The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Rang on the day of my beloved mums passing at home, ambulance arrived, the gentleman were so kind, didn't rush us to say our goodbyes. Left a white rose on her pillow, a beautiful touch! Lesley fr... Ver mais
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Simplicity Creations help make a very difficult and painful time so much easier. They are very professional very caring and understanding and made sure everything that mattered was organised e... Ver mais
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I did a lot of research before choosing Simplicity Cremations. The sudden death of my partner was a shock and of course I was very emotional. Rebecca from Simplicity Cremations was superb. So un... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Informações de contacto
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Reino Unido
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
4,8
Excelente
713 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 77% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I rang the call centre and actually…
I rang the call centre and actually spoke to someone to deal with my funeral plans and the gentleman was excellent. Guide me through everything. and helped me with any questions I had.
7 de setembro de 2026
Resposta da Simplicity Cremations
Dear Ms Webb,
Thank you for sharing your experience. We're pleased to hear our team member guided you through everything professionally and answered all your queries.
Very easy and helpful
3 de setembro de 2026
Resposta da Simplicity Cremations
Dear Ms Hibbert,
Thank you for your review. We're so pleased you found our service easy and helpful.
Bijou was very helpful and good…
Bijou was very helpful and good humoured. The service provided was straightforward.
1 de setembro de 2026
Resposta da Simplicity Cremations
Dear Penelope,
Thank you for your review. We're so pleased to hear Bijou provided you with a friendly, helpful experience.
The lady i spoke to was really helpful…
The lady i spoke to was really helpful and the whole thing was straightforward
7 de setembro de 2026
Resposta da Simplicity Cremations
Dear Mrs Simpson,
Thank you for your review. We're so pleased to hear our team member made the process simple and informative for you.
Plan
Honest and reliable information given by friendly and well mannered person on the phone.
7 de setembro de 2026
Resposta da Simplicity Cremations
Dear Mr Haley,
Thank you for your review. We're so pleased to hear you received honest, reliable information from our team member. We appreciate your kind words.
People were very friendly and helpful
People were very friendly and helpful, even when I had an issue with my bank app.
4 de setembro de 2026
Resposta da Simplicity Cremations
Dear John,
Thank you for your review. We're so pleased to hear our team offered you a helpful, friendly service and helped you navigate the issue with your bank.
I had contacted most of the cremation…
I had contacted most of the cremation companies and found Simplicity cremations the friendliest to speak to and eager to help with my questions. The explanatory paperwork was sent to me within hours. Also follow up contact. I chose to have Simplicity Cremations.
4 de setembro de 2026
Resposta da Simplicity Cremations
Dear Jane,
Thank you for sharing your experience. We're so pleased you found our team to be friendly, helpful and efficient. Your recommendation means a lot to us.
Excellent service
Excellent service , very well explained by Howard , 5* all the way
4 de setembro de 2026
Resposta da Simplicity Cremations
Dear John,
Thank you for your review. We're so pleased Howard offered you excellent service and we'll pass on your kind feedback.
the person on the phone very good and…
the person on the phone very good and clear
4 de setembro de 2026
Resposta da Simplicity Cremations
Dear Paul,
Thank you for your review. We're pleased to hear you found our team member provided you excellent service on the phone.
Resposta da Simplicity Cremations
Dear Stephen,
Thank you for your review. We're pleased to hear our team member provided you with informative, understanding service.
Easy and straightforward
Pam was very helpful with a few questions we had. Very easy and efficient service. Very happy
2 de setembro de 2026
Resposta da Simplicity Cremations
Dear Lisa,
Thank you for your review. We're pleased to hear Pam was able to help answer your questions and provide such an efficient service.
Very friendly staff
Very friendly staff, easy to do, and they explain everything to you. Very straightforward
27 de agosto de 2026
Resposta da Simplicity Cremations
Dear Miss Nobel,
Thank you for your review. We're so pleased to hear that our staff were friendly and informative. We'll pass on your kind words.
Peace of mind
From start to finish an excellent experience in a difficult time.
The service was professional personal and took the stress away completely.
I was updated regularly by the same person who was outstanding.
Thankyou all at Simplicity Cremations.
Complete peace of mind
2 de setembro de 2026
Resposta da Simplicity Cremations
Dear Mrs Peebles,
Thank you for your review. We're pleased to hear our team offered you peace of mind through such a difficult time, keeping you well-informed and supported along the way.
Resposta da Simplicity Cremations
Dear Simon,
Thank you for your review. We're pleased you found the process simple and that the value met your expectations.
It was very easy to connect with…
It was very easy to connect with questions and open this new service
1 de setembro de 2026
Resposta da Simplicity Cremations
Dear Mrs Davis,
Thank you for your review. We're pleased that we could answer your questions and understanding of the service.
Resposta da Simplicity Cremations
Dear Graham,
Thank you for your review. We're so pleased we could provide you with a straightforward service during a difficult time.
Very helpful
Very helpful, and polite and helped us to make the write choice of funeral we wanted
1 de setembro de 2026
Resposta da Simplicity Cremations
Dear Jenny,
Thank you for you review. We're so pleased you found the team polite and helpful so that you could choose the funeral that felt right for you.
Friendly and reliable service
24 de agosto de 2026
Resposta da Simplicity Cremations
Dear Mr Garton,
Thank you for sharing your experience. We're so pleased you found our service friendly and reliable.
Resposta da Simplicity Cremations
Dear David,
Thank you for your recommendation. We're so pleased you found our service honest and at a price that met your expectations.
Resposta da Simplicity Cremations
Dear Mrs Hampton,
Thank you for your review. We're pleased you found the staff helpful and the service simple.
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