The lady I dealt with was very helpful and explained everything clearly, slso very friendly.
10 de setembro de 2026
Resposta da Simplicity Cremations
Dear Anne,
Thank you for your review. We're pleased to hear our team member was friendly and helpful for you.
Pushy sales people
I made an enquiry on their website, and even though I opted out of being contacted, their pushy sales people still rang me.
Speaks volumes on their company ethics so will look elsewhere.
Since posting the review I have received a further phone call and email.
Very pushy sales people so please be beware!
12 de setembro de 2026
Opinião espontânea
Resposta da Simplicity Cremations
Dear Sue,
Thank you for taking the time to share your feedback.
We are sorry to learn of your concerns regarding contact from our team. We take customer preferences seriously and would never intentionally contact someone who has requested not to be contacted.
We appreciate you bringing this matter to our attention and will ensure your comments are reviewed internally. We are sorry that your experience has left you with this impression of our company.
Kind regards,
Sally
It was easy and relatively simple to do
31 de agosto de 2026
Resposta da Simplicity Cremations
Dear Sue,
Thank you for your review. We're pleased to hear you found the process simple and easy.
continuity of contact and courteous staff
The continuity of contact was helpful. I was informed of all key events in a courteous way.
Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt with.
Would definitely recommend this company.
26 de agosto de 2026
Resposta da Simplicity Cremations
Dear Jenny,
Thank you for sharing your experience. We're so pleased to hear our communication was received well and that even though there was an error with your ashes, it was dealt with promptly and sensitively.
We really appreciate your recommendation.
Very friendly and amazing staff!
All the staff on the phone are there for you when you need them couldn’t ask for a better cremation place for my dad.
2 de setembro de 2026
Resposta da Simplicity Cremations
Dear Miss Smith,
Thank you for your review. We're so pleased to hear that our staff have been friendly and helpful, and we really appreciate you trusting us with the care of your dad.
My husband and I had a great…
My husband and I had a great conversation with one of the staff. He guided us through all that we needed to know and we now feel reassured we have chosen well for our family.
9 de setembro de 2026
Resposta da Simplicity Cremations
Dear Terry,
Thank you for your review. We're so pleased to hear our team member made you and your husband feel comfortable and reassured in your choices for your family.
Good service and professional phone…
Good service and professional phone call very happy with everything thank you
1 de setembro de 2026
Resposta da Simplicity Cremations
Dear Mr Neil,
Thank you for your review. We're pleased to hear your received professional, high-quality service and are happy with your arrangements.
Informative simple to understand …
Informative simple to understand after more time I'm sure i can be more accurate
1 de setembro de 2026
Resposta da Simplicity Cremations
Dear Mr Penn,
Thank you for your review. We're pleased you found the process informative and simple to understand. If you have any further questions, please reach out to us. We're always happy to help!
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