Alles katastrophal!!! Lange Lieferung, schlechte Qualität, anderes Aussehen als auf den Bildern und die Kommunikation mit dem Betreiber ebenfalls schlecht. Lasst lieber die Finger weg und investiert... Ver mais
A empresa respondeu
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Vorsicht von dieser Firma, ich habe drei und halb Monate auf dem Schrank gewartet, falsche Farbe, fehlten Teile, schlechte Qualität, die Teile die ich bekommen habe, passen nicht zusammen und beim... Ver mais
A empresa respondeu
I was pleased to get timely responses when I asked about the delivery of the Amoire I ordered. It was a month since the order was placed... I berate myself for not checking reviews before placing t... Ver mais
A empresa respondeu
Ich habe ein Sideboard bestellt. Die Lieferung hat etwa 3,5 Monate gedauert. Als das Möbelstück schließlich ankam, entsprach es in mehreren Punkten nicht der Darstellung im Shop. Das Sideboard... Ver mais
A empresa respondeu
1,5
Muito mau
702 opiniões
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Anarque..
J'ai commandé un bureau début novembre date prévu avant Noël reçu mi janvier
Pour un bureau qui ne ressemble pas tant a la photo mais bon admettons, qui a été un peu abîmé lors du transport et surtout non fini au niveau de la peinture..
Pièces manquantes absolument toutes les vis et accessoires.
J'ai cru être prise au sérieuse...
Il m'on demandée de bien vérifier vu que j'ai toujours le carton plus photos pour preuves etc...
Je m'aperçois au final d'être face à un robot qui me répond toujours la même chose.
En attendant rien avance..
Arnaque...
1 de novembro de 2025
Opinião espontânea
Resposta da Lakiq
Dear Le,
Nous sommes profondément désolés pour l'expérience très frustrante que vous avez vécue avec votre bureau. Recevoir un produit incomplet, avec des défauts de finition et des pièces manquantes, et avoir l'impression que vos préoccupations ne sont pas prises au sérieux, est totalement inacceptable. Nous vous présentons nos plus sincères excuses.
Nous comprenons que nos demandes répétées de vérification aient pu sembler être une réponse automatique et inefficace. Ce n'était absolument pas notre intention. L'objectif était d'éviter tout nouvel erreur ou délai dans l'envoi des pièces manquantes. Pour nous assurer de vous expédier exactement et sans faute toutes les vis et accessoires qui manquent, nous avons besoin de les identifier avec précision sur le guide de montage que vous avez reçu. Une simple photo du guide avec les numéros de référence entourés nous permet d'agir immédiatement et correctement.
Pour résoudre concrètement cette situation, nous nous engageons à :
1. Vous envoyer **gratuitement et dans les plus brefs délais** un **jeu complet de toutes les vis et accessoires** manquants, dès que nous aurons identifié les références exactes.
2. Organiser le **remplacement gratuit** des éléments du bureau qui présentent des défauts de peinture ou qui sont abîmés.
Un conseiller client dédié va vous contacter par e-mail dans les prochaines heures avec des instructions claires. Dès que nous aurons les informations nécessaires, nous lancerons la préparation et l'expédition de l'ensemble des pièces.
Nous prenons votre situation très au sérieux et nous nous engageons à tout mettre en œuvre pour la régler. Nous vous remercions de nous donner cette opportunité de corriger les choses.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
Wayfair should be ashamed of themselves…
Wayfair should be ashamed of themselves for selling their product.
6 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear AnonymousK,
Thank you for sharing your feedback. We understand your frustration and sincerely apologize for any disappointment you've experienced with your recent purchase. However, we would like to clarify that this is the official page for Lakiq.
If you purchased a product from Wayfair, we kindly recommend submitting your review directly on their Trustpilot page, which you can find here:
https://www.trustpilot.com/review/wayfair.com
If, however, your purchase was made through Lakiq, please provide your order details so we can personally look into your case and assist you accordingly. You can reach us directly via our support email or live chat.
Thank you for your understanding, and we hope your concern is resolved promptly.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
This web site is scam
This web site is scam. do not be fool on furniture pictures. its totally scam. I have purchased coffee table, i received completely rubbish table. and there is no contact number and no help. all my money £120 is waste. very disappointed.
