Gophr Opiniões 1493

TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jordan Devereux made such a pleasant surprise upon delivering my goods from Wickes . Very efficient and helpful to offload and assist in transporting up a few steps with 25kg bags of cement , whi... Ver mais

Classificada 5 em 5 estrelas

I had a great experience with this delivery driver from Wicks, Mr Henry Emefo. He was extremely kind, patient, and went out of his way to help an elderly person bring several heavy items safely into t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thank you to Daniel Marshall for accepting my job, especially considering it was quite a distance away. When I initially called him, he was superb reassuring me that he was on his way and even check... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have no transport today. Needed to get something delivred urgent. Courier collected from store and delivred to door within thirty minuites. The driver was a very courtious nice guy top marks Eldho.... Ver mais

A empresa respondeu

Informações sobre a empresa

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Escrito pela empresa

Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 91% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

DON’T USE - precious wedding items stolen by drivers

We trusted Gophr to deliver items from our wedding reception to our home. Instead of leaving them securely behind our gate as instructed, the courier left them outside in full view.
From our camera, we saw them look inside our box of wedding cards and then take it back to their van. That box held our honeymoon contributions and irreplaceable messages from loved ones. Other items, including our wedding cake, were also not delivered.
None of this is covered by insurance, and Gophr has offered no compensation or real support. It was heartbreaking to end our wedding this way. I would not recommend this service to anyone.

30 de agosto de 2025
Opinião espontânea
logótipo da Gophr

Resposta da Gophr

Hi Alexandra,

I understand how upsetting this must have been for you both, especially coming straight after your wedding. It’s a terrible situation, and I’m sorry this happened.
On our side, we’ve tried to recover the items from the driver and have removed him from the platform following the incident. We’re only able to share his details with the police, and now that the crime has been reported, we’ll do everything we can to assist the police when they get in touch.
I know this doesn’t change what’s happened, and I understand how frustrating the limits of cover feel. The circumstances fall outside what is included under our buyer protection, which is why compensation has been limited to the delivery refund.
It’s an awful thing to have gone through, and while there are limits to what we can do, we’ll continue to help where possible.

Gophr Team

Classificada 5 em 5 estrelas

Perfect!

The delivery was on time and the courier was super friendly and helpful

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ciprian was super helpful

Ciprian was super helpful. It all got a bit confusing as the job was somehow cancelled by Gophr and then was re-established - thank goodness. Ciprian carried all the boxes to his car and even made friends with my dogs - what a lovely man - thank you!!

23 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great delivery service

Rapid delivery service for 10 bags of gravel arrived within 3 hour service timeframe. Courier friendly, polite and helpful. All good.

22 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic

Fantastic. Very courteous and helpful. Package was delivered as per arrangement. All good.

19 de setembro de 2025
Opinião espontânea
logótipo da Gophr

Resposta da Gophr

Hi,

Thank you!

Best,
Gophr Team

Classificada 5 em 5 estrelas

What a brilliant service

What a brilliant service. Bought some items at Wickes in the morning and they arrived in the afternoon without any problem. The driver was lovely, fantastic attitude the items were in perfect condition. Tracking info was good aswell. Very impressed, would definitely use them again. Thanks so much!

20 de setembro de 2025
Opinião espontânea
logótipo da Gophr

Resposta da Gophr

Hi,

Thank you!

Best,
Gophr Team

Classificada 5 em 5 estrelas

Good

Good, friendly and fast👌

20 de setembro de 2025
Opinião espontânea
logótipo da Gophr

Resposta da Gophr

Hi Amir,

Thank you!

Best,
Gophr Team

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