23 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Shaukat,
We are truly sorry to hear about your experience with the coffee table. It is very disheartening to learn that the product you received did not meet your expectations, and we sincerely apologize for the frustration this has caused.
We want to assure you that we are here to help and are committed to resolving this situation for you. While we do not provide a direct phone number, our customer service team is available through email at support@lakiq.com and via our online chat on the website, and we respond promptly to all inquiries.
We have located your order and will promptly review the details. We can arrange a replacement or process a refund once our review is complete. To proceed, we will send you a detailed email with the available options and clear steps forward. Please keep an eye on your inbox for our message.
Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
Product not as described, refund avoided with repeated discount offers
I ordered a product from Lakiq.com that turned out to be materially different from what was implied on the website.
The product description does not disclose that the drawers have no slides or retention mechanism and simply rest on the board. There are also no photos showing the drawers partially or fully pulled out, which would have clearly revealed this design. As delivered, the drawers can freely slide out, which creates a safety concern, especially in a household with children.
I contacted customer support requesting a return and full refund. Over multiple messages, the seller refused to provide return instructions and instead repeatedly offered:
- partial refunds (10–40%)
- discounts
- replacements
- gifts
- suggestions to resell or donate the product
None of these addressed the core issue: the product is not as described and not safe for my intended use. After sending a final written notice, I had to escalate the matter through my payment provider.
I recommend potential buyers proceed with caution, carefully review product descriptions, and be aware that obtaining a refund may be difficult if the product does not meet expectations.
26 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Mikhail,
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the significant inconvenience and concern caused by your recent experience with Lakiq.com. It is deeply regrettable that the product you received did not align with the description on our website, particularly regarding the drawer mechanism, and that this created a safety issue in your home.
We understand and respect your initial request for a full refund and return, and we acknowledge that our earlier communication did not adequately address the core problem. For that, we offer our genuine apology.
We are writing to confirm that a full refund for your order has now been processed and should appear in your account according to your payment provider's processing time. As a gesture of our sincere regret for the frustration and time this situation has cost you, we would also like to offer you a complimentary gift.
We will send a separate email within the next hour with the details of this goodwill gesture. Please check your inbox, including your spam or promotions folder, for this message.
We are committed to learning from this experience and will review our product listings and customer service protocols to ensure greater transparency and a more supportive resolution process in the future.
Thank you for your patience, and we are truly sorry for the disappointment we have caused.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
As usual dont believe everything you…
As usual dont believe everything you read on review sites! , Our desk did arrive with missing parts and it did take me 5 emails to get a new one shipped and we did end up waiting 3 months, BUT the new desk did arrive and the quality was what you would expect for £300, Its not solid oak but the finish is acceptable and i glued all the joints when i built it, my 9 year old thinks its fabulous and the same desk in the UK was over £1200.
So yes it takes a while to come, sometimes there an issue or two, the language barrier makes for some interesting emails (which part of im missing the desk are you struggling with exactly!) 5 emails later!
BUT it did arrive and it is actually kind of what i was expecting, so if your not in a rush and you want to pay 1/4 of the uk retail price then give this lot ago
Regards
Mark
25 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Mark,
Thank you so much for taking the time to share your honest and thoughtful feedback. We truly appreciate your patience and understanding throughout the process — from the initial delays and missing parts to navigating the back-and-forth communication. We sincerely apologize for the inconvenience and frustration this caused, but we're genuinely grateful that you stuck with us and allowed us to make things right.
We’re absolutely delighted to hear that the replacement desk eventually met your expectations, and that your 9-year-old loves it — that’s the kind of feedback that truly makes our day! It’s also encouraging to know you found the finish acceptable and felt the value was fair for the price paid.
Your balanced perspective — acknowledging both the challenges and the outcome — means a lot to us. We’re continuously working to improve our processes, communication, and quality control so that every customer’s experience can be smoother from the start.
Thank you again for your trust, your patience, and for giving us the chance to deliver a product you’re happy with. We hope the desk brings you both joy and functionality for many years to come.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
The item ordered was not as shown in…
The item ordered was not as shown in the photo.
It was a very poor shoddy and ugly copy of the photo.
The materials were cheap pine rather than walnut and the workmanship was very very poor.
Only thing I could do was throw the product in the bin.
I was that bad.
24 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Wayne,
Thank you for sharing your honest feedback. We are truly sorry to hear that the product you received did not match the photo or meet your expectations in terms of materials, craftsmanship, and overall quality. We understand your disappointment completely, and we sincerely apologize for the experience you've had with us.
We take your comments very seriously, and we would like to make this right for you. Once we are able to verify the details of your order, we are prepared to offer one of the following solutions:
Send you a replacement item that matches the quality and materials as shown in our listing, or
Provide a partial refund as compensation for the inconvenience and the product you received.
To proceed, we will send you a direct email shortly to gather more information and discuss the best option for you. Please check your inbox (including spam/junk folder) for our message.
We value your satisfaction and hope for the opportunity to restore your trust in us.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
BEWARE OF FRAUD
This company is the worst I have EVER dealt with. I've already read hundreds or reviews that are pretty much the same and I'm shocked Lakiq is not being investigated for fraud. What they do is advertise "beautiful" furniture that takes at least a month to arrive, make you pay huge money for shipping and then screw you over. After paying over 600$ for a huge desk I ordered for my husband, I received a damaged piece of garbage. The desk arrived in a destroyed box, with dents, chipping all over the wood, scratches and even an embedded screw in the wood top. That same day I provided them with evidence (pictures and vidoes) per their policy and they started back and forth game to delay a refund which I still didn't get. The company is a joke, they play you for as long as they can proposing refunds of 5 or 10 percent of what you paid or demand that the product be sent back for a full refund. That would be ok if not for the fact that you'd have to ship the item to CHINA and PAY for the shipping costs. They know that you won't and then you're stuck with garbage and at loss of your money. How is it fair to me, when I'm the one that's been sent a damaged item that I paid hundreds of dollars for and I'm supposed to now pay more money to send it back to them when it's not my fault it came damaged ? I already filed a report with the Federal Trade Commission and BBB scam report, and I'm also contacting the Chinese Consumer Agency. I'm also writing to the heads of PayPal and providing them with thorough documentation and pictures, reviews from other people who are going through the same situation. I won't stop until they investigate these SCAMMERS. I advise you to do the same. They know their game and they use that towards their advantage. DO NOT BUY FROM THEM. I wish I could attach pictures here of what I was sent.
6 de outubro de 2025
Opinião espontânea
Resposta da Lakiq
Dear Basia,
We sincerely thank you for providing such detailed feedback about your experience with us. Please accept our heartfelt apologies for the frustration and disappointment you have endured — from the unacceptable condition in which the desk arrived, to the unsatisfactory communication you've encountered. We understand completely why you feel let down, and we deeply regret the negative impact this has had on you.
Regarding the delivery timeline, we do indicate estimated shipping windows on our product pages at the time of purchase, as many of our items are made to order.Your package was delivered within the estimated time frame.
We have reviewed your case internally and would like to clarify that we are fully prepared to resolve this for you as previously communicated. Our records show we proposed sending you a complete replacement desk at no additional cost, and we have been awaiting your confirmation of the shipping address to proceed.But we did not receive reply.
To move forward swiftly, we have just re-sent the email requesting your address confirmation. Please check your inbox (including spam or junk folders) for this message. As soon as we receive your reply, we will arrange the shipment of a new desk immediately.
We are committed to making this right and ensuring you receive the product you originally ordered in perfect condition. Thank you for your patience as we work to resolve this matter.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
Absoluter Mist
gelieferter Artikel absolut inakzeptabel: Billigster Hocker statt Artikelbeschreibung: "Lendenwirbelstützender Bürostuhl mit dekorativer Naht, verstellbarem Rückenwinkel, mit Tinte gepolsterten Armlehnen und ergonomischen Merkmalen, Kaffee" .
Ich werde PayPal wegen sofortiger Rückerstattung einschalten
Habe das Geld von Lakiq zurückerhalten
23 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Heinz,
vielen Dank, dass Sie Ihre Erfahrung mit uns teilen. Wir bedauern zutiefst, dass Sie nicht den bestellten ergonomischen Bürostuhl, sondern einen völlig anderen Artikel erhalten haben. Diese Verwechslung ist absolut inakzeptabel und wir verstehen vollkommen Ihren Ärger und Ihre Enttäuschung.
Um diesen Fehler sofort aufzuklären und für Sie eine schnelle Lösung zu finden, benötigen wir bitte Ihre Auftragsnummer oder andere Bestelldaten. Sobald wir Ihre Informationen erhalten und den Sachverhalt überprüft haben, bieten wir Ihnen umgehend folgende Möglichkeiten an:
Kostenloser Austausch: Wir organisieren umgehend den Versand des korrekten, bestellten Bürostuhls.
Teilweise Rückerstattung: Alternativ können wir Ihnen eine angemessene finanzielle Kompensation für den erheblichen Unterschied zwischen bestelltem und geliefertem Artikel anbieten.
Bitte antworten Sie uns mit Ihrer Bestellnummer oder prüfen Sie Ihren Posteingang. Wir werden Ihnen in Kürze eine direkte E-Mail zu diesem Vorfall senden, um alles Weitere persönlich zu klären.
Wir entschuldigen uns aufrichtig für diesen schwerwiegenden Fehler und werden alles daran setzen, die Situation für Sie zufriedenstellend zu regeln.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
Ich habe mehr als 2 Monate auf das…
Ich habe mehr als 2 Monate auf das Bettgestell gewartet. Zudem ist die Qualität unterirdisch und sein Geld aufjedenfall nicht wert. Lasst die Finger davon!
19 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Dave,
vielen Dank für Ihr ehrliches Feedback. Es tut uns aufrichtig leid zu hören, dass die Lieferung Ihres Bettgestells mehr als zwei Monate gedauert hat und die Qualität Ihren Erwartungen in keiner Weise entspricht. Das ist selbstverständlich nicht der Service- und Qualitätsstandard, den wir anstreben.
Wir möchten Ihre Situation persönlich prüfen und eine faire Lösung für Sie finden. Dafür benötigen wir Ihre Bestellinformationen. Sobald Sie uns diese mitteilen und wir den Sachverhalt nachvollziehen können, bieten wir Ihnen gerne einen kostenlosen Ersatzversand eines neuen Bettgestells oder eine Rückerstattung an – je nachdem, was Sie bevorzugen.
Bitte antworten Sie uns mit Ihrer Bestellnummer oder den relevanten Daten, damit wir uns so schnell wie möglich um Sie kümmern können. Vielen Dank, dass Sie uns die Gelegenheit geben, dies in Ordnung zu bringen.
Mit freundlichen Grüßen,
Lakiq Kundendienstteam
support@lakiq.com
1234
I do not recommend, fraudsters, they did not send either the desk or the money back. I'm surprised they're still on the market.
18 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Igor,
Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the frustration and inconvenience you have experienced. We are deeply concerned to hear that you have not received your desk or a refund, as this is not the level of service we strive to provide.
We take your complaint very seriously and would like to investigate this matter promptly. In order to look into your specific case and resolve it as quickly as possible, could you please provide us with your order information? Once we receive your details and confirm the status of your shipment, if lost,we can arrange to either send a replacement desk or process a refund – whichever you prefer.
We truly value your feedback and the opportunity to make this right. Please feel free to reply privately with your order details, and we will handle this matter with urgency and care.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
I do not recommend
I do not recommend, cheaters, thieves, liars. I don't have a desk and I lost my money.
20 de dezembro de 2025
Opinião espontânea
Resposta da Lakiq
Dear Dariusz,
We sincerely apologize for the experience you have had with your order and completely understand your frustration. We value every customer and want to assure you that we are committed to resolving this situation fairly.
According to our records, we have already processed the full refund for the original purchase amount of your desk. However, regarding the additional money , we have encountered a system limitation: while your dispute case remains open, the corresponding funds are temporarily frozen by the payment platform. This prevents us from issuing any further payments until the dispute is closed.
We have reached out to you several times, requesting that you close the dispute so we can proceed with the additional refund. Unfortunately, we have not yet received a reply.
We kindly ask you to close the dispute at your earliest convenience. Once it is closed, we will immediately process the additional refund as promised.
We are here to help and hope to resolve this matter for you as soon as possible. Please feel free to contact us directly with your preference.
Thank you for your patience and understanding.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
I do not recommend
I do not recommend, fraudsters, they did not send either the desk or the money back. I'm surprised they're still on the market.
17 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Olesja,
Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the frustration and inconvenience you have experienced. We are deeply concerned to hear that you have not received your desk or a refund, as this is not the level of service we strive to provide.
We take your complaint very seriously and would like to investigate this matter promptly. In order to look into your specific case and resolve it as quickly as possible, could you please provide us with your order information? Once we receive your details and confirm the status of your shipment, if lost,we can arrange to either send a replacement desk or process a refund – whichever you prefer.
We truly value your feedback and the opportunity to make this right. Please feel free to reply privately with your order details, and we will handle this matter with urgency and care.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
100%骗子公司
100%骗子公司
付款后，如果走运，三个月后你会收到一个惊喜，跟你预定的完全不是一个东西。
草泥马的纯骗子公司
16 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear cici,
We sincerely apologize for the extremely disappointing experience you have had with your order. We are truly sorry that the item you received after a long wait did not match your expectations. This is absolutely not the level of service or quality we aim to provide.
We take your feedback very seriously and would like to investigate your specific case promptly to address this situation properly.
Could you please provide us with your order information so we can look into this immediately? Once we have your details and verify the situation, we will arrange for a replacement or a refund, based on your preference.
We value your feedback and are committed to making this right. Thank you for giving us an opportunity to resolve this for you.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
Complete Scammers
Waited months for delivery and when my cabinet arrived the packaging was insufficient and it was so badly damaged some of the drawers wouldn’t open. When I contacted them with the evidence they started to refute the photographic evidence asking for more photo evidence and shipping labels which were long gone. I’d say this company is nothing more than a scam, do not use!!
16 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Darryn,
Thank you for bringing this to our attention. We sincerely apologize for the extensive wait you experienced and, most importantly, for the unacceptable condition in which your cabinet arrived. We understand how frustrating it must have been to receive a damaged item after such a long delay.
We also regret any inconvenience caused by our initial request for additional documentation, especially since the shipping labels were no longer available. Please know that our intention was not to dispute your claim but to follow our standard process; however, we recognize that in cases like this, our approach should be more flexible and understanding.
To resolve this fairly and without further delay, we would like to offer you either a partial refund as a gesture of goodwill or replacement of the cabinet, whichever you prefer. We will send you a detailed email with the specific steps for each option, so you can choose the resolution that best suits your needs.
Thank you for your patience, and we hope to have the opportunity to make this right for you. Please check your inbox (including your spam folder) for our follow-up message.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
My experience with Lakiq was…
My experience with Lakiq was satisfactory. The product I received matched the description, and the communication from the team was clear. While there is always room for improvement, I liked how the company is actively replying to reviews and trying to resolve concerns. That shows responsibility and commitment to customers. Overall, it was a decent experience and I hope to see even better service from them going forward.
27 de janeiro de 2025
Opinião espontânea
Resposta da Lakiq
Dear Emma,
Thank you so much for taking the time to share your detailed and thoughtful feedback about your experience with Lakiq. We are truly delighted to hear that the product met your expectations and that you found our communication to be clear throughout the process.
Your comments mean a great deal to us, especially your recognition of our efforts to actively engage with customer feedback and resolve concerns. We firmly believe that listening to our customers is the most important way we can grow and improve.
It is feedback like yours that motivates our team to keep striving for better. We are committed to continuously enhancing our service, and your supportive words reinforce the value of that commitment.
Thank you again for your trust and for your encouraging wishes for our future. We sincerely hope to have the pleasure of serving you again and to provide an even better experience next time.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
You will not get the item that is…
You will not get the item that is pictured on the website. Totally false advertising. The desk I purchased looked nice on the site, constructed with seemingly real wood. The product received is super cheap quality particle board and the shelf that showed a book in the ad does not even fit a book it’s so small. The item arrived (after an excruciating long shipping period) with nicks and chips, even visible damage on the front of the drawers. The company does not take any responsibility for damage or false advertising.
7 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Angelika,
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the significant disconnect between the product you expected and the item you received, as well as for the damage noted upon arrival and the extended shipping time you experienced. This is certainly not the standard we aim to uphold.
We take your comments regarding product presentation and quality very seriously. Please be assured that we are reviewing this case internally to prevent such discrepancies in the future.
To address this situation directly, we would like to offer you a partial refund as a gesture of goodwill, or arrange for a replacement if you prefer. We will send you a detailed email shortly with the specific options available to you, so you can choose the resolution that works best.
We value your input and hope to have the opportunity to make this right. Please check your inbox (and spam folder) for our follow-up message.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
ich habe die Bestellung mit der Nummer 803320
ich habe die Bestellung mit der Nummer 803320 am 04. Januar aufgegeben.
Leider gibt es bis heute keinerlei Informationen oder Fortschritte zu meiner Bestellung. Auch eine Benachrichtigung zur Lieferung habe ich bisher nicht erhalten.
4 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Cihan,
vielen Dank, dass Sie uns Ihre Bestellnummer mitgeteilt haben, und wir möchten uns aufrichtig für die entstandene Unannehmlichkeit entschuldigen. Es tut uns leid, dass Sie bisher keine Informationen zu Ihrer Bestellung erhalten haben.
Wir haben Ihre Bestellung mit der Nummer 803320 überprüft und können bestätigen, dass die Sendung bereits unterwegs ist. Die detaillierten Versandinformationen und die Tracking-Nummer wurden soeben an die bei uns hinterlegte E-Mail-Adresse gesendet.
Bitte überprüfen Sie Ihren Posteingang (ggf. auch den Spam-Ordner), um den aktuellen Status Ihrer Lieferung einzusehen. Sollten Sie die E-Mail nicht finden oder weitere Unterstützung benötigen, können Sie sich gerne direkt an uns wenden.
Wir danken Ihnen für Ihre Geduld und hoffen, dass die Ware bald bei Ihnen ankommt.
Mit freundlichen Grüßen,
Lakiq Kundendienstteam
support@lakiq.com
Disgusting poor quality units also service is poor …
Disgusting services and units poor quality not worth it for price is to expansive not recommend to buy anything from this company at all
ikea unis are better than this useless company
20 de novembro de 2025
Opinião espontânea
Resposta da Lakiq
Dear Customer,
We are truly sorry to hear about your disappointing experience. Please accept our sincerest apologies for the service and product quality that did not meet your expectations. We take your feedback very seriously and want to make this right for you.
To help us investigate and resolve the issue as quickly as possible, could you please share your order number or contact details with us? Once we verify your information, we will work with you to find a suitable solution—whether that involves a replacement or a refund.
Your satisfaction is important to us, and we are committed to improving based on customer feedback like yours.
Thank you for giving us the opportunity to address your concerns.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
Very poor quality
After I was waiting for 3 months I received my chest of drawers.Shoked with the very poor quality. Some part are dented.Complicated assembly instructions.After paid that price you expect to get something nice!Unfortunately NOT. PLEASE DO NOT BUY FROM THIS WEBSITE! Very disappointed
7 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Venelina ,
We sincerely apologize for the unacceptable experience you had with your chest of drawers. We deeply regret that the product arrived with quality issues after such a long wait, and we fully understand your disappointment. This is certainly not the standard we strive to deliver.
Regarding the delivery timeline, we do indicate estimated shipping windows on our product pages at the time of purchase, as many of our items are made to order.
We have already sent you a detailed digital assembly guide via email to help clarify the instructions. In order to resolve the issue with the damaged parts, we can offer a suitable solution—whether that involves a replacement or a refund.
A follow-up email outlining the next steps will be sent to you shortly. Please check your inbox (and spam folder) for further updates.
Thank you for bringing this to our attention. We are committed to improving our quality control and service based on your feedback.
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
Excellent Packaging
Very good packaging they delivered my item on time and i also got a call from the seller to conform my order . I will order again.
3 de janeiro de 2026
Opinião espontânea
Resposta da Lakiq
Dear Syed,
Thank you so much for taking the time to share your positive feedback! We are truly delighted to hear that you were satisfied with our packaging and that your order arrived on time. It’s also wonderful to know that our proactive communication made a positive impression—we always aim to ensure our customers feel informed and cared for throughout their shopping experience.
Your kind words mean a lot to our team, and knowing that you plan to order again is the best compliment we could receive. We look forward to serving you in the future and continuing to provide you with the same reliable service and attention to detail.
Should you ever have any questions or need assistance with future orders, please don’t hesitate to reach out. We’re always here to help!
Regards,
Lakiq After-Sale Support Team
support@lakiq.com
